Mycra Lawyers - Credit Repair Industry Experts

Bad Credit Rating Removal Case Study

Client Profile:

Name: Jane
State: QLD
Sex: Female
Age: 33
Married/Single: Single
Listing Type: Default
Original Creditor: Optus
Current Creditor:
Paid / Unpaid: Paid
Listing Amount: $745
Commenced work: 11/03/2016 at 9:12am
Default Resolution: 11/03/2016 at 1:08pm
case study image

Credit Repair Background:
Jane had just separated from her long-term partner and moved out of their family home within 24 hours of the separation. She did not receive any mail during that time and had changed numbers to ensure she could not be contacted by her ex-partner. It was a very difficult separation, and moving out of her home, leaving everything behind, meant that paying the bill for the previous phone account would have been the last thing on her mind.

Jane suffered clinical depression and was going through therapy during the time of separation.

Jane moved in with her sister and had no knowledge of the debt until 6 months later when she finally moved back into her home.  Upon returning to her home, Jane received a letter from collection agents regarding the outstanding money and paid it within 48 hours of receiving the letter.

What were any challenges with the creditor?
There were no issues with the creditor as they responded to our correspondence in a timely manner.

Why was the listing removed?
Optus removed the listing during their initial investigation of the matter as a direct result of MyCRA Lawyers intervention.

Jane was referred to MyCRA Lawyers by her mortgage broker. Jane discovered the default while in the process of purchasing land. MyCRA Lawyers took on the investigation of Jane’s matter after initial discussions revealed the circumstances surrounding the listing.  MyCRA Lawyers negotiated a quick removal of her bad credit default listing on the same day the initial correspondence was forwarded to Optus and Jane can now move forward financially. Congratulations Jane!


Call MyCRA Lawyers today if you are struggling with bad credit and need a hand getting it removed fast.  Call 1300 667 218