To cut a very long story short, my wife and I approached MyCRA in late 2018 with a complaint about poor and irregular treatment by our bank in terms of a wrongful credit default listing placed against our name. This default, our of nowhere, impacted immediately on our lives and we sought MvCRA's help. From the outset they were professional, thorough, and welcoming. None of us expected this nightmare to persist for 582 days, but it did, and MyCRA were with us all the way. It was a long, difficult and protracted fight, but in the end justice was served and we received a positive decision. The length of the resolution had nothing to do with McCRA, but with the sort of opposition we were dealing with in one of the Big Four. Our lawyers at MyCRA never gave up. They opened negotiations with a clear brief and objective, and never wavered over more than 18 months of hard slog. We were completely unaware of how common our complaint was, that this sort of legal wrangle was going on out there each and every day. We've learnt a lot. But we have to give full credit to MyCRA and their team for persisting when we thought the matter was hopeless. I wouldn't hesitate to recommend their services.