Effective from the 20th  December 2013, the following term

14. AGREE THAT MYCRA WILL PAUSE YOUR FILE SHOULD YOU FAIL UNDER YOUR OBLIGATIONS TO PROVIDE MYCRA WITH PAYMENT, INFORMATION OR DOCUMENTS AND ANYTHING ELSE THAT MAY BE REASONABLY REQUESTED BY MYCRA

will come into effect as

14. AGREE THAT MYCRA WILL PAUSE AND OR CLOSE YOUR FILE UNDER THE FOLLOWING SITUATIONS:

1. SHOULD YOU FAIL UNDER YOUR OBLIGATIONS TO PROVIDE MYCRA WITH PAYMENT YOUR FILE WILL BE PAUSED IMMEDIATELY. WHERE YOUR ACCOUNT IS NOT REMEDIED WITHIN 30 DAYS FROM THE FIRST PAYMENT DEFAULT YOUR FILE WILL BE CLOSED. YOU REMAIN LIABLE FOR ANY DEBTS INCURRED UNDER THIS AGREEMENT EVEN WHERE YOUR ACCOUNT HAS BEEN CLOSED.

2. SHOULD YOU FAIL TO PROVIDE, WHEN REQUESTED INFORMATION, DOCUMENTS OR ANY OTHER REASONABLY REQUESTED ITEMS WITHIN 30 DAYS OF A REQUEST YOUR FILE WILL BE PAUSED.

1. SHOULD YOU CONTINUE TO FAIL TO PROVIDE WHEN REQUESTED, INFORMATION,  DOCUMENTS OR ANY OTHER REASONABLY REQUESTED ITEMS 30 DAYS AFTER YOUR FILE HAS BEEN PAUSED YOU FILE WILL BE CLOSED. YOU REMAIN LIABLE FOR ANY DEBTS INCURRED UNDER THIS AGREEMENT EVEN WHERE YOUR ACCOUNT HAS BEEN CLOSED.