Slap on the wrist for Telstra under TCP Code
Telstra customers were overcharged over $30 million on global roaming [...]
Telcos to step up spend management awareness under TCP Code
BILL SHOCK! We’ve discussed it frequently. We hear about it [...]
Are Telcos really behaving themselves under new TCP code?
Remember the Telecommunications Consumer Protection (TCP) Code? It was put [...]
Vodafone customers – ‘desperate and defaulted.’
Media Release Vodafone customers - ‘desperate and defaulted.’ 5 March [...]
Telco bill shock should in theory now be a thing of the past
The Telecommunications Consumer Protection (TCP) Code came into effect on [...]
Telcos may be forced to reign in their mobile roaming charges
Going overseas? Often you are told to be wary about [...]
ACMA is set to get tough on dodgy Telcos
It seems regulators will be stamping their authority over Telcos [...]
The TIO just got more muscle to penalise Telcos in small business disputes
The Telecommunications Industry Ombudsman (TIO) reports in some areas they've almost tripled [...]
Telco consumer code on third rewrite for June deadline
A third shot at a telecommunications consumer code has recently [...]
New recommendations to protect Telco customers welcomed
Media Release 12 September Changes recommended by The Australian Communications [...]