CASE STUDY – DEFAULT REMOVAL – Rebecca and Citibank

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Bad Credit Rating Default Removal Case Study

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MyCRA (Specialist Credit Repair) Lawyers Client Profile:

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Credit Repair Background:
Rebecca had changed address and informed Citibank, however, they did not update her details and continued to send their correspondence to the old address. Rebecca contacted Citibank to find out why she was no longer contacted by them, and Citibank advised they sent letters but because they did not change her address correctly, it was still going to the old address.

What were any challenges with the creditor?
Citibank responded to Rebecca’s lawyers’ requests in a timely manner.

Why was the listing removed?
MyCRA Lawyers sent a demand letter to Citibank and, upon review, they agreed to remove the default.

Summary:
Rebecca engaged MyCRA Lawyers to investigate the likelihood of removal of a Citibank default listing on her credit file. The listing was a direct result of when Rebecca and her husband were experiencing financial hardship and Citibank did not change her address correctly and kept sending notices to her old address. Rebecca only discovered the bad credit default listing when she was later declined for finance. MyCRA Lawyers negotiated the successful removal of her bad credit default listing in 21 days. Rebecca can now move forward financially. Congratulations Rebecca and good luck!

Rebecca’s* name has been changed to protect privacy

Call MyCRA Lawyers today if you’re struggling with your bad credit rating and you need MyCRA Lawyers to help you get it removed fast. Call 1300 667 218 now

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