CASE STUDY – REMOVAL – Matilda, from South Australia, had a Panthera Finance default removed in 127 days
Bad Credit Rating Removal Case Study
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Credit Repair Background:
Matilda was at all times in direct negotiations with Simply Energy and Probe regarding a payment arrangement which they disturbed and failed to remedy. The creditor's lawyers did not provide an email address and Matilda was unable to keep a record of that exchange. However, Simply Energy were well informed and notified as was Probe. After enduring endless harassment but no response to her requests for information, Matilda gave up due to her personal health being severely adversely affected. The whole ordeal had been endlessly traumatic and evidenced by her email exchanges showing perpetual errors, excuses and apologies by Simply Energy. In the end, Matilda was defeated psychologically, financially and emotionally.
What were any challenges with the creditor? Panthera Finance were adamant that the listing was valid and will only remove the default once the agreed amount is paid.
Why was the listing removed? MyCRA Lawyers drafted an FOS complaint based on hardship, last known address and inaccurate information. Panthera agreed to remove the default as a 'goodwill gesture'.
Summary: Matilda called MyCRA Lawyers as she receives our broker emails. Matilda has a default that she wants to know if it can be removed and she needed some more information on credit repair. She engaged MyCRA Lawyers to investigate the likelihood of removal of a default listing on her credit file. Matilda only discovered the bad credit default listing when she applied for finance and was declined. MyCRA Lawyers negotiated the successful removal of her bad credit default listing in 127 days and Matilda* can now move forward financially. Congratulations Matilda and good luck!
Matilda’s* name has been changed to protect privacy
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