Bad Credit Rating Default Removal Case Study
MyCRA (Specialist Credit Repair) Lawyers Client Profile:
| Name: | Private Company* |
| State: | NSW |
| Sex: | – |
| Age: | – |
| Married/Single: | – |
| Listing Type: | Default |
| Original Creditor: | Telstra |
| Current Creditor: | – |
| Paid / Unpaid: | Unpaid |
| Listing Amount: | $4,220 |
| Commenced work: | 24/09/2019 |
| Default Resolution: | 28/11/2019 |
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Credit Repair Background:
Private Company* had no knowledge of the overdue amount nor the service that attracted these charges. Private Company* later found out that the charges are related to directory listing of two phone numbers which they have disconnected back in June 2016, all charges related to this account were generated after Oct 2017.
What were any challenges with the creditor?
Telstra did not provide the documents our Law Firm had requested.
Why was the listing removed?
MyCRA Lawyers provided Telstra with the details surrounding the error and further escalated the complaint to a member of the executive head office which resulted in Telstra agreeing to remove the default and remove the debt as the client was not liable for the overdue amount.
Summary:
Private Company* engaged MyCRA Lawyers to investigate the likelihood of removing two default listings on their credit file. The Telstra listing resulted when they were unaware of the overdue amount, they never received correspondence regarding outstanding amount and they had cancelled their contract many months beforehand. Private Company* only discovered the bad credit default listing when they were later declined for finance. MyCRA Lawyers negotiated the successful removal of their bad credit default listing in 65 days, had the debt removed completely and began the process of compensation for the client from Telstra. Private Company* can now move forward financially as their two default listings were removed. Congratulations Private Company* and good luck!
Private Company’s* name has been changed to protect privacy.
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