MyCRA Specialist Credit Repair Lawyers

Tag: bad credit history

  • How to Avoid Sexually Transmitted Debt

    sexually transmitted debtBeing ‘in love’ is one of the best feelings in the world, but not one of the most practical states to be in. Sometimes personal financial values go out the window and people lose themselves in the process of adding to the ‘relationship’ and creation of ‘us’. But at some point the boring old finance stuff becomes vitally important. We look at what you need to do to prevent STD impacting your credit file.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repair and www.fixmybadcredit.com.au.

    Many people run into trouble by not asking the tough financial questions about their prospective partners early in the relationship. Your financial generosity now could become the very thing that is used against you if the relationship sours. Before you enter into any financial transaction, consider carefully how secure you would be if things did take a turn for the worse.

    What’s your money personality?

    Are you a spender, a risk taker, a saver or a security seeker? There are many different types of money personalities – and you could be combination of both. If you and your partner are different money personalities, this may be the cause of arguments.

    When two different money ‘personalities’ combine, it may be all rosy to begin with, but at some point you are going to disagree about money. Fights can begin and the potential for both of you to be financially damaged is greatly increased.

    According to Relationships Australia, conflict over money is one of the top causes of arguments and relationship breakdowns in Australia.

    When there’s joint finances involved in the split, sometimes you can continue to fall under the financial shortcomings of a partner well after the relationship is over.

    When people take out any credit together, such as loans, utility accounts, homes and rental properties, they become very reliant on the partner to keep up their end of the credit repayments.

    Who is liable for debt?

    Sometimes one partner ends up with a bad credit score, simply because the other person on the account has not kept up with repayments. People can be unaware their partner (or ex-partner) is generating defaults on their credit rating until it is too late.

    The most common type of negative listing is a default, and is placed by the creditor when an account holder fails to make payments past 60 days.

    In many instances it’s not until people apply for credit in their own right that they find out they have a default against their name. The relationship may even have ended years ago and the partner is still paying for it.

    Bad credit history can last for 5-7 years, depending on the listing type.

    Many people come unstuck by not asking the tough financial questions about their prospective partners early in the relationship.

    How to Prevent Relationship Debt

    1. Consider taking a Money Personality test, such as the one at www.TheMoneyCouple.com

    2. Ask about your new partner’s financial past. People will do what they have always done. If they have financial skeletons in the closet it is possible they will continue this behaviour in the future.

    3. Ask what debts they currently have. This will give you an indication of how they feel about money, and how much debt they consider normal to handle. Does this match with yours?

    4. Talk about paying bills. Do they always pay them on time? If not, why not? This will give you a good indication of how this person regards money and credit repayments. Ring any alarm bells yet?

    5. Ask what their financial goals are for the future. Do they match yours? If your new partner wants to blow all of their money on an overseas trip, but you want to save for a home – how will this work long term?

    6. Verify their answers about existing and past debt. Ask them if you can see a copy of their credit file (and versa of course). A copy of your credit report is free every year from one or more of the credit reporting agencies in Australia. It will be sent within 10 working days. You can order your credit report here http://www.mycra.com.au/credit-file-request/.

    If you are unsure of your new partner’s financial compatibility, it could mean finances need to be fairly separate for a significant period of time.

    But the most important aspect to the meeting of financial minds is to keep an open dialogue about money. Talking freely and honestly, preferably keeping the emotion out of your discussions may help to avoid surprise bad credit from your partner.

    Image: David Castillo Dominici/ www.FreeDigitalPhotos.net

  • Is your New Year’s Resolution to buy a home? Check your credit rating doesn’t have a shady past first.

    new year's resolution to buy a homeMedia Release

    Is your New Year’s Resolution to buy a home? Check your credit rating doesn’t have a shady past first.

    8 January 2013

    As the calendar has rolled to the 2013 New Year, many Australians have declared their intentions to knuckle down and put together a deposit for a home – but a consumer advocate for accurate credit reporting warns – before people apply for a loan, they should check they don’t have a shady past with credit they are not aware of.

    CEO of MyCRA Credit Rating Repair, Graham Doessel says there are many reasons people can embarrassed with a bad credit rating and refused a home loan at the time of finance application, and the reason is not always as simple as failing to make payments on time.

    “People have got to be dedicated to be able to get together the minimum 10 per cent deposit that is generally required to buy a home today, but some people are getting to the credit check and are told they have bad credit history and they have no idea why,” Mr Doessel says.

    Prospective buyers may apply for a loan, only to be refused due to credit file defaults which show up on their credit report. Any creditor is able to place a default on a consumer credit file if a repayment is later than 60 days. Credit listings range in duration from 5 to 7 years depending on the listing type.

    Mr Doessel says home buyers do not always have bad credit because of something they have done wrong.

    “Paying your bills on time should, but doesn’t always guarantee a clear credit file. As credit repairers, we see a multitude of instances where the creditor has made a mistake and placed a default or other listing on the consumer’s credit file when it shouldn’t be there. Often it’s not until the credit file holder applies for credit that they are made aware of it, but at that time it’s too late, they often lose the home they are buying,” he says.

    “Credit file mistakes are common, and can be because of simple human or computer error but the end result is that the consumer is blacklisted from credit for at least five years unless they can prove the listing is unlawful.”

    Consumers can check their credit file for free every year, by requesting a copy from Australia’s credit reporting agencies.

    “It is good financial practice to request a copy each year, but there is never a more important time to make sure your credit report is accurate as BEFORE you apply for a home loan, so you don’t lose the home you have your heart set on. Credit reporting mistakes do happen, but the watchdog is you,” he says.

    If a default has been listed ‘unlawfully’ you have the right to request its amendment, or removal from your credit file.

    “If there is something amiss on your credit report, if you find have a shady past with credit that you believe is unfair, don’t let that one notation ruin your life. It’s not easy to dispute a credit listing, but if it shouldn’t be there, it’s a point worth fighting for,” Mr Doessel says.

    People can visit http://www.mycra.com.au/credit-file-request/ for help to get their credit report.

    /ENDS.

    Please contact:

    Graham Doessel – CEO Ph 3124 7133

    Lisa Brewster – Media Relations media@mycra.com.au

    Ph 07 3124 7133 www.mycra.com.au www.mycra.com.au/blog 246 Stafford Rd, STAFFORD Qld

    MyCRA Credit Repairs is Australia’s number one in credit rating repairs. We permanently remove defaults from credit files.

    Image: digitalart/ www.FreeDigitalPhotos.net

  • A New Year’s Resolution: Make 2013 Your Best Money Year Yet

    New Year's Resolution 2013What is your New Year’s Resolution? Is it to clear your debts and get better with your finances? If so, here are some practical, positive steps you can take to get your finances off to a great start in 2013 and improve how you deal with money forever. Reduce your chances of bad credit history.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repair and www.fixmybadcredit.com.au, https://www.facebook.com/FixMyBadCredit.com.au

    1. Get your head around it.

    It’s important to get your head around your new money plan, and that might require some inspiration. Grab a copy of a book by a well-recommended finance author and adopt some new methods to make money and credit work for you, not against you.

    Here are 5 great finance books to get you started, but of course there are many, many more:

    1. Rich Dad, Poor Dad by Robert Kiyosaki. He also published a book on debt in 2012, Rich Dad’s Guide to Becoming Rich Without Cutting Up Your Credit Cards: Turn “Bad Debt” into “Good Debt”

    2. The Richest Man in Babylon by George S. Clason

    3. Think & Grow Rich by Napoleon Hill

    4. Making Money by Paul Clitheroe

    5. Affluenza: When Too Much is Never Enough By Clive Hamilton and Richard Denniss

    2. Dot your i’s and cross your t’s.

    Don’t let your finances get away from you. Spend some time looking at your paperwork and make sure everything is in order. We mean everything. This is no mean feat. In fact, this is pretty hard. Do you have outstanding Super? Have you done your tax? Make a resolution to not bury your head in the sand about bills. Pay them straight away if you can or diarise their repayment. Read all of your bank and credit card statements when they come in.

    If you are not particularly organised – you may even like to resort to the ‘shoebox method’ – which is basically keeping every receipt for the week or month in a shoebox, and transferring it after that time onto a spread-sheet which allows you to track your spending and gives more focus to where you might be blowing out your budget.

    Don’t let disorganisation lead you into debt and threaten your credit rating.

    3. Understand your debt.

    Get a good handle on how much you owe. This will be much easier if you have followed step 2 well.

    Take a deep breath and tally up all of your debts. Then pick yourself off the floor and make a plan to get on top of your repayments before your credit rating suffers.

    4. Work out a repayment plan for your debts.

    Most people with significant debt generally have it stacked up on a credit card – or cards. Unfortunately most are at high interest rates which make it often impossible to get on top of. Many experts recommend switching all debt to one card with a lower interest rate, or even swapping to a personal loan.

    The best advice we can give on any loan, including credit cards is to repay above the minimum amount set by the bank – which will allow you to actually make progress on clearing the debt because you will be saving interest.

    In Finance expert David Koch’s blog post Grow Your Savings he says by far the best way to invest a small amount is to pay off debt:

    “If the $100 or $1000 is paid off the mortgage it is providing a return of 6 per cent tax-free because that’s how much you’re saving in interest.

    There aren’t many investments today giving a tax free return that high.

    Even better, use the money to pay down an outstanding credit card balance and enjoy a tax-free benefit of 10-20 per cent depending on the card,” Kochie says.

    If you don’t have the luxury of having extra money left over after pay day, and if in fact you are really going to struggle to make repayments on some of your debts, then the best thing you can do is contact your Creditor immediately. Don’t wait until you are behind in your repayments, as you run the risk of having a late payment noted against your name on your credit file, and if in arrears past 60 days, you will be listed with a default on your credit file.

    If you use the words ‘Financial Hardship Variation’ your Creditor will consult with you to work out a new arrangement under these Financial Hardship provisions. They are not obligated to assist you in reducing or delaying your repayments, but they are required to make an official response to your request, and if you present them with a good case as to why and how you intend to repay your debt, as little as it may be right now, you might have a good chance.

    5. Clear your credit file of errors.

    Many people find they do all the hard work of making a significant dent in their debts and start saving towards a home or car loan, only to find their past comes back to haunt them.

    You may apply for a loan, only to be refused due to credit file defaults which show up on your credit report. Basically any creditor is able to place a default on your credit file if a repayment is later than 60 days. There may be times when this has occurred and you are unaware of it.

    Whatever the situation, credit file defaults need to be treated very seriously. They are most times an instant negative for any bank who is thinking of lending you money.

    And the thing is…they hang around for 5 years. What are your financial goals 5 years from now????

    It is good financial practice to get a copy of your credit report each year, and make sure everything is as it should be. This report is FREE every year from the credit reporting agencies. You may have listings with one or more of the credit reporting agencies. There is a potential for errors to be present on your credit report.

    Credit reporting mistakes do happen, but the watchdog is YOU!

    If a default has been listed ‘unlawfully’ you have the right to request its removal from or amendment of your credit file.

    Many people get the run around from creditors when they try to do this – or they get bogged down in all the legalities.

    Unfortunately the potential is there to ruin your chances of getting the default removed if it is not handled the right way. We suggest you get a credit repairer on the case, they know the legislation and can work within it to force creditors to honour their obligations under Australian law and negotiate the removal of any errors from your credit report.

    Good luck in making this year the year you make money – and credit – work for you.

    Visit MyCRA’s main site www.mycra.com.au for more information or phone tollfree 1300 667 218.

    Image: renjith krishnan/ www.FreeDigitalPhotos.net

  • Christmas shoppers a target for fraudsters: the 12 scams of Christmas

    This Christmas, you may unknowingly put your credit rating at risk. We look at how ‘safe’ Australians really are online, and discover the ways you might wind up an identity theft victim and with a whole lot of bad credit history for Christmas.

    By Graham Doessel, Founder and CEO  of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    We are connected to the world via the web at a rate like never seen before. And because of this, more people than ever will be shopping online for Christmas presents this year.

    Here’s why:

    A. It’s easy…think parking, think crowds and think traipsing through shop after shop which for many people looks like too much effort.

    B. It saves time…the Christmas period is shocking for stretching time to the limit -work’s busy, your social life’s busy and the last thing many have time to do is any of A!

    C. It’s convenient…you can shop when you feel like it, at a time that works for you.

    D. It’s more relaxed…you can do it in your pyjamas, and you can do it with a glass of scotch.

    E. In some cases it may be cheaper…you can find cheap deals on goods, and you can also shop at different stores to get one-off items.

    BUT a word of warning people….

    If you’re not careful, it can be the most costly way to shop.

    Some alarming statistics about Australian online shoppers have just come to light from security company McAfee. Their new Holiday Shopping Study has found that out of 1,005 Australian adults, one in 10 believe there is no risk in connecting to free Wi-Fi, and nearly one in three don’t know how to identify a secure shopping site.

    If this is true – shoppers – get to know very quickly – or put down that ipad and get back to the shops otherwise you can not only risk losing money by paying through illegitimate websites but you could also download a virus or at worst be at risk of ruining your credit rating.

    There are scammers out everywhere willing to take your money – and they love Christmas time. You’re feeling generous and you’re a bit distracted. From a fraudster’s point of view, that’s perfect!

    McAfee’s study was featured in online business publication Smart Company’s article late last week titled ‘Virus experts warn: beware of the 12 online scams of Christmas’:

    “What makes the finding worse is that a third of Australians have either personally fallen victim to an online scam, or know someone who has.

    This is an extremely important finding, McAfee points out, as Australia has the highest rate of smartphone and tablet ownership out of all the countries surveyed including the United States and Canada.

    An impressive 69% of Aussies use a smartphone, tablet, or both – so it makes all the more sense they need to stay safe online.

    Yet we seem more willing than ever to disregard online safety. Over half of Australians say they’ll provide their name and age, and 38% say they’d give their phone number.
    But 25% don’t even pay attention to permissions when downloading apps,” the article says.

    Online fraud can be a basic scam to lure funds, but it is also becoming more and more sophisticated, and cyber-criminals are not only looking to steal credit card details, but are targeting your personal information.

    Identity theft is getting much more sophisticated as profits get more lucrative. Many fraudsters are into building a profile of their victim – obtaining layers of information which allows them to access large amounts of credit in the victim’s name.

    Some victims have had credit cards and loans taken out, even properties mortgaged in their names.

    The difficulty for recovery when someone has tapped in to your credit rating is that generally you have defaults listed in your name, which basically means for 5 years your ability to obtain credit is ruined.

    McAfee warns consumers in its blog ‘The top 12 scams of Christmas to watch out for’ – 2012. Take a look at make sure you don’t get caught out.

    1) Social media scams—Many of us use social media sites to connect with family, friends, and co-workers over the holidays, and the cybercriminals know that this is a good place to catch you off guard because we’re all “friends,” right? Here are some ways that criminals will use these channels to obtain shopper’s gift money, identity or other personal information:

    • Scammers use channels, like Facebook and Twitter, just like email and websites to scam consumers during the holidays. Be careful when liking Fan Pages, clicking on fake alerts from friends’ accounts that have been hacked, taking advantage of raffle’s, ads and deals that you get from “friends,” or installing suspicious “holiday deal” apps that give your private data away.

    • Twitter ads and special discounts for popular gifts are especially popular, and utilize blind, shortened links, many of which could easily be malicious. Criminals are getting savvier with authentic-looking social ads and deals that take consumers to legitimate looking websites. In order to take advantage of the deals or contests, they ask them for personal information that can obtain a shopper’s credit card number, email address, phone number or home address.

    2) Malicious Mobile Apps—As smartphone users we are app crazy, downloading over 25 billion apps[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][1] for Android devices alone! But as the popularity of applications have grown, so have the chances that you could download a malicious application designed to steal your information or even send out premium-rate text messages without your knowledge. Consider this: A recent study found that 33%[2] of apps ask for more information than they need, such as access to your contacts or location.

    •TIP: So, if you unwrap a new smartphone this holiday season, make sure that you only download applications from official app stores and check other users’ reviews, as well as the app’s permission policies, before downloading. Software, such as McAfee Mobile Security, can also help protect you against dangerous apps.

    3) Travel Scams—Many of us travel to visit family and friends over the holidays and begin our journey online looking for deals on airfare, hotels, and rental cars. But before you book, keep in mind that the scammers are looking to hook you with too-good-to-be-true deals. Phony travel webpages with beautiful pictures and rock-bottom prices are used to get you to hand over your financial details.

    • Even when you’re already on the road you need to be careful. For example, the FBI recently warned travelers of a hotel Wi-Fi scam in which a malicious pop-up ad prompts computer users to install a popular software product before connecting to their hotel Wi-Fi.[3] If you agree to the installation, it downloads malware onto your machine.

    • TIP: Remember to perform a security software update before traveling, to guard you against the latest scams.

    4) Holiday Spam/Phishing— If you’re like most people, you’re probably familiar with spam emails containing questionable offers. But get ready, because soon many of these spam emails will take on holiday themes. Cheap Rolex watches and pharmaceuticals may be advertised as the “perfect gift” for that special someone. McAfee also expects to see an increase is holiday-themed phishing emails that try to trick you into revealing financial or personal details by posing as an offer from a legitimate business.
    TIP: Remember never to respond to a spam email, or click on an included link.

    5) The new iPad, iPhone 5, and other hot holiday gift scams—The kind of excitement and buzz surrounding Apple’s new iPad and iPhone 5 is just what cybercrooks dream of when they plot their scams. They will mention must-have holiday gifts in dangerous links, phony contests and phishing emails as a way to grab computer users’ attention. Once they’ve caught your eye, they can try to get you to reveal personal information or click on a dangerous link that could download malware onto your machine.

    TIP: Be suspicious of any deal mentioning hot holiday gift items—especially at extremely low prices—and try to verify the offer with the retailer involved.

    6) Skype Message Scare—People around the world will use Skype to connect with loved ones this holiday season, but they should be aware of a new Skype message scam that attempts to infect their machine, and even hold their files for ransom.

    The threat appears as a Skype instant message with the scam line “Lol is this your new profile pic?”. If you click on the included link, a Trojan downloads onto your hard drive, blasts the dangerous link to all of your contacts, and can even try to extort money from some PC users to regain access to their files.
    TIP: Never click on a suspicious link, even if it appears to come on from someone you know.

    7) Bogus gift cards—Gift cards are probably the perfect choice for a lot of people on your holiday list, and given their popularity, cybercriminals can’t help but want to get in on the action by offering bogus gift cards online.

    TIP: Be wary of buying gift cards from third parties; it’s best to buy from the official retailer. Just imagine how embarrassing it would be to find out that the gift card you gave your mother-in-law was fraudulent!

    8) Holiday SMiShing — “SMiSishing” is phishing via text message. Just like with email phishing, the scammer tries to lure you into revealing information or performing an action you normally wouldn’t do by pretending to be a legitimate organization. Since many of us like to keep a close eye on our bank accounts during the holidays, be wary of SMiShing messages that appear to come from your bank, asking you to verify information or visit a phony webpage.

    TIP: Remember that real banks won’t ask you to divulge personal information via text message. If you have any questions about your accounts, you should contact your bank directly.

    9) Phony E-tailers–No matter what gift you’re looking for, chances are you can find it quickly and easily online, but you still want to be careful in selecting which site to shop. Phony e-commerce sites, that appear real, try to lure you into typing in your credit card number and other personal details, often by promoting great deals. But, after obtaining your money and information, you never receive the merchandise, and your personal information is put at risk.

    • This is exactly what happened to customers of harbourelectronics.com, a copycat site of electronics repair store harborelectronics.net. It turns out that harbourelectronics.com was one of a host of the bogus e-commerce sites coming from the same IP address.

    • TIP: That’s why it’s important to shop at trusted and well-known e-commerce sites. If you’re shopping on a site for the first time, check other users’ reviews and verify that the phone number listed on the site is legitimate.

    10) Fake charities—This is one of the biggest scams of every holiday season. As we open up our hearts and wallets, the bad guys hope to get in on the giving by sending spam emails advertising fake charities. They may try to fool you into thinking that they are a real charity, such as the Red Cross, with a stolen logo and copycat text, or the charity may be entirely invented. For example, one man ran a bogus charity for the “U.S. Navy Veterans Association” and gathered $2 million from donors over five years![4]

    • TIP: If you want to give, it’s always safer to visit the charity’s legitimate website, and do a little research about the charity before you donate.

    11) Dangerous e-cards—E-Cards a popular way to send a quick “thank you” or holiday greeting, and there are plenty of free and paid e-card sites out there. And while most e-cards are safe, some are malicious and may contain spyware or viruses that download onto your computer once you click on the link to view the greeting.

    • Others ask you to click on an attachment to view the card, and then download a Trojan onto your machine. That’s why you should look for clues that the e-card is legitimate.

    • TIP: Make sure that the card comes from a well-known e-card site by checking the domain name of the included link. Also check to see that the sender is someone you actually know, and that there are no misspellings or other clues that the card is a fake.

    12) Phony classifieds—Online classified sites may be a great place to look for holiday gifts and part-time jobs, but beware of phony offers that asked for too much personal information or ask you to wire funds via Western Union, since these are most likely scams. If you’re going to purchase an item or apply for a job, try to do it in person in a public place.

    TIP: When purchasing an item, pay in cash and never agree to pay for an item before receiving it.

    If you do get caught out falling for a scam this Christmas, or clicking on a dodgy link – it is best to take steps to secure your computer (change passwords, run virus scans) your bank accounts, and also your credit file. Alert your Creditors to a possible identity theft issue and also contact the credit reporting agencies which hold information about your credit file. It is a good idea to check your credit file – and you can do this for free once per year. A credit report will be mailed to you within 10 working days.

    If you find anything on your credit file that doesn’t look right, or points to possible identity theft, let Police know immediately. If you need help recovering your good name so that you can take out credit in the next five years, you may need to call a professional credit repairer to help. Contact us on 1300 667 218 for more information on credit repair following identity theft or when any credit listing should not be on your credit file.

    Image: photostock/ www.FreeDigitalPhotos.net

    Image 2: Salvatore Vuono/ www.FreeDigitalPhotos.net

    Image 3: Stuart Miles/ www.FreeDigitalPhotos.net[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

  • The risks you’re taking with credit this Christmas that could see you left without a home

    Media Release

    The risks you’re taking with credit this Christmas that could see you left without a home

    A consumer advocate for accurate credit reporting warns Australians who use credit over the Christmas period they should be cautious about the ways their credit rating can be put at risk, which could see them refused finance in the New Year.

    CEO of MyCRA Credit Rating Repairs, Graham Doessel says after the highs of Christmas, the New Year can see people weighed down by credit stress, and the reason is not always due to overspending.

    “Many people throw things on credit at Christmas and think nothing of it, but we should be on guard for the ways this can potentially lead to credit stress and bad credit history in the following months.”

    “If you’re lumbered with a bad credit rating, you’re generally locked out of mainstream credit for a significant time – between 5 and 7 years. You can be refused a home loan, and most other credit for that matter – even mobile phone plans.” Mr Doessel says.

    He says people have an increased risk of damaging their credit rating during Christmas and covers 5 major ways this can occur:

    1. Identity theft.

    Identity theft and fraud has grown in severity and volume to now be the fastest growing crime in Australia.[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][i]

    Scammers are out in full force at Christmas, people can be lax with their personal information and credit cards are used more frequently and at a variety of locations.

    Security company, McAfee’s recently released their warning ’12 scams of Christmas’ hoping to warn consumers about where cybercriminals may be looking to take advantage of consumers over the festive months. Scams warnings are given for fake vacations, fake gifts and e-cards, malicious mobile apps and a multitude of online dangers including bogus websites and phishing scams.[ii]

    “If fraudsters are able to get hold of your personal details they have the key to your good credit rating. They can run up credit all over town in your name. Often it’s not until you apply for credit in your own right and are refused that you realise your credit file has been misused – but by then it’s too late. Your life is basically set to be turned upside down,” Mr Doessel says.

    2. Overlooking bill payments.

    With the busy lead up to Christmas, some people can find they overlook repayment of basic accounts. Then if they go on vacation, it can easily escalate the overdue account into default status.

    “Overdue bills for as little as $100 can be just as damaging to your credit file as missing a mortgage repayment. Any credit account which is more than 60 days overdue can be listed by the Creditor and will show on your credit rating. Basically any negative listing will hinder your chances of getting credit in the future,” Mr Doessel says.

    3. Moving and transfers.

    “A change of address is a very common reason bills and warning notices go unnoticed and unpaid – and you can have a bad credit rating attached to you that you have no idea about until you apply for a home loan,” he says.

    As Christmas and New Year is a very common time for transfers and other work changes to occur that could see people moving interstate, people should tie up all loose ends at their current address, ensuring all changes of address and accounts are settled and confirmed in writing to avoid being blacklisted for credit.

    4. Over committing and spiralling into debt.

    Some people feel the pressure to give so much they do so at the expense of their own budget and ultimately end up with a debt they cannot pay back.

    The consequence of this can be getting into more debt to pay the original debt. People then end up with loan commitments they can’t meet or other bills get neglected because they just can’t afford to pay it all. Creditors start to close in and their credit file is damaged.

    5. Overlooking errors and omissions from Creditors.

    Creditors may also be affected by Christmas. The volume of transactions may increase while staff decrease, putting pressure on some Creditors’ systems.

    For this reason it is crucial for people to keep watch on their own finances.

    “Despite being a busy period for all families, it is important to check your bank statements and bills at this time. Creditors can and do make mistakes with billing. Also keep abreast of which bills are due and when. If you notice you haven’t received a bill and you believe it’s due, you should chase it up. No news is in this case not good news, and could mean you have an overdue account noted on your file,” he says.

    Christmas is also a good time for people to check their credit file. They can request a free copy of their credit file from one or more of the credit reporting agencies and a credit report will be sent within 10 working days.

    “If there are errors on your credit report, or it contains negative listings – defaults, writs or Judgments which are unfair or shouldn’t be there, then it is important to know you have the right to have them rectified or removed,” Mr Doessel says.

    Contact MyCRA Credit Rating Repairs for more information on credit rating repair on 1300 667 218.

    /ENDS.

    Please contact:

    Graham Doessel – Director Ph 3124 7133

    Lisa Brewster – Media Relations  media@mycra.com.au

    Ph 07 3124 7133 www.mycra.com.au www.mycra.com.au/blog 246 Stafford Rd, STAFFORD Qld

    MyCRA Credit Repairs is Australia’s leading credit rating repairer. We permanently remove defaults from credit files.

    Image: sixninepixels/ www.FreeDigitalPhotos.net

     

     

    ——————————————————————————–

    [i] http://www.crimecommission.gov.au/publications/crime-profile-series-fact-sheet/identity-crime

    (2) https://blogs.mcafee.com/consumer/12-scams-of-christmas-2012[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

  • Award winning broker turned advocate for credit reporting accuracy reveals the surprise bad credit stopping Aussies refinance.

    Media Release

    Award winning broker turned advocate for credit reporting accuracy reveals the surprise bad credit stopping Aussies refinance.

    Australians are looking to refinance at a rate of knots, but a consumer advocate says some home owners are discovering they have bad credit history when they attempt to refinance, despite believing their repayment record has been impeccable.

    Frugality sparked by the GFC and improved banking competition have pushed the number of refinanced properties to a 20-year high.

    Consumers have been urged to move their mortgage away from the ‘big four’ banks as a response to the raising of home loan rates, but a consumer advocate warns that many home owners may discover they have bad credit history, even if they think their repayment history has been impeccable.

    Former broker turned consumer advocate for credit reporting accuracy, Graham Doessel CEO of MyCRA Credit Rating Repairs, says it is essential that all existing home owners check their credit file is accurate before making an application for finance.

    “For many home owners it may have been years since they applied for major credit so it is important to know if their good name is compromised in any way before they make an application,” Mr Doessel explains.

    He says regardless of whether people have been diligent payers, creditors can and do make mistakes with credit reporting.

    “People can have many errors thrust upon them unknowingly – bill mix-ups, computer errors and human error can all contribute to these surprise black marks. Unfortunately any black mark on your credit rating will be an automatic decline with most lenders,” he warns.

    “Creditors don’t always comply with the law, and sometimes they make mistakes.”

    Approximately 63% of the clients who request credit rating repair through MyCRA Credit Rating Repairs have defaults, writs or Judgments which are listed in error on their credit file.

    “We have clients who are facing identity theft; some are caught in issues over separation from their spouse; some have been disputing the bill which went to default stage and many people are just victims of the fallout from inadequate billing procedures – wrong names, wrong addresses, human and computer errors,” Mr Doessel says.

    Under current credit reporting legislation, consumers are entitled to obtain a copy of their credit report from the credit reporting agencies once a year.

    People need to contact all the credit reporting agencies to request their report – as creditors have access to 3 agencies within mainland Australia and 4 in Tasmania. The report must be provided to them in writing within 10 days of the request.

    He says listings are not removed by creditors unless the file holder can provide adequate reason and lots of evidence as to why the listing should not be there.

    “Credit repair requires knowledge of the legislation, lots of evidence and perseverance. But for those people whose financial freedom is hindered because their credit file contains errors, it is a point worth fighting for,” he says.

    Despite credit file errors – there may be other reasons refinancing is not an option. Currently many home owners are facing falling property prices. Negative equity can halt any refinancing plans.

    Mr Doessel says home owners also need to also calculate the in and out fees that may be present on any new loan to ensure the switch is really saving them money.

    People who want more information on credit repair, or who wish to obtain a free copy of their credit file can contact MyCRA Credit Rating Repairs on 1300 667 218 or visit their website – www.mycra.com.au.

    /ENDS

    Please contact:

    Graham Doessel – CEO Ph 3124 7133

    Lisa Brewster – Media Relations media@mycra.com.au

    www.mycra.com.au www.mycra.com.au/blog 246 Stafford Rd, STAFFORD Qld

    MyCRA Credit Repairs is Australia’s leader in credit rating repairs. We permanently remove defaults from credit files.

    http://www.news.com.au/money/property/property-price-falls-lock-homeowners-into-loans/story-e6frfmd0-1226305228916#ixzz1qHuXqibk
    http://www.mycra.com.au/media/television.php
    http://www.smh.com.au/articles/2004/02/09/1076175103983.html

    Image: Stuart Miles/ www.FreeDigitalPhotos.net

     

  • Get organised for Christmas to save your money and your credit rating

    Christmas is coming!!! Less than two months to go – gulp. If you have started to think about buying gifts, but don’t have much cash to do that with – then now is the time to start saving or to think about taking out credit to cover the costs. We look at the best ways to stay smart about credit over the Christmas period – and show you how a budget could save you money and reduce your chances of succumbing to bad credit history by racking up Christmas credit card debt you can’t pay back.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    David and Libby Koch recently wrote a great article on saving money over Christmas ‘Budget for the festive financial cliff.’ They advise you to start saving now, and sidestep credit as much as possible to avoid the February blues after the credit card bill comes in.

    “The Christmas, New Year and summer holiday period can leave even the best-run family budget in tatters.

    It can be a huge drain on family finances and cause a lot of undue stress. But by starting to plan early you can make sure that it’s a relaxing and affordable time for everyone, even the organiser.

    We’re not talking about two weeks out, we mean two months out and that’s now,” they write.

    Planning is great advice, and that can include sitting down now and writing your shopping list, whilst you are calm and slightly removed from the Christmas madness which often sees us overspending on everyone.

    The Kochs’ advise setting a budget, “set realistic limits and ensure everything is accounted for.”

    Their top tips include:

    • Suggest a Secret Santa

    A great way to keep the cost of presents under control is through Secret Santa, where everyone draws a name out of a hat and only buys a present for that person. This works best for big extended families and with a pre-agreed limit for everyone to spend on their gift.

    Not only does it put a cap on costs, but also means everyone gets one good present instead of lots less useful gifts. That’s the plan anyway.

    • Write down what you want for Christmas

    Try writing down the things you want to buy for yourself over the next couple of months. Then, next time somebody asks, think back to that list and hopefully you’ll get something you would have spent money on anyway.

    They also suggest:

    • Buy in bulk and give extended family the same item.

    • Give a voucher for your time – to babysit, garden, etc.

    • Make a gift such as craft items or cookies.

    • Regift any of those unwanted presents.

    • Make a tax-deductible donation to charity.

    Want more tips? Earlier in the month savingsguide.com.au posted some tips for getting frugal over Christmas ‘A Frugal Christmas: 5 Things To Do Now’. Here are a couple of great ideas:

    • Tally up what you spent last year

    There’s no way to prepare for the event- a joyous one to be sure, but difficult to fit into already stretched budgets- without knowing exactly what you spent[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][last year]. My figure always gives me a heart tremour when I see it. You might be resolved to spend less, but it’s crucial to know what you’ve been spending.

    • Budget Cuts

    Shave ten dollars off each present you have to buy, commit to not buying presents for yourself as the season really kicks off (I am deeply guilty of that one, every year) and look at organising three of four major events, as opposed to trying to attend twenty smaller ones. Rewrite your budget to take into account your ideal expenditure.

    Credit can be really handy at Christmas time – but just because you’re putting something on ‘the card’ doesn’t mean you can ignore a budget. At some stage you will pay that credit back. So it is really important to watch out for overspending with credit at Christmas. It’s easy to get caught up in the “Christmas spirit” – but don’t spend what you can’t afford.

    You may, as many do, feel the pressure to “give” so much you do so at the expense of your own budget and ultimately end up with a debt you can’t pay back. The end result of this can be getting into more debt to pay the original debt. It eventually catches up with you, and you end up with loan commitments you can’t meet or other bills get neglected because you just can’t afford to pay it all. Creditors start to default your credit file. Your financial freedom is compromised.

    This is why budgeting is so important.

    There is always something great you can buy that fits in your price range.  It just takes a bit of thinking. Besides – isn’t it the thought that counts? If you take the time to think cleverly now, you won’t be tempted to overspend in a mad panic later. And at the end of the day, your good credit rating won’t be suffering in the New Year, due to credit card debt.

    If you have a default on your credit file, or other bad credit history which you don’t believe should be there, then we may be able to help remove it and give you back your clean credit rating. Contact a MyCRA Credit Rating Repairs to have a no-obligation chat with a Credit Repair Advisor about your situation. If you want to know more about your credit rating, or credit repair – or visit our main site www.mycra.com.au.

    Image: nuttakit/ www.FreeDigitalPhotos.net

    Image: Ambro/ www.FreeDigitalPhotos.net[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

  • Nobody immune to identity theft as fraudsters turn their focus to investors

    Media Release

    Nobody immune to identity theft as fraudsters turn their focus to investors

    Wealthy, educated Australians looking to invest have become prime targets for the new breed of fraudster who are concocting elaborate scams designed to lure their hard earned savings. A national credit repairer says this demonstrates that the threat of fraud and identity theft is not limited to the naïve, but for all Australians.

    CEO of MyCRA Credit Rating Repairs, Graham Doessel says victims of the latest very sophisticated investment scams probably did not think they were in a high risk group, but he warns that all need to be on edge about where we could get caught out.

    “We need to get away from this idea that somehow those people that fall for scams are gullible. This is simply not true in all cases. Identity theft is the new black in criminal circles, and some of those criminals are willing to go to great lengths to fool their victims – particularly if the profits are lucrative,” Mr Doessel says.

    The Australian Crime Commission and Australian Institute of Criminology reported this year that more than 2600 Australians have lost in excess of $113 million to this type of investment fraud, but it is believed there is a high level of under-reporting and the extent is far greater. (1)

    They warn that the scam is incredibly sophisticated and has fooled even experienced investors with elaborate back up data, including fake websites and publications and fraudsters even issuing online press releases in the hope of extracting major dollars from their victims.

    Australians have been targets for this fraud because of high levels of superannuation and retirement savings. The Australian economy is also known to have been less affected by the global financial crisis than other nations.

    Mr Doessel says victims can lose their nest egg, and can also have their identity hijacked and potentially credit taken out in their name, which can rob them of the ability to obtain credit in the years when they will need it most.

    “Many people in this age group will generally have a good clean credit rating, and fraudsters can use the personal information they become privy to in order to set up a fake identity. This gives them access to huge amounts of credit in their victim’s name as well,” he says.

    He goes on to say “Fraudsters are never so kind as to pay the credit back -meaning the identity theft victim is hit twice – financially ruined and with no ability to borrow for 5 to 7 years due to bad credit history.”

    The Australian Bureau of Statistics data shows 514,500 Australians were victims of scams in 2011, with 44,700 people citing actual identity theft in the same year. (2)

    Credit reporting agency Veda Advantage also recently reported in its Australian Debt Study that one in five Australians have had their identities stolen or had their personal or financial data illegally accessed. (3)

    Matthew Strassberg, a Veda senior advisor said: “Whilst credit card fraud is a common form of identity crime, many people do not realise that with only a small amount of personal data, an identify thief could take out a second mortgage on a house, or open up a new line of personal credit and purchase items in their name or under a false identity.”

    Mr Doessel says pinpointing identity and credit fraud early can be difficult.

    “Fraudsters often change contact details, and many victims don’t know they have been scammed until they apply for credit and are refused,” he explains.

    He says sometimes there can be some early warning signs of identity theft, and people should watch out for these occurrences:

    1. Strange unaccountable withdrawals on credit or personal bank accounts. It may not need to be a big amount to indicate fraud. Many criminals do ‘test’ amounts to begin with before extracting more significant amounts.

    2. Phone calls or emails from what often appear to be legitimate companies, asking for money or personal details. If you have given bank details or personal information in this way either online or on the phone there is a high chance it was a scam. Verify with the company in question.

    3. Can’t log in to social networking or bank accounts.

    4. Bills or letters of demand sent to you for accounts you don’t know about.

    5. Missing mail – particularly credit card statements which could indicate someone has overtaken your accounts. In this case no news is not good news.

    6. Credit refusal due to a bad credit rating.

    If people feel they may be vulnerable to identity theft, they should alert their creditors, and also alert credit reporting agencies, who may be able to ‘flag’ their accounts to prevent fraudsters accessing credit in their name.

    Mr Doessel says regular credit checks are vital – and if a credit check reveals any “surprise bad credit” through possible identity theft – victims should act immediately to notify Police.

    “This crime is not very widely reported. But it is only through people reporting it that any real statistics get collated. Likewise, if people want to try and repair their credit rating following identity theft, the first thing I tell them is to make sure they have a Police report,” he says.

    For more information on restoring a credit rating following identity theft, contact MyCRA Credit Rating Repairs on 1300 667 218 www.mycra.com.au.

    /ENDS.

    Please contact:

    Lisa Brewster – Media Relations Ph  3124 7133 media@mycra.com.au

    www.mycra.com.au www.mycra.com.au/blog

    246 Stafford Rd, STAFFORD Qld

    MyCRA Credit Repairs is Australia’s leader in credit rating repairs. We permanently remove defaults from credit files.

    (1) http://www.ministerhomeaffairs.gov.au/Mediareleases/Pages/2012/Third%20Quarter/9July2012-Newwarning-seriousinvestmentfraud.aspx
    (2) http://www.abs.gov.au/ausstats/abs@.nsf/mediareleasesbytitle/B634CE9C7619C801CA25747400263E7E?OpenDocument
    (3) http://m.smh.com.au/nsw/identity-theft-hits-one-in-five-study-20120705-21j37.html

     

    Image: worradmu/ www.FreeDigitalPhotos.net

     

  • Mobile Phone Bill shock – Have YOU been a victim?

    Botched phone plans and lack of data usage monitoring is leaving many Australians shell shocked over their mobile bills, with bills so large many can’t pay up or refuse to pay up, and more are copping defaults on their credit file. There is an increasing number of credit listing complaints from Telco consumers relating to internet data usage on mobile phones. We have seen it here, and the Telecommunications Ombudsman has also released similar findings in its annual report today. We look at the finding in this report, and the plight of telco customers with bad credit history.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    Consumers are confused when it comes to data allowance on their smartphones, and the providers are not helping.

    Often clients have claimed to go over their allowance really quickly, or the plan they were put on was not appropriate for what they intended to use their mobile internet for. Often they can have great difficulty in cancelling the accounts or coming to a resolution with the company over these billing issues.

    Almost 26 per cent of our credit repair clientele in the 12 months to July were Telco customers.

    Sometimes consumers reluctantly pay the bill, think the matter is settled, only to find they are defaulted anyway, and others just refuse to pay the bill until they get some resolution. Either way, they are faced with at least 5 years of bad credit from the episode unless they can make a successful complaint.

    This reflects findings from the Telecommunications Industry Ombudsman (TIO) report on its services for the last financial year, which was released today.

    The TIO’s findings show mobile phone users are increasingly unhappy with the service they receive, with a 9 per cent rise in complaints last financial year.

    Ombudsman Simon Cohen said two out of three complaints made to the TIO were about mobile phones, with the biggest percentage rise about disputed internet usage charges (150 per cent).

    “Complaints about unexpectedly high bills and unnecessary financial overcommitment point to the urgent need for strong spend management rules, including those that are included in the new Telecommunications Consumer Protection Code,” Mr Cohen said.

    A Telecommunications Protection Code has recently been pushed through with the guidance of the Australian Communications and Media Authority (ACMA) which will amongst other things require telcos to provide their customers with notifications when they have used 80% and 100% of their data usage in the plan.

    These changes come after pressure from ACMA for Telcos to offer better protection for consumers, or face external regulation.

    The TIO’s annual report also shows a rise in complaints about credit default listings. Complaints about consumers being credit default listed while their debt was in dispute increased 18 per cent from 3,700 to 4,370. There was also a 16 per cent increase in complaints about consumers being credit default listed without proper notification, up from 3,220 to 3,730.

    “I am very concerned about the increase in the number of complaints where credit default listings are disputed,” Mr Cohen said “Credit listings can have very significant impacts on people – affecting applications for credit, including for housing and personal loans. Any credit default listing should only occur after the correct procedures have been followed.”

    Preventing a credit file default on your mobile phone bill often comes down to awareness of legalities.

    Many people don’t know the rules well enough when dealing with these big companies, so it can be a little like David and Goliath and many times the big guy wins.

    Here’s some ideas on what you can do if you disagree with a mobile phone bill:

    How to Dispute That Shocking Mobile Bill

    1. Attempt to resolve the dispute with the Telco first. If a bill has just popped up you don’t agree with, let your Provider know, and DOCUMENT ALL CORRESPONDENCE WITH THEM (and document who you speak with if you are calling).

    2. You may need to make a formal complaint in writing. If there is no resolution over the telephone, set out what specific resolution you require, and all the details of your complaint. The telco has 30 days to answer any written complaint you make.

    3. Get all responses in writing. The matter may seem at an end, but sometimes people believe they have sorted it out only to find out later they have been defaulted anyway. If you have come to a resolution with the telco verbally, get it in writing and make sure it clearly states what will happen from here.

    4. If the matter can’t be resolved to your satisfaction internally, take your case to the Telecommunications Industry Ombudsman. The TIO will make a decision on the matter, and their decision will be final. Make sure you provide as much evidence as you can for the Ombudsman to make an informed decision – you may only get one shot at it.

    5. If at any stage you have a credit file listing from a Telco which you believe shouldn’t be there, you can undertake professional credit repair services. The credit repairer works on the consumer’s behalf to champion for the removal of credit file listings which contain errors or inconsistencies or just out and out shouldn’t be there. The credit repairer may escalate the matter to the TIO on the client’s behalf if necessary, but it may not be the only option.

    A good credit repairer will conduct an audit-like investigation to uncover errors or non-compliance that may still see the default removed, even where an Ombudsman has sided with the Credit Provider.

    Image: posterize/ www.

  • Fraudsters pinch Australian Crime Commission logo to scam consumers

    Don’t be fooled with unsolicited emails, no matter how ‘official’ they look. The Australian Crime Commission (ACC) announced last week it has been made aware of a number of scams using the ACC name and logo to lure consumers into paying thousands of dollars into fraudulent bank accounts. We describe the details of this scam, and look at what you could be giving away that could lead to bad credit history.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    The ACC was last week alerted to a fraudulent email pretending to be from ACC Chief Executive Officer John Lawler, which asks the consumer to pay $900 into a Nigerian bank account in order to receive US$5 million.

    The email is sent from a non ACC email address. The ACC says all legitimate ACC emails contain @crimecommission.gov.au.

    They say the ACC will never request money from individuals in this way.

    Identifying characteristics of these emails may include:

    • Reference to the Department of Homeland Security
    • Reference to the Chief Executive Office of the Australian Crime Commission
    • Reference to Nigerian based banks
    • Requests for recipients to send amounts of money,” the ACC media release explains.

    This comes hot on the heels of another scam using the ACC name to rip off Australians.

    In late September the ACC became aware of a scam that falsely used the ACC, Australian Federal Police (AFP) and Australian Security Intelligence Organisation (ASIO) logo in an attempt to lure consumers into paying large sums of money for fake criminal background checks.

    The fraudulent criminal background checks were being initiated by criminals using dating websites.

    The ACC says the scams highlight the prevalence and scope of frauds being initiated by criminals operating in the cyber environment.

    Criminals are prepared to go to great lengths to pilfer the money or personal details of their victims. To target Australian victims, the average cyber-criminal or scammer needs to be pretty savvy. Most Australians are aware of the obvious scams (although they still do catch out some), but elaborate ones such as the recent investment super scam has meant many well-educated and intelligent people become victims.

    It’s do with the logos, the proof, the fake websites, and the fake statistics. You just don’t assume that people would go to those lengths to steal your money –right? Wrong! The more elaborate the scam, the more likely it will catch out those with serious money. If the prototype works – fraudsters can use it again and again to catch out thousands before they are shut down.

    The other danger with receiving unsolicited emails, is that you can unknowingly download a virus by clicking on a link or attachment. This virus can cause your computer to be part of a botnet, or it can use keyloggers to record your keystrokes and take your passwords and usernames for important sites you use online. So even if you don’t fall for the scam, you can still fall victim to scammers.

    Scams can bring profits in a myriad of ways. Fraudsters can swipe small amounts over a widespread group – or they can concentrate on draining the bank accounts of a few. What they can also do, is misuse or even on-sell the personal details of the victim for purposes of constructing a fake identity to steal credit.

    If successful, crooks can access credit cards, goods or even larger items like houses and cars. This leaves the victim in debt, and it will also leave the victim with a series of credit defaults attached to their name. It is just debilitating for the victim, who then has to go and try to prove to creditors they didn’t initiate the credit in order to clear the bad credit history.

    To prevent this from happening to you, we have compiled a quick list of some ways you can prevent becoming a scam or identity theft victim:

    1. Keep virus software up to date on your computers. Install automatic updates and perform regular virus scans.
    2. Be careful with unsolicited emails. Check the email address before you click on links and attachments.
    3. Keep your privacy settings secure on all social networking sites.
    4. Keep your passwords and PIN numbers secure. Don’t carry PIN numbers with your credit/debit cards, change passwords regularly and use a variety of passwords for different purposes.
    5. Check all your credit card and bank statements each time they come in.
    6. Cross-shred all personally identifiable information which you no longer need, rather than throwing it straight in the bin.
    7. Buy a safe for your personal information at home.
    8. Do not give any personal information or credit card details to anyone via phone, online or email unless you are sure the site is secure, and or you can verify the company details.
    9. Be aware of who gets your personal information and for what purposes. What can these people do with the information they are gathering? For instance, is it really necessary for the site you are registering on to have your date of birth?
    10. Keep up to date with the latest scams by subscribing to the government’s ‘SCAM watch’ website.
    11. Check your credit file for free every 12 months. By requesting a copy of your credit file from one or more of the major credit reporting agencies, Veda Advantage, Dun & Bradstreet and Tasmanian Collection Service (TASCOL) you can be aware of any discrepancies which may need to investigated. Often it is only through a credit check which comes back with defaults on your credit file that  you may realise you have been a victim of identity theft.
    12. Report any incident of identity theft, no matter how small, or even if you have been reimbursed for the damage – to the Police. The more of us that report identity theft, the more effective will be our Government and Police response to it.

    For further information, visit these helpful links:

    ACCC’S SCAMwatch www.scamwatch.com.au for help with how to spot a scam and how to keep personal details safe.

    To report a scam, telephone them on 1300 795 995

    Stay Smart Online www.staysmartonline.gov.au for help with how to secure your computer, and how to keep abreast of cyber-related crime.

    MyCRA Credit Rating Repairs www.mycra.com.au for help with recovering your credit file following credit defaults from identity theft. Call 1300 667 218 to speak with a Credit Repair Advisor.

    Image: fotographic1980/ www.FreeDigitalPhotos.net

  • First home owners trapped in their current home loan and locked out of refinancing

    Despite massive interest rate cuts, and the positive jump in the number of first home buyers entering the market, those that are looking to refinance are getting rejected at a rate of knots due to reduced equity in their homes, according to JP Morgan. Banks are being choosy about who they lend to, and those that are trying to refinance their first home are doing it tough. They say this will dampen our housing market for some time. We look at this issue, and other issues around credit history which may impact on a successful refinance.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    The ‘JP Morgan Mortgage Industry Report Vol 16′ focuses on recent mortgage approvals data. It paints a rather gloomy view of our housing market in Australia.

    The executive summary of the report details that although lower mortgage rates have meant borrowers have been able to reduce debt, the cuts are not spurring on mortgage approvals.

    “Interestingly, not only are the volume of approvals weak, but the average value of approvals is declining. While this may simplistically be dismissed as a broader indication of stalled house prices, we conclude that a degree of tightness for refinancings is evident – particularly for First Time Buyers,” it is reported…

    “Growth in the average value of each form of owner occupied approval is now in negative territory. This is the first time this has occurred since data became available in the early 1990’s! One key reason we offer is a significant reduction in the LVR at which refinancings are taking place.”

    Housing credit growth is at its lowest level since the mid-1970s, and JP Morgan is expecting low rates of credit growth to continue or to at worst decline rather than do a “quick rebound off the back of lower interest rates.”

    They say first home owners are facing the bulk of the rejections. They are increasingly finding themselves trapped in their current home loan as banks refuse their applications for new ones.

    “Specifically they haven’t absorbed enough loan devaluation ratio in terms of the house prices being flat and they haven’t had sufficient time to actually make a dent in the mortgage through repayments,” Scott Manning, Banking Analyst with JP Morgan told ABC’s The Business last week.

    This report is in keeping with RP Data information released in July that showed more home owners were slipping into negative equity. The Sydney Morning Herald reported in it’s story ‘More homes slipping into negative equity as prices fall’ that in the three months to December last year,  6.4 per cent of homes were valued at less than their purchase price, a rise of 1.5 percentage points.

    “Within the 6.4 per cent, 27 per cent of people who owned a home for one to two years had properties worth less than their purchase price.

    By contrast, only about 1 per cent of owners holding their property for between nine and 10 years were in the same situation, according to property analysts RP Data.

    So with many consumers experiencing reduced equity which is leading to more rejections by lenders, the other factor that comes in to play is rejection for refinancing because of bad credit history.

    Surprise bad credit that prevents refinancing

    Many times people don’t know they have bad credit history until they apply for finance.

    Bad credit history can ruin plans to refinance even if people think they have been up to date with all of their repayments – due to errors or inconsistencies on the credit file.

    Phone companies, utility companies and stores can all default consumers for late payments. The consumer may or may not be aware this has occurred (although they should be) and it may or may not be a legitimate listing (but it should be). Yet once that default, or other credit listing is placed on the consumer’s credit file, they are locked out of credit for the term of the listing – between 5 and 7 years – even if they have plenty of equity in their home.

    This can be a valid reason why people can apply to refinance and be declined, despite being able to demonstrate consistent repayments on their current home loan.

    If banks continue to err on the side of caution with their lending criteria – then a clean credit file will remain essential to meeting any risk assessment a bank can put up.

    So how many credit files contain errors? The volume of credit file errors on Australian credit files is uncertain.

    A spokesperson from credit reporting agency, Veda Advantage estimated 1% of the 250,000 credit reports they give out as a credit reporting agency to Australians every year contain a material error on the credit file.

    But the Australian Consumer Association (now Choice) survey from 2004 revealed that 34% of the credit files surveyed in their small scale study contained errors or inconsistencies.

    And the real numbers? They may be somewhere in between.

    Approximately 63% of the incoming clients with MyCRA Credit Rating Repairs have defaults, writs or Judgments which are listed in error on their credit file.

    We have clients who are facing identity theft; some are caught in issues over separation from their spouse; some have been disputing the bill which went to default stage and many people are just victims of the fallout from inadequate billing procedures – wrong names, wrong addresses, human and computer errors.

    Listings such as defaults, writs, Judgments and clearouts are not removed by creditors unless the credit file holder can provide adequate reason and lots of evidence as to why the listing should not be there.

    Credit repair requires knowledge of the legislation, lots of evidence and perseverance. But if the consumer’s financial freedom is hindered because their credit file contains errors, it is a point worth fighting for.

    If you need help with credit repair call us on 1300 667 218 or visit our main site: www.mycra.com.au.

    Image: YaiSirichai/ www.FreeDigitalPhotos.net

    Image: David Castillo Dominici/ www.FreeDigitalPhotos.net

  • Has your tax file number been given out to debt collectors?

    If you have a tax bill you haven’t paid – be aware your tax file number may have been given out to debt collectors contracted by the Australian Tax Office. This is despite the recent warnings from the ATO that compromised tax file numbers are leading to identity theft. We look at the story behind this recent revelation and report on the prevalence of tax file number – related identity crime. Identity theft can lead to credit fraud which can leave you in debt and with bad credit history.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    The Herald Sun reported yesterday in their story ‘Debt collection agents given tax file numbers’ that the ATO gives out the tax file numbers of consumers whose debt they are referring to debt collection agencies. The numbers are used for identification purposes.

    “THE tax file numbers of Australians are being passed on to contracted third-party debt collection agencies by the Australian Tax Office, despite the ATO claiming compromised tax file numbers are leading to identity theft,” the lead in states.

    This surprising revelation comes after the Herald Sun revealed this month there had been a surge in compromised tax file numbers. See last week’s post ‘Over 23,000 accounts of tax file number identity theft last year.’

    The newspaper published data from the Australian Taxation Office showing over 23,300 Australians had their tax file number compromised in the 2012 financial year. This was up from 22,000 last year.

    Likewise, ATO’s August campaign involved urging consumers to keep their tax file numbers safe to avoid identity theft. They revealed that scams such as fake job ads and bogus ATO emails were leading to compromised tax file numbers and identity theft. Here is an excerpt from their media release ‘Scammers target job seekers’ with comment from Tax Commissioner Michael D’Ascenzo:

    “Personal information can be used by scammers to lodge false tax returns in your name, enable the use of your credit cards or even result in people taking out a loan in your name. In some cases, identity crime can take years to resolve.”

    This year there have been over 6,000 reports from the community about bogus e-mails using the ATO brand, and over 4,000 reports of attempted phone scams.

    At this time of year when many people expect refunds, scammers use the opportunity to pretend to be from the ATO.”
    Only certain people and organisations can ask for your TFN, the most common being:

    • the ATO, when discussing your tax records
    • your employer, but only after you start work
    • your bank or other financial institutions
    • Centrelink, and
    • your superannuation fund.

    It was not mentioned which people and organisations are commonly recipients of Australian tax file numbers.

    ATO response on tax file number referral

    The ATO told the Herald Sun that contractors use the numbers for identification purposes only and said there is no risk because strict security requirements are placed on them.

    Here is an excerpt from the Herald Sun story:

    Four companies are contracted to do debt collection for the ATO and only two responded to queries from the Herald Sun asking about security arrangements or how many staff would have access to public tax file numbers.

    The ATO stated: “The four debt collection agencies we use are subject to strict security and privacy provisions as part of their contract. Any breach could nullify the contract and result in prosecution.

    “No taxpayer information, including tax file numbers, is to be sent overseas.”

    The ATO added that every two years it checked the premises and IT systems of third-party debt collection companies, and the last checks were done between July and October this year with no major risks or breaches identified.

    But the country’s biggest accountancy body has expressed concerns about the use of tax file numbers when not necessary.

    “If the tax office is sharing TFNs with third parties, regardless of the contractual arrangement, then there is a concern and a great risk … that the information is distributed, that the information could be misused somewhere along the line,” CPA Australia head of tax Paul Drum said.

    “In that regard, it seems unusual that the Tax Office would need to provide a TFN when the information provided to the debt collectors includes a claims reference number anyway.”

    Whilst the security checks employed by the ATO seem acceptable, I too question the requirement for sharing of this crucial financial information to outside bodies if not absolutely necessary.

    In this day and age when instances of identity fraud are reportedly on the rise, and becoming more sophisticated by the day; when we are urged by Government, by law enforcement, by banks, even by the ATO to regard our personal information as a valuable commodity – it seems unusual that the policy for sharing this crucial financial information still remains in place.

    Identity crime and your credit file

    Compromised personal information in any form is a big threat to our credit file health.

    If fraudsters get hold of your identity information they can duplicate it, and attempt to take credit out in your name. If successful, they can borrow anything from credit cards, mobile phones, cars, even mortgage properties. They are never so kind as to pay that debt back – so your credit file, your good name is left compromised and you are left with debt you didn’t initiate.

    It can be difficult to correct any credit file discrepancy – but identity crime can be even more difficult to remove from your credit history – because you have to prove – somehow – that you didn’t initiate the credit in the first place. This can involve evidence that you may or may not have. You may not be able to get any documentation, and also the identity theft could have occurred long before you find out about it.

    If you find out any personal information is compromised, or you know you are the victim of identity theft, the best place to go first if the Police.

    Once you are in a position to try to recover your good credit history, a Police report will go a long way to proving your innocence.

    Police may also advise you of other avenues open to you as well as an identity theft victim, such as requesting a Victims of Commonwealth Identity Crime Certificate.

    If you need help recovering your credit file health for whatever reason, contact a Credit Repair Advisor on 1300 667 218 or for more information visit the MyCRA Credit Rating Repairs website www.mycra.com.au.

    Image: Arvind Balaraman/ www.FreeDigitalPhotos.net

  • Protection essential to combat identity theft in Australia

    Why is protecting yourself against identity theft so important? Because in this day and age, identity theft is no longer an avenue simply for criminals to “skip town” under your name, but has also become a lucrative business for those criminals who are interested in fraud. A seemingly perfect, often anonymous crime with very long arms, identity theft can not only see you losing your money, but also see you lumbered with bad credit history. And often you don’t even know it has occurred until you try to take out credit in your own right and are refused.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    The President of the Law Society in South Australia, Ralph Bonig has written an article for Adelaide Now titled ‘In today’s hi-tech world, identity protection is the best option.’  In it, he reflects on recent events involving identity theft, including the new penalties for identity theft, and recent surveys on the scope of the problem here in Australia. He warns that with more electronic transactions comes more opportunities for illegal use of personal data.

    “With the increase in international terrorism, law enforcement agencies have focused their efforts on identifying and combating identity fraud as an adjunct to anti-terrorism measures.

    However, the exchange of personal information through technology has meant that identity theft is no longer just the province of organised criminals and/or terrorists but also now occurs on a smaller, random scale.

    In June this year, the federal Attorney-General’s Department released a report based on a randomised survey on identity theft.

    Of the survey respondents who had been the subject of identity theft, 57 per cent reported that it had occurred via the internet, 35 per cent as a result of a stolen credit card and 18 per cent by mail theft,” he writes.

    He goes on to help readers with a number of ways they may be able to protect themselves, including avoiding public computers; ensuring they have strong passwords which are routinely changed; only providing the minimum amount of personal information that is required during transactions; keeping their mailbox locked; and destroying personal documents.

    What is most interesting is his take on why we should be stepping up protection against identity theft:

    “South Australia, the Criminal Law Consolidation Act contains a number of sections which deal specifically with identity theft.

    It is illegal to assume a false identity for the purposes of committing a criminal offence.

    It is also illegal to use someone else’s personal information in order to commit a criminal offence.

    Creating false identification material and/or trading in it is also illegal.

    There are separate offences relating to the improper use of computers and information obtained via a computer and corresponding federal laws in the Crimes Act.

    What the law does not address and what is extremely difficult to redress is the effect on your credit card rating and the unmeasurable cost of replacing stolen material or re-establishing your bona fides.

    Once again, the best course of action is protection.”

    This difficulty in resurrecting the life you had before, your good name is what we want to warn people about.

    Firstly, you may not know you have been caught out until you attempt to take out credit and are refused. Secondly, when you do find out, you may find recovery extremely hard.

    As with any other unfair or disputable credit listing, the onus is on the credit file holder to prove that the listing has been placed unlawfully, and therefore should be removed. If you are an identity theft victim, you are now faced with proving that it was not you that initiated the credit in the first place, in order to prove to the Credit Providers that the listing is incorrect. This takes lots of negotiating and documentary evidence.

    The difficulty with this can be when

    a) you do not know exactly how the identity theft occurred and/or
    b) it occurred long before you were made aware of it and you have lost crucial documents or
    c) because of either one of these issues you don’t have a Police report

    If you have just found out you are a victim (however small), we recommend you also contact the Police immediately. Some fraudsters do test amounts prior to a large scale transaction.

    Don’t be embarrassed – it is only through identity theft being reported that data gets collected and appropriate preventative measures eventually get put in place. And besides, most Credit Providers will require at minimum a Police report.

    Many identity theft victims seek the help of a third party, such as a credit rating repairer to help with putting a case to the Credit Provider for removing the credit listing/s. A credit repairer can help you to clear your credit file and restore the financial freedom you rightly deserve. The reason a credit repairer is usually so successful in removing your credit file defaults, is their knowledge of legislation and ability to negotiate a successful case on your behalf.

    For more information, contact a Credit Repair Advisor at MyCRA Credit Rating Repairs on 1300 667 218 or visit the main website www.mycra.com.au.

    Image: David Castillo Dominici/ www.FreeDigitalPhotos.net

  • Over 23,000 accounts of tax file number identity theft last year

    Numbers just out from the Australian Taxation Office (ATO) may help to demonstrate the prevalence of identity theft attempts in Australia, and show the valuable commodity that personal information has become. Personal information in the wrong hands can be used to steal your tax refund, rob your bank accounts, leave you in debt, and threaten the next 5 years of your life through bad credit history.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    The ATO has confirmed 23,300 Australians had their tax file number compromised in the 2012 financial year.

    This is up from 22,000 the previous year.

    CPA Australia head of taxation Paul Drum has said the delay in many tax refunds has been due to manual checking of the validity of the refund – and he revealed it is “quite often showing up as identity fraud.”

    The ATO told the Herald Sun it was working hard to combat identity theft, including information matching tools, data mining techniques and fraud models to detect potential fraud and limit the potential benefits of identity takeover.

    This type of personal information is being sought out by criminals often via online methods as a less risky route to stealing money than more traditional face-to-face methods. Theft of personal information can lead to tax fraud, and it can also lead to credit fraud, as reported in the Herald Sun:

    “A stolen tax file number can be used to lodge fraudulent tax returns or take out credit cards and loans, with the resulting credit rating damage sometimes taking years to fix,” it was reported.

    CPA’S Mr Drum offers an explanation as to the cause of the rise in numbers:

    “The fact that it’s so prevalent, it would seem to be more internet-based than something that’s physically done by going door to door, getting people’s private records from their mailboxes or from business offices or that type of thing,” Mr Drum said.

    “We think a lot of it is by computer hacking over the internet – that people are tricked into providing them when they didn’t have to provide them.”

    Recently we published a post warning readers about the threat of tax fraud ‘Is Your Tax Refund Safe? Identity Theft Warning for Taxpayers’. We addressed this issue, and featured some expert opinion as to who was getting this information and how. The ATO warned that a prevalent scam designed to catch personal information was via fake job ads.

    The fake employer requires the applicant to lodge their tax file number either during the initial application or once an offer of employment is made –that is later withdrawn. The scam is cleverly designed to pilfer the personal information of applicants, including the applicant’s tax file number for purposes of fraud.

    They also say sometimes rogue tax agents are involved in tax fraud.

    But Brett Warfield, a forensic accountant and fraud specialist at Warfield & Associates, said the biggest threat comes from organised crime groups lifting wholesale identity and salary information on employees from private firms or government bodies, either by hacking into company databases or convincing insiders to leak it.

    He told Ninemsn they then use this pilfered data to lodge hundreds of forged submissions with the ATO.

    “They tend to submit the tax returns fairly quickly after the end of June to beat the real taxpayer,” said Mr Warfield.

    He added that crime gangs still have to outsmart the ATO’s sophisticated fraud risk filters, which cross-check claims against data such as previous entries on income and expenses, mailing addresses and bank account details for wiring refunds.

    Ninemsn attempted to use freedom-of-information laws to find out how many such fraudulent returns the ATO fails to intercept, but it admitted it does not measure or even estimate its losses.

    In the meantime, it is our understanding that this type of crime is on the rise. In this digital age access to our own information (and to others in the process) becomes easier, and interaction with companies which hold our information and/or use it, become less personal. In this digital age it is how we appear on paper (or rather ‘online’) through our credit ‘score’ or ‘rating’ that means doors either open or close for us in financial circles. Business is not done on a hand shake any more. Seldom does anyone give their ‘word’ and that is enough. So we are vehement with educating people about how their personal information can be compromised, and impact their credit rating. This is a big threat to our credit health – and important to understand and prevent.

    If yourself, or someone you know has been a victim of tax fraud, or any other type of scam or fraud, it is important that you manage the risk to your credit file:

    What can I do if I suspect I am a victim of identity theft?

    1. Notify Police immediately. Many people do nothing due to embarrassment, or because they don’t believe the fraud was significant enough. But is only through this crime getting reported that statistics get collated, and we start to have any chance of catching the criminals.

    2. Notify creditors. You may need to cancel credit accounts.

    3. Obtain a credit report. This report is free once per year for every Australian who holds a credit file. It will indicate to you whether any of your contact details have changed, or whether there have been credit enquiries on your account. If you act quickly enough, you may be able to stop your credit rating from being affected by black marks which would come from fraudsters obtaining credit in your name.

    4. Notify credit reporting agencies of the possible fraud. This may help to prevent any attempts to misuse your good credit rating.

    5. Police may assist you in obtaining a Victims of Commonwealth Identity Crime Certificate, if they believe you are eligible. You can apply to a magistrate in your State for this certificate, which may help in recovering your credit rating or credit accounts. Victims need to have had a Commonwealth Indictable Offence committed against them. For more information, visit the Attorney-General’s website www.ag.gov.au.

    For help in recovering your credit rating following identity theft, contact a Credit Repair Advisor on 1300 667 218 or visit the MyCRA Credit Rating Repairs main site www.mycra.com.au.

    Image: Grant Cochrane/ www.FreeDigitalPhotos.net

  • New laws to penalise identity thieves

    The Attorney-General Nicola Roxon announced yesterday new laws in Australia will mean white collar criminals and serious and organised crime groups will face tougher penalties. We look at what those penalties will mean, and how they can prevent identity theft and subsequent credit fraud leading to bad credit history.

    This week is National Identity Fraud Awareness Week October 8-14.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    Legislation introduced into Parliament yesterday – The Crime Bill, will aim to deter white collar criminals and organised crime groups. The Bill will increase financial penalties for all Commonwealth crimes, and create a new offence of using a false identity when travelling on aeroplanes. It will make it a crime to use a false identity to book a flight over the internet or to take a commercial flight. It will also be a crime to use a false identity when identifying oneself for a flight.

    Another significant change as part of The Crime Bill will be an increase to penalty units. “Penalty units” in the Commonwealth Crimes Act will increase from $110 to $170. These have not increased since 1997.

    “Identity theft is one of the fastest growing crimes in Australia. This Bill will make it a criminal offence to use a false identity when travelling within Australia by air or booking domestic flights online or using a mobile phone,” the Attorney-General Nicola Roxon said in a statement to the media.

    “Organised criminals invent or steal identities in order to evade detection and commit serious crimes such as money laundering, drug offences, fraud and terrorism.

    The bill expands laws against identity theft by making it a crime to use a carriage service like the internet or a mobile phone to obtain identity information with the intention of committing another offence.

    So for instance, if fraudsters use the internet to obtain your personal information and it was shown the intention was to commit fraud, then the new laws should in theory kick in -placing a crime in not only the attempted fraud, but the actual misuse of your identity information.  Personal information is such a valuable commodity in criminal circles. Criminals can use your personal information to impersonate you, commit crimes, and also to take out credit in your name, leaving you with a pile of debt and bad credit history as the calling card. So this is a significant improvement.

    Ms Roxon said an example of the effect of the increase in penalty units was the maximum fine for obtaining a financial advantage by deception would jump from $66,000 to $102,000 for an individual.

    “This is a significant increase and should send a strong message that crime does not pay,” she told The Australian yesterday (Flying under false name to be a crime).

    Some more examples of how changes could deter criminals:

    •  A person who dishonestly uses the financial information of another person without their consent will face up to $51,000 in fines, up from $33,000. Companies who commit this crime could be liable for more than a quarter of a million dollars in fines, up from $165,000;

    •  A person who knowingly makes a false or misleading statement in documents they lodge with ASIC will face up to $34,000 in fines, up from $22,000. A company will be liable for up to $170,000 in fines, up from $110,000.

    This may go some way to deterring identity thieves within Australia. But there is still a significant amount of fraud related crime which originates from outside Australia. Widespread internet use means identity crime can have very long arms. And this is the real problem with this type of crime. It can be difficult to find let alone prosecute and penalise criminals for identity crime and other financial crimes when it doesn’t originate on our shores. But it was probably a necessary to step for the government to take to fight this global problem of identity crime nationally.

    To find out more about identity crime, and how it could impact your credit rating, you can read our last post Is your good name at risk? What you may not know about identity theft and your credit file. If you are looking to remove bad credit history after identity theft, contact a Credit Repair Advisor on 1300 667 218 or visit our main site www.mycra.com.au.