Credit Repair Background:

Harold* was not experiencing any form of financial hardship. He moved address and believed he did inform them when the final bill was requested. He was not aware that the account was overdue and he was not contacted by the creditor.

What were any challenges with the creditor?

Jacana Energy declined to remove the listing even after numerous complaints were raised regarding the default being statute barred. Equifax refused to remove the listing even after it was raised that the matter was statute barred as Jacana Energy advised Equifax that this was not the case.

Why was the listing removed?

MyCRA Lawyers sent various complaints to Jacana Energy & Equifax regarding default being statute barred. Final resolution due to confirmation from Equifax to Jacana Energy it was not possible to be listed as the matter is statute barred.

Summary:

Harold* engaged MyCRA Lawyers to investigate the likelihood of removal of a Power & Water Corporation / Jacana Energy default listing on his credit file. The listing resulted when Harold* was not aware of the overdue account and did not received correspondence from creditor.