MyCRA Specialist Credit Repair Lawyers

Tag: repairing bad credit

  • Go for broke – but only as a last resort

    bankruptIf you are on the cusp of bankruptcy, one of the most important things you can have is great advice. Yesterday I was featured in a Sydney Morning Herald article about going bankrupt. This was a lengthy article on the process of bankruptcy, the statistics in Australia, and some of the repercussions of bankruptcy – both financial and psychological. The article highlighted my story as someone who has been through the experience, and has come out the other side. We feature this article in its entirety. In addition, we include a little bit more about how the process of bankruptcy was instrumental in my credit repair business and also some more facts about the decision-making process around being in debt, and why going bankrupt, should really be the last resort for your credit file.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repair and www.fixmybadcredit.com.au.

    Below is the Sydney Morning Herald article about bankruptcy:

     

    Go for broke – insolvency can be the best solution

    June 19, 2013 By Sylvia Pennington Sydney Morning Herald

    What happens next for thousands of bankrupt Australians?

    Snowballing debts and no means to repay them … going bankrupt is the last-ditch option for those in a financial hole too deep to climb out from.

    But what happens next for the thousands of Australians who take this option each year? Some high-profile down-and-outs, such as former childcare mogul Eddy Groves, who was declared bankrupt in January, head overseas for a new start or are cushioned by their partner’s cash. For others, it can be a painful return to the starting blocks and a hard slog back to solvency. Graham Doessel, the founder of credit repair service MyCRA, is marking 10 years since his discharge from bankruptcy.

    IMG_5030His promotions business in Hervey Bay, Queensland, went under in 2000, a year after he discovered a former associate had siphoned off $135,000, including funds borrowed for expansion.

    Doessel says he found out the business was in trouble when he arrived at his office to find the locks had been changed. He spent a year trying to return to the black before accepting that bankruptcy was the only way forward.

    While in some senses a relief after a year of desperate ducking and weaving – ”weeks and months of robbing Peter to pay Paul” – Doessel says getting his head around what had happened took at least a year.

    Rather than seek white-collar work, he bought a pressure washer and began cleaning driveways for $50 apiece in an effort to put food on the table.

    ”I was struggling to raise a family … I went through a period of depression – life really sucked,” Doessel says.

    The repossession of his car compounded his woes. Before it was taken, ”that power pole looked so inviting”, he says.

    ”It’s not even in my personality to think like that – it’s very out of character.” Living without access to credit was an ongoing challenge, as was the embarrassment of being known as bankrupt in a small town, the latter so much so that Doessel moved his family to Brisbane for a fresh start.

    Excessive use of credit

    There were 22,163 bankruptcies in 2011-12, according to the Insolvency and Trustee Service Australia, the federal agency that administers the sector.

    NSW topped the list with 7627 bankrupts, followed by Queensland with 6251, Victoria with 4249 and Western Australia with 1567. Men comprised 57 per cent of the total in 2011. Typically they were single with no dependants.

    Forty-seven per cent of bankrupts were unemployed at the time of becoming insolvent and 78 per cent earned less than $50,000 in the previous 12 months. About one-third had between $20,000 and $50,000 of unsecured debts and most did not own property or other assets that could be sold to repay creditors.

    Unemployment or loss of income was cited as the cause in 34 per cent of cases, followed by excessive use of credit facilities, including losses on repossessions, high interest payments and pressure selling, at 22 per cent.

    Accountant and financial adviser Steve Enticott says fear of long-term consequences and stigma deters many Australians from going bankrupt, when, for some, it’s their best option.

    ”I see people locking down, thinking it’s a stain for the rest of their lives,” Enticott says.

    Some struggle with the notion of having the financial equivalent of a scarlet letter against their name for seven years.

    Bankruptcy generally lasts three years but details remain on credit reference databases for an additional four.

    Employment prospects can also be affected. Bankrupts are allowed to work but are restricted from some industries and barred from operating licensed businesses.

    Others fear it will affect their relationship prospects or be a dirty little secret to be outed when a new partner suggests buying a place together or applying for joint credit. But for many, concern about the repercussions is outweighed by relief.

    Depression and anxiety

    Debbie Hannaway, a manager with Moneycare, the Salvation Army’s financial counselling service, says clients considering bankruptcy have generally been down for months. Seventy-five per cent suffer from depression and anxiety, which is ameliorated once they eventually file the papers.

    ”The relief is instantaneous,” Hannaway says. For Michael McCarthy, 39, it’s meant respite from financial pressure that heightened the difficulty of coping with a personal tragedy.

    Life for McCarthy, now a carer for his mother, began to fall apart in 2010 when his long-term partner died of a heart attack. He was left grief stricken, unable to return to the bottle shop where the pair had worked together and struggling to meet monthly repayments of $1200 on a car they had bought jointly under finance six months earlier.

    The car was repossessed and auctioned, leaving McCarthy $40,000 in debt; a sum impossible to repay on his weekly income of about $450. He declared bankruptcy in mid-2011, shortly after attempting suicide.

    ”Nothing went my way,” McCarthy says.

    ”I’d given up on everyone and everything.” Bankruptcy felt like ”the cheat’s way out”.

    ”I didn’t want to do it but was just left with no other choice,” he says.

    Enticott says focusing on rebuilding is the best way for bankrupts to move forward.

    ”You’ve got to be really positive about it,” he says.

    ”You need to have a vision and a plan, not go, ‘Woe is me, woe is me.’

    ”You’re bankrupt, it’s a First World problem … life can continue on.”

    Going broke – how do you do it?

    Individuals declaring bankruptcy must lodge a Debtor’s Petition and a Statement of Affairs with the Insolvency and Trustee Service Australia (ITSA). Applicants can choose a registered trustee to administer their affairs or use the Official Trustee. Trustees sell the bankrupt’s assets to repay creditors, collect contributions from their income, and investigate their affairs to recover assets transferred to others.

    Most of the information provided to ITSA becomes publicly available. Some personal details — name, address, date of birth and occupation — along with details of the bankruptcy administration are recorded permanently on the National Personal Insolvency Index (NPII). Credit-rating organisations have access to the NPII and being listed can affect applications for credit. Bankruptcy applications can be rejected by ITSA if it thinks the debts can be repaid in a reasonable time and the applicant has been bankrupt previously or is generally unwilling to pay creditors.

    What else I learnt about bankruptcy

    My experience as both a broker and a consumer at the wrong end of credit reporting was the driving force behind MyCRA. My experience with bankruptcy meant I learnt a hell of a lot about the credit reporting system. One of the main things I discovered – was that help was hard to find.

    Bankruptcy prompted a career change, and I retrained as a mortgage broker. In 2003 with the assistance of a close friend, the company called Mortgage Power was started, which then became Mortgage Now in 2004. Over the next five years, Mortgage Now grew to be known as the largest exclusively nonconforming mortgage brokerage in Australia.

    Brokering gave me many opportunities to help everyday people avoid the mistakes I previously made myself.

    It was whilst researching other non-bankruptcy options to develop plans to help other people in similar situations that I came across the concept of repairing bad credit. I learnt that many clients had negative listings appearing on their credit file that shouldn’t have been there – listings that were stopping them getting a home loan at normal interest rates.

    These people had been victims of the fall out of incorrect credit reporting – and were paying dearly for it. I was happy to help them get a non-conforming loan, but remember feeling as if they had been dealt a very unfair blow – especially when considering how much more in interest they would end up paying for someone else’s mistake.

    Broking was going very well, until the Global Financial Crisis. The non-conforming market was hit very hard. Sub-prime lenders were folding at a rate of knots – and this meant Mortgage Now was suddenly struggling to find lenders despite having more clients than ever before.

    This led me to remember the thousands of clients who were faced with bad credit that shouldn’t have been there. So instead of giving up, I went back to basics, and found out how these clients could be helped.

    After extensive studying of Australian credit reporting legislation I was able to come up with a framework for the solution to credit rating errors. I found it was possible to work on behalf of a client and conduct an audit-like investigation on their case – instructing their Credit Provider to remove negative listings where it was ascertained they were listed incorrectly, unfairly or in error.

    And MyCRA Credit Rating Repair was born.

    Facts about bankruptcy

    If you become insolvent, there are two options as part of the Bankruptcy Act 1966 – A formal Debt Agreement, or Bankruptcy. But I must stress, if you are in deep with debt, you owe it to yourself to exhaust all other options before entering into either of these agreements.

    Talk to your Creditors – most don’t want to have to commence legal action against you, and will try to help you with repayment variations if they can. If Creditors have not commenced legal action yet, you may be entitled to relief under financial hardship provisions.

    The Consumer Credit Legislation Amendment (Enhancements) Bill 2012 took effect in March 2013, which allows for greater ease of request for financial hardship variation and will generally be encouraged as a deterrent to any kind of credit file blemish or prior to someone having a court Judgment or a last resort-Bankruptcy filed against them.

    For some people, bankruptcy can be a welcome relief from compounding financial pressure.

    For anyone going down this road, my advice is, to get advice, and even get a second opinion, before taking any steps to bankruptcy that could impact your financial future.

    The ramifications of bankruptcy

    When either Bankruptcy or a Formal Debt Agreement is proposed or implemented a Bankruptcy Notation is recorded on your credit file.

    A formal Debt Agreement may be a nice form of Bankruptcy, but make no mistake – it is still part of the Bankruptcy Act 1966. Both options will impact a consumer’s credit file and ability to obtain credit for 7 years. But what’s more, you will be allocated a Bankruptcy number, which remains part of your credit history for life.

    Your name and other details appear on the National Personal Insolvency Index (NPII), a public record, for the proposal and any debt agreement.

    Other than difficulties obtaining credit, having a Bankruptcy recorded can also impact business situations, and in some cases may impact employment opportunities. You can’t get away from this notation, and answering the question ‘Have you ever been Bankrupt or entered into a Debt Agreement?’ incorrectly constitutes fraud.

    Where to for more information?

    Insolvency and Trustee Service Australia:  https://www.itsa.gov.au/debtors

    ‘Dealing with debt: Your rights and responsibilities’ is a government publication which gives people information on dealing with debts, debt collectors and disputes. It is available through the ASIC (www.asic.gov.au ) or ACCC websites www.accc.gov.au.

    Can MyCRA remove bankruptcies from credit files?

    No. Unfortunately we cannot remove any forms of bankruptcy from your credit file at this time.

    For more information on what we can remove from your credit file, contact a Credit Repair Advisor on 1300 667 218 or visit our website www.mycra.com.au.

    Image: David Castillo Dominici/ www.FreeDigitalPhotos.net

  • Safer Internet Day February 7 2012: be cyber-smart for a future clear credit file

    How to be cybersmart – that’s an important topic. On February 7, Australians have the opportunity to raise awareness as to how children and parents alike can be smart on the internet. This is essential for many reasons, one of which is to preserve our personal information, our financial identities and our clear credit file. Cyber-smart are hosting ‘Safer Internet Day’ with this year’s theme, ‘connecting generations and educating each other’, focusing on promoting a dialogue on online safety amongst all generations.

    By Graham Doessel, Founder and CEO of MyCRA Credit Repairs and www.fixmybadcredit.com.au.

    Cybersmart’s key messages for schools, libraries and families this Safer Internet Day are:
    •Talk about online safety—with all members of your family and school community
    •Protect Your Privacy—check your privacy settings and update your software
    •Educate yourself about the online world—check out the Cybersmart resources.

    How can a young person’s clear credit file be put at risk from their internet use?

    Our young people need to be cyber-smart and also, young people need to be credit-savvy to get along in this modern world.

    One issue we wish to highlight to help young people stay smart online is for them to be aware of the ways in which they can be putting their clear credit file at risk every time they post information publicly on the internet, even before they are credit-active.

    It’s unfortunate that teenagers in Australia today are not immune to identity fraud. Even though they are not yet 18, the personal information that is made public today could be used against them in the future.

    Many teenagers do not know the risks of having a public ‘profile’ on sites like Facebook and Twitter, but fraudsters do. With the volume of personal information that is publicly available about our young people on social network sites, what’s to say fraudsters can’t pull that information and use it to build a profile that could allow them to create a fake identity?

    A young person who becomes the vicitm of identity theft could have their clear credit file ruined for five years. They may not even get a chance to get a mobile phone or take out a credit card themselves.

    Late last year, the Australian Federal Police’s national co-ordinator of identity security strike team, Ben McQuillan spoke about the dangers of identity crime at a forum on money laundering and terrorism.

    He warned forum listeners about the new trend of ‘data warehousing’ which involves storing data for a time, making it harder for a victim or bank to trace where and when the data was stolen.

    ”If people know your full name, your date of birth, where you went to school and other lifestyle issues, and they were to warehouse that data, there is a prospect that could then be used to take out loans or credit cards or to create a bank account that could then be used to launder money,” Mr McQuillan told the Sydney Morning Herald.

    Identity theft  is not only about the initial loss of monies, but if the fraud amounts to credit accounts in the young victim’s name going undetected and unpaid past 60 days, creditors will issue defaults. It need not be major fraud to have a detrimental effect to the young person’s clear credit file. Credit file defaults for as little as $100 can stop someone from being able to obtain credit. So any misuse of someone’s credit file can be extremely significant.

    Repairing bad credit, even following identity theft is not easy. The onus is on the victim to prove to creditors they didn’t initiate the credit. The fact that the perpetrator is long gone and the actual act of identity theft happened years earlier will only add to the difficulty for the young person in recovering their clear credit file.

    Experts recommend parents and young people continue to update their skills on how to be cyber-smart.

    The government’s ‘stay smart online’ website offers some top tips about using the internet which can be discussed with young people at home and school:

    Top tips

    Make sure your computer is secure—follow the advice in the Secure your computer section of this [fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][stay smart online] website.

    Set strong passwords, particularly for important online accounts and change them regularly—consider making a diary entry to remind yourself.

    Stop and think before you share any personal or financial information—about you, your friends or family. Don’t disclose identity information (drivers licence, Medicare No, birth date, address) through email or online unless you have initiated the contact and you know the other person involved.

    Don’t give your email address out without needing to. Think about why you are providing it, what the benefit is for you and whether it will mean you are sent emails you don’t want.

    Be very suspicious of emails from people you don’t know, particularly if they promise you money, good health or a solution to all your problems. The same applies for websites. Remember, anything that looks too good to be true usually is.

    Limit the amount and type of identity information you post on social networking sites. Don’t put sensitive, private or confidential information on your public profile.

    When shopping online use a secure payment method such as PayPal, BPay, or your credit card. Avoid money transfers and direct debit, as these can be open to abuse. Never send your bank or credit card details via email.

    When using a public computer, don’t submit or access any sensitive information online. Public computers may have a keystroke logger installed which can capture your password, credit card number and bank details.

    We encourage anyone who is interested in protecting their identity and their clear credit file whilst online to visit the stay smart online website regularly, and if people have children, the Cybersmart website is essential reading for both the young person and parent.

    Get involved in the Safer Internet Day, and help educate someone you know about online safety.

    If you require further information about maintaining a clear credit file or repairing bad credit, visit our main site www.mycra.com.au or call us tollfree on 1300 667 218.

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