MyCRA Specialist Credit Repair Lawyers

Tag: MyCRA Lawyers

  • Credit repair ‘test case’ has broker over the moon

    Happy New Year 2014Happy New Year from MyCRA Lawyers. How can we make 2014 better for you? We can recommend our credit dispute and credit file consultancy services!

    A shameless plug perhaps – but here’s why we’re doing it…

    By Graham Doessel, Non-Legal Director of MyCRA Lawyers.

    We want to tell you about one of our broker clients, who has just jumped in with us just before Christmas, and been over the moon with the results.

    Up until now, this broker had been turning clients away who had bad credit. But he’d recently heard about our success from someone he trusted, and decided it was time to give us a go.

    Why didn’t he start earlier?

    Understandably, when you find out you or your clients have bad credit it can be hard to know what to do.

    Many people in the past have been hesitant to consider having their credit file repaired.

    And for brokers, there is a fair bit of reputation at stake sending someone off to do something you don’t know much about, and the last thing you want to do is threaten that.

    Add to this the criticism that is floating around about credit repair, and some clients and their brokers can be reluctant to test the waters.

    Since MyCRA Lawyer’s inception as an Incorporated Legal Practice focusing on credit disputes, fears have been alleviated for many who were watching credit repair with interest but trepidation, including our new broker client.

    He sent us his first client, which he said after the fact was really just a test to see how we’d go.

    His client had great success – the default on his credit file was removed in less than 2 weeks. His client will now be able to apply for the home loan at interest rates he deserves.

    On top of that, and probably more importantly, the broker was really happy with how he and his client were treated by our staff – including the advice that was given, and the follow up that was provided during the course of the credit repair.

    His great experience meant he will be referring any other clients he comes across who have bad credit to us. He no longer has to turn them away, and he has found a firm whom he trusts, and whom he trusts with his most important asset, his clients.

    If you are also watching with interest, curious to learn about credit repair but afraid to test the waters…jump in and find out whether you or your clients might be suitable for credit repair with our law firm – focused on credit file consultancy and credit disputes.

    The assessment stage is quite rigorous, so you can be sure if we do decide to take the case on, we have a strong reason to go in and fight for that credit listing’s permanent removal from your credit file.

    Call MyCRA Lawyers if you have more questions about what we do. Ph 1300 667 218 and we can talk you through what’s involved as well as give more specific help for your case. MyCRA Lawyers are qualified to perform legal services.

    Image: Idea go/ www.FreeDigitalPhotos.net

  • 5 credit accidents you want to avoid this Christmas.

    Media Release

    credit accidents5 credit accidents you want to avoid this Christmas.

    17 December 2013

    Australians must put credit issues on their radar to ensure a bad credit rating is not the surprise they get this Christmas season, warns a consumer advocate for accurate credit reporting.

    Credit repair pioneer Graham Doessel, who is now Non-Legal Director of MyCRA Lawyers – a firm focusing on credit disputes, says too many Australians are kept in the dark about their credit file, but anyone who intends to borrow money in the next five years should make it their business to prevent simple accidents from hurting their credit rating.

    “I fear many people are unknowingly making mistakes with credit right now, which will see them locked out next year,” Mr Doessel says.

    Back in September, Credit reporting agency Veda Advantage published results of a survey showing that 80 per cent of Australians have never checked their credit history and 53 per cent were not aware that they could ask for a copy of their credit file.(1)

    Mr Doessel says these statistics are severely worrying and show too many consumers are unaware of how important their credit file can be for lenders making financial decisions.

    “There are no class lines, whether rich or poor if your credit file is ‘impaired’ by negative notations, your ability to obtain credit will be affected or the interest rate you are offered will be higher,” he says.

    “I would like to say it is always cut and dried – don’t pay, get bad credit but in reality it’s not that simple.”

    There are number of ways you can make mistakes and end up paying dearly for it. Over the Christmas period the risks can be higher.

    Mr Doessel covers the 5 major credit accidents at Christmas time:

     1. Accidental late payment.

    Right now, if you make a payment late on licenced credit (being loans, credit cards and other finance) – the information is being recorded. You may not intend to actually default on your loan – but Christmas can be a busy time where payments can get overlooked by a few days. Don’t let this happen to you. After March next year, late payment information will be available to lenders on your credit report and will stay there for 2 years. So don’t put off paying your credit card after Christmas pay on time every time to make sure your credit rating isn’t impacted.

    2. Accidental default.

    If you happen to unknowingly let any bill (including your phone bill or Energy account) slip into default – (more than 60 days overdue) a default listing will be recorded against your name. You may have the funds to pay, you may have simply overlooked the account – but your credit file will carry that default listing for 5 years – and most times you will be refused mainstream credit because of it. So if you plan to go away for Christmas, make a plan to ensure all of your bills are organised prior to leaving.

    3. Being careless with your personal information.

    Scammers are out in full force at Christmas, but often people are too busy to take care with their personal information. Credit cards are used more frequently and at a variety of locations; we’re being encouraged to sign up for free giveaways; we’re giving out more details online – but you must consider the risks to your credit rating. If fraudsters are able to access your personal details they have the key to your good credit rating. They can run up credit all over town. Often it’s not until victims apply for credit in their own right and are refused because of defaults that they realise their credit file has been misused.

    4. Not forwarding new information to old Creditors during moving and transfers.

    Christmas and New Year is a very common time for transfers and other work changes to occur that could see people moving interstate. A change of address is a very common reason bills go unnoticed – along with warning notices and the result is a bad credit rating that may not be detected until you actually apply for a home loan. Before you go, tie up all loose ends at your current address, ensuring all changes of address and accounts are settled and confirmed in writing to avoid being blacklisted for credit.

    5. Overlooking errors and omissions from Creditors.

    Even creditors are affected by the silly season -with staff busy and preoccupied. The volume of transactions may increase while staff decrease, putting stress on the Creditors’ systems. For this reason it is crucial for you to keep watch on your own finances. Check your bank statements and bills at this time. Keep abreast of which bills are due and when. If you don’t receive a bill, chase it up. Busy people make mistakes – don’t let them make it with your credit rating.

    You can check what is currently reported about you at www.freecreditrating.com.au.

    Mr Doessel says education is the key to ensuring less people are making mistakes with credit. More information on credit reporting in Australia can be found at the Office of the Information Commissioner’s website www.oaic.gov.au. MyCRA also provides up to date information on trends and issues in credit reporting impacting consumers www.mycra.com.au/blog.

    /ENDS.

    Please contact:

    Graham Doessel – Non-Legal Director MyCRA Lawyers Ph 3124 7133

    Lisa Brewster – Media Relations media@mycra.com.au

    www.mycra.com.au www.mycra.com.au/blog

    MyCRA Lawyers 246 Stafford Rd, STAFFORD Qld Ph 07 3124 7133

    MyCRA Lawyers is an Incorporated Legal Practice, focused on credit file consultancy and credit disputes. We mean business when it comes to helping those disadvantaged by credit rating mistakes.

    (1) http://www.veda.com.au/sites/default/files/images/ycai_launch_infographic_final_190913.pdf

    Image: Naypong/www.FreeDigitalPhotos.net

     

  • Widespread education campaign needed to save Australian credit ratings.

    Media Release

    repayment historyWidespread education campaign needed to save Australian credit ratings.

    4 December 2013

    A consumer advocate has welcomed Australian Retail Credit Association (ARCA) plans to educate consumers about new credit laws, but says full and immediate help from other key players within both the finance industry and government is essential to reach the millions of Australians whose credit ratings are currently at risk.

    Credit repair pioneer Graham Doessel, who is now Non-Legal Director of MyCRA Lawyers – a firm focusing on credit reporting law – says the powers that be have failed to ensure consumers were educated about new credit laws which are impacting them now.

    “From December 2012, information about consumer repayment history to licenced creditors – which includes credit card and loan repayments have been recorded – and the details of any repayments made past the due date will show on credit files as of March 2014,” Mr Doessel says.

    He goes on to say, “There has not been enough education to date about this important change, and possibly millions of Australians who have not been diligent with making payments by the due date could be affected.”

    The extent of consumer ignorance on new credit laws has been acknowledged by the Australian Retail Credit Association (ARCA), who announced last week they were developing a website aimed at helping consumers better understand credit reporting.

    ARCA’s own research revealed 59 per cent of people had not heard of the term “credit reporting.” Credit reporting agency Veda Advantage also recently published results of a survey showing that 80 per cent of people have never checked their credit history and 53 per cent were not aware that they could ask for a copy of their credit file. (1)

    ARCA’s chief executive, Damian Paull told Banking Day that ARCA’s new website, which he hopes to launch in the New Year, will explain the changes to the credit reporting system; explain how people can get access to their credit files; go through the issues that contribute to a good or bad credit report; and detail the financial hardship obligations of credit providers. (2)

    Mr Paull said ARCA members would be encouraged to provide links on their websites to the new site.

    Mr Doessel says ARCA’S approach – whilst positive, needs more than ‘encouragement’ – but massive national assistance to appropriately address the magnitude of the problems potentially facing Australian consumers.

    “With over 16.5 million consumer credit files held by Veda Advantage alone, we’re talking millions of Australians who need to be reached to prevent lax repayment habits impacting their future.”

    “The fact of the matter is – many Australians outside finance circles don’t know ARCA, let alone what comprehensive credit reporting is,” he says.

    He recommends both the financial sectors and the appropriate government bodies take up the education campaign.

    “I would like to see plans to incorporate a brief warning statement, plus direction for where consumers can go for further information on many standard Government letters such as Centrelink, Department of Transport and Australian Tax Office correspondence, in addition to warnings on all licenced credit statements,” Mr Doessel says.

    About MyCRA Lawyers
    : MyCRA Lawyers is an Incorporated Legal Practice focused on credit file consultancy and credit disputes. MyCRA Lawyers means business when it comes to helping those disadvantaged by credit rating mistakes.

    /ENDS.

    Please contact:

    Graham Doessel – Non-Legal Director MyCRA Lawyers Ph 3124 7133

    Lisa Brewster – Media Relations 
    media@mycra.com.au

    www.mycra.com.au  www.mycra.com.au/blog

    MyCRA Lawyers 
    246 Stafford Rd, STAFFORD Qld Ph 07 3124 7133


    (1) http://www.veda.com.au/sites/default/files/images/ycai_launch_infographic_final_190913.pdf

    (2) http://www.bankingday.com/nl06_news_selected.php?act=2&selkey=15884


    Image: David Castillo/ www.FreeDigitalPhotos.net

  • How will the changes to the Privacy Act coming in 2014 affect borrowers?

    Privacy Laws March 2014Recently I was asked to participate on a panel of finance and credit experts, answering consumer questions on aspects of credit impacting credit card users. The question, ‘How will the changes to the Privacy Act coming in 2014 affect borrowers?’ is a really important question – but one which many Australians don’t think to ask. Thankfully someone did. Read what our panel of experts has to say about how the changes can impact you and your credit rating.

    By Graham Doessel, Founder and CEO of MyCRA Lawyers.

    This interesting article has been extracted from creditcardoffer.com.au website – a subsidiary of Credit World.

     Ask An Expert: How will the changes to the Privacy Act coming in 2014 affect borrowers?

    Written by Kalianna and posted on November 28, 2013

    Expert Opinion: In our inaugural ask-an-expert question, we asked about a serious change to credit reports that we know will affect a wide range of credit card applicants;

    How will the planned changes to the Privacy Act commencing March 2014 affect someone applying for credit? Will people be labelled as bad credit who were not before? 

    There are some changes coming in March 2014 that will impact everyone in Australia with a credit file – especially those looking to apply for a new credit card or loan in the next few years – so most adults aged 18-55. For a start, lenders will be able to see much more information than they can now when they request your credit file after you apply for a new card or loan.

    Australia is moving towards a ‘positive’ credit reporting environment, where a good history with repayments and signs that you are reducing your overall debt will be rewarded and viewed positively by lenders. At the moment, lenders can see ‘negative’ information on a credit file. This includes:

    • Accounts that have been applied for (but not, for example, credit limits on credit card applications all of the time)
    • Defaults – where a payment is more than 60 days late
    • Default judgments or bankruptcy where a person has been the pursued through the courts in a debt collection action

    The system will be similar to what exists in the United States, and the third credit reporting agency to enter Australia, Experian, may also have an impact. In general Australia’s credit reporting agencies have stated that they believe it could take around 12 months before the same level of data is reported on Australian borrowers as what the US FICO system provides for borrowers there.

    Members of our expert panel agreed that those who want to apply for new credit in 2014 will be most affected by the changes, rather than those who already own their own home etc, though applications for refinancing or adding to your existing debt will not be immune to credit checks.

    If you are wondering whether you might be considered ‘bad credit’ from next year, then pay close attention to the advice given below and start doing your research into ways to improve your credit file and keep your score high enough to get approved for the amount you want when it comes time to borrow. Our experts have highlighted areas to watch, and what lenders will be interested in so you know where to concentrate your efforts.

     Graham Doessel

    Non-Legal Director,  MyCRA Lawyers

    Someone applying for credit after March next year will have more information about them shown to lenders who request a copy of their credit report.

    There will be five new data sets available to lenders,

    1. repayment history information;
    2. the date on which a credit account was opened;
    3. the date on which a credit account was closed;
    4. the type of credit account opened;
    5. and the current limit of each open credit account.

    Quite possibly there will be more people considered to have ‘bad credit’ after March 2014, once new laws are implemented. The most significant credit rating damage could come from repayment history information.

    Australian consumers are currently under the microscope with their repayments. Since December 2012, individuals who are more than 5 days late in repaying licenced credit (eg credit cards and loans) have a late payment notation marked against their name. This information will be available to lenders on the individual’s credit report from March 2014. This is in addition to the current default information which is shown after repayments fall more than 60 days in arrears.

    While many have argued that only a pattern of late payment notations would hinder access to credit, I have maintained that even one or two late payment notations could at least affect the interest rate an individual is offered.

    This change could trip up many Australians and mean people are unnecessarily banned from credit due to simple billing mistakes, lost paperwork and other payment mishaps.

    A history of applying for the ‘wrong’ type of credit could also be detrimental and possibly pull down any credit score calculated on the individual.

     Nick Vamvakas

    Chief Risk Officer, ME Bank

    With the introduction of the privacy act more information will be recorded about a person’s credit history. This includes positive credit behaviours, which were never previously recorded and some negative behaviours that weren’t previously recorded such as late credit card repayments (previously only credit card defaults were recorded). Overall this new, more complete, approach gives credit providers a better picture of a person’s credit history and has significant benefits for people applying for credit. Their credit history will be more accurate and provide a truer and fairer reflection of their ability to manage the credit for which they’ve applied.

     Dominique Bergel-Grant

    Founder, Leapfrog Financial

    Without doubt there are changes around the corner that will significantly impact all those applying for credit after March 2014.  The changes to the Privacy Act will enable prospective lenders to know more about you than you probably even do.  From details about account repayment history, types of accounts and detailed credit information about the account status.

    This is far more detail than what they currently have access to and will ensure nothing unwanted slips through.  A big difference is the repayment history of up to 24 months being provided is a significant increase to the typical 3-6 months most lenders currently require.  So being well behaved with your credit will be even more important than ever otherwise you will find yourself needing to explain any inconsistencies which could lead to a loan application being declined.

     Heidi Armstrong

    CEO, State Custodians

    The changes to Australia’s credit reporting system will have a greater impact on those applying for credit. Not only will credit providers be able to see any repayment defaults, bankruptcies or past credit applications, but they will also have access to the past 24 months of your credit repayment history going back as far as December 2012.

    This can be either a good or bad thing, depending on your financial situation. If you are diligent with your repayments and always pay bills on time, it could help improve your chances of success when applying for credit. However, if you have been late or missed repayments in the past 24 months, lenders will be able to see this and may factor this into their decision whether to approve or decline your credit application. Therefore, it is more important than ever to make an effort to keep your repayment history clean.

     Steve Brown

    Director, Consumer Risk Solutions at Dun and Bradstreet

    The changes to Australia’s credit reporting system will improve the detail and accuracy of the information used to assess applications.

    For those applicants with a history of sound financial management, the additional information will provide a more detailed view of their creditworthiness. The addition of repayment history data will also allow individual’s with a previous credit slip-up to demonstrate they have rectified their credit position by making regular and on-time repayments.

    Equally, with provisions to record payments made five-or-more days late, changes to Australia’s credit reporting system mean that those people who regularly make late repayments will become more visible to credit provider.

    If you would like to know more about upcoming Privacy Law changes, visit our blog www.mycra.com.au/blog.

    Image: Stuart Miles/ www.FreeDigitalPhotos.net

  • Help with credit card applications

    applying for credit cardRecently I was asked to participate on a panel of finance and credit experts, answering consumer questions on aspects of credit impacting credit card users. A common question “How long should I wait before applying for a new credit card?” was asked of our expert panel. If you wondered about this yourself, you should read this article, and have a look at what experts on the panel have to say which could help you and your credit rating.

    By Graham Doessel, Founder and CEO of MyCRA Lawyers.

    The article seen here below in full, is published on credit card comparison website www.creditcardoffers.com – a subsidiary of Credit World.

    Ask An Expert: How long should I wait before applying for a new credit card?

    Written by Kalianna and posted on December 2, 2013

     

    One of the most common questions we get at Credit Card Offers is whether or not it is too soon to apply for a new credit card or other credit product after taking up an offer. It’s a confusing situation for us as borrowers, with some lenders saying three months is long enough to wait, and others advising that two fresh applications within one year is the maximum we should be lodging if we want our credit files to stay in tact, including our expert Dominique Bergel-Grant, whose full answer to the question is below. Dun & Bradstreet’s Steve Brown tends to agree that too many applications will simply raise a red flag for lenders, and Dun & Bradstreet is one of the major credit reporting agencies operating here in Australia, which supplies information on consumers and businesses. The definition of ‘too many’ credit applications each year is open for some debate too, as according to State Custodians CEO Heidi Armstrong, up to four or five applications per year can be acceptable, depending on other factors.

    As another of our experts, Graham Doessel points out, some lenders may even decline your application automatically if you have made too many applications – and that won’t matter whether or not you actually took up offers of credit after those applications. If you find yourself in that situation, you may have an option to speak to lenders and/or credit reporting experts to rectify the situation.  ME Bank’s Nick Vamvakas does mention that when lenders have access to more information, they may give less weight to factors such as the number of previous applications if they can see other good reason to believe you are creditworthy. It’s bound to be harder where you have been rejected by a computer though.

    Doing balance transfers with credit card debt can also provide mixed signals – because lenders will see that you have simply moved debt onto another credit card, but at the same time they should also be able to tell that you are paying off that debt each month more easily with the extra information that will be available. That means that if  you’re using them correctly, balance transfers can be a useful tool for your debt and your credit file, and not damage your ability to borrow.

    The whole situation will be clarified further in 2014, when lenders gain access to a 24-month repayment history on borrowers’ credit files. We will start to see, over the course of the next year or two, what approach lenders take based on the new credit scoring system and the new information available. Until that time though, we can give you these words from those in the industry to take into account before applying for your next credit card or loan. Read each expert’s response and keep the information in mind when considering a new credit card or loan.

     In our second Ask An Expert panel question we have responses from four different experts. Each lays out the key considerations lenders take into account, and different variables that you should be aware of before applying for a new credit card or credit product;

    “How long should customers wait for applying for each new credit card? For example when transferring an existing balance from one card over to another to take advantage of 0% interest offers. What effect does this have on the customer’s credit score?”

     Graham Doessel

    Non-Legal Director,  MyCRA Lawyers

    Customers should definitely take precautions when applying for credit. The volume of credit people apply for and the type of credit can hinder any future credit application.

    In terms of how long customers should wait before applying for each new card – it really depends on each lender. However, we are aware that some Credit Providers will have an automatic decline with individuals who have applied for credit 3 times in the last 6 months, or show 6 credit applications in a 12 month period.

    In terms of credit applications impacting the credit score the general rule is:

    • Customers should only make a credit application they have full intention of pursuing.
    • Be wary of applying for ‘high interest’ or ‘bad credit’ loans –a credit ‘scoring’ method may shave points off your score through this type of credit application.
    • Seek cautious credit limits within your budget. Your credit score may be affected by credit limits which are considered too high.

     Nick Vamvakas

    Chief Risk Officer, ME Bank

    In the old credit reporting regime, which will be replaced in 2014, the number of credit applications was one of the few indicators available to credit providers to judge an applicant’s suitability to receive credit. It was a negative indicator and a larger number of credit applications in a short period could create a negative impression. While the number of credit applications may still be used as a negative indicator in the future, it will carry less weight as other indicators will now be available to credit providers. It is therefore likely to have a smaller negative impact on borrowers’ credit scores.

     Steve Brown

    Director, Consumer Risk Solutions at Dun and Bradstreet

    Each credit provider will have their own credit and risk scoring approach, however applying for multiple credit cards, loans or other finance in a relatively short period of time will show up on your credit report and be a potential red flag for lenders.

    Numerous applications in quick succession can indicate a high level of risk and an irresponsible appetite for credit, especially if you have unpaid debts to begin with.

     Heidi Armstrong

    CEO, State Custodians

    Each time a person applies for credit, it impacts their credit score. Around 4-5 credit applications per year is generally within the range of acceptable behaviour from the perspective of a main-stream lender. Therefore, if a customer is only applying for one or two credit cards per year (based around a 6 or 12 month balance transfer offer) then this is not necessarily seen in a poor light, provided the total number of credit enquiries during the year remain within the acceptable limits. Extreme care would have to be taken to only apply with one credit card provider and not put in multiple applications at the one time.

    A lender can see what different credit applications a customer has made and too many enquiries will create a ‘busy’ credit report and result in a poor credit score. If customers are continually rolling the same amount of credit card debt over to a new card, it means they are not actually paying the debt off and lenders will start to look upon this unfavourably. Continuously transferring credit cards is a short term solution and doesn’t fix the real problem of being in debt. If customers wish to take advantage of interest free offers, they should try to only consolidate once and then make an effort to pay off the debt as soon as possible.

     

    Dominique Bergel-Grant

    Founder, Leapfrog Financial

    As a rule you should not apply for more than two new credit facilities every 12 months.  When lenders see more than this they start to become concerned about your motives, and although it could be due to chasing a low rate it will still be a mark against you.

    Remember some lenders systems have automatic credit scoring, so if you fail due to multiple credit application then your application will simply be declined.  The biggest tip is to get a copy of your credit report and know exactly what the lenders will be finding out about you.  I recommend all my clients apply for a copy of their credit report once a year both to check for any errors, but also to ensure there has been no fraud.

     

    We hope the help offered here by these experts has helped you to know more about not only credit applications, but credit reporting in general. If you would like to know about Australia’s new Privacy Laws and how they might impact you, read our next post.

    FreeDigitalPhotos.net

  • Your home on the line: be vigilant with bills this Christmas.

    Media Release

    repayments ChristmasYour home on the line: be vigilant with bills this Christmas.

    28 November 2013

    Australian consumers need to be extremely careful with their repayments over the Christmas period as paying even ONE DAY late on some accounts could mean their credit rating is weakened, warns a consumer advocate for accurate credit reporting.

    Graham Doessel, Non-Legal Director of MyCRA Lawyers, a national firm which helps clients dispute their credit rating, says regardless of the size of the Christmas credit card bill – delaying payment on licensed credit could prove to be a long term credit disaster and reduce the chances of securing a home loan.

    “The majority of Australian consumers seem unaware that as of December last year if you default on making a licenced credit payment by the due date, it is noted, and from March 2014, this information will show as part of your credit history for two years,” he warns.

    This new data set of repayment history information (RHI) is part of amendments to the Privacy Act 1988 (Cth) and is intended to capture those individuals who are at risk with credit.

    Mr Doessel says it is unclear the weight lenders will give to RHI when assessing credit worthiness.

    “We don’t know precisely how many notations will be too many and mean credit refusal.  We also don’t know if having as little one late payment notation will move the individual to a higher ‘risk’ category with lenders, which will mean they are charged more in interest,” he says.

    March 2014 will see a new Credit Reporting Code of Conduct come into force, which will include a probable grace period of 5 days for late payments, but until the time frame is set – there is no room for mistakes.

    5 Tips For Saving Credit File Over Christmas

    1. Watch out for identity theft.
    Be aware fraudsters are out in full force at Christmas. Don’t be lax with personal information, and take care online to minimise the risk to your credit rating from misuse by identity thieves.

    2. Stay organised.
    With the busy lead up to Christmas, repayment of your accounts should still remain a priority. Develop a system so you don’t forget – or you will pay the price later. Try to pay at least a couple of days before the due date to allow for any systemic delays with banks or BPay.

    3. Pre-pay your bills before you go away.
    Don’t get caught out with a bill sitting at home unpaid while you’re away – pre-empt any bills which may come up during that time period.

    4. Spend within your budget.
    Whilst using credit at Christmas fosters the ‘pay later’ mentality – remember that you will pay at some point for what you spend now -so consider what you can really afford.

    5. Police your Credit Provider.
    Credit Providers can also be affected by Christmas. The volume of transactions may increase while staff decrease, putting pressure on systems.Check statements – make sure they are correct, and also keep abreast of which bills are due and when. If you notice you haven’t received a bill and you believe it’s due, you should chase it up.

    Christmas is also a good time for people to check their credit rating, to ensure the accuracy of their information.  They can request a copy of their credit file at no charge, from one or more of the credit reporting agencies and a credit report will be sent within 10 working days. Contact MyCRA Lawyers on 1300 667 218.

    About MyCRA Lawyers: MyCRA Lawyers is an Incorporated Legal Practice focused on credit file consultancy and credit disputes. MyCRA Lawyers means business when it comes to helping those disadvantaged by credit rating mistakes.

    /ENDS.

    Please contact:

    Graham Doessel – Non-Legal Director MyCRA Lawyers Ph 3124 7133

    Lisa Brewster – Media Relations  media@mycra.com.au

    www.mycra.com.au  www.mycra.com.au/blog

    MyCRA Lawyers 246 Stafford Rd, STAFFORD Qld Ph 07 3124 7133

    Links:
    http://www.oaic.gov.au/privacy/privacy-resources/privacy-fact-sheets/credit-and-finance/privacy-fact-sheet-16-credit-reporting-repayment-history-information
    http://www.austlii.edu.au/au/legis/cth/num_act/pappa2012466/sch2.html

    Image: “repayments Christmas” – Naypong/www.FreeDigitalPhotos.net

  • Online shoppers preyed on by fraudsters this Christmas

    Media Release

    christmas shopping onlineOnline shoppers preyed on by fraudsters this Christmas.

    26 November 2013

    More Australians will shop on the internet this Christmas, but a consumer advocate warns the increase in online trading could bring out more fraudsters looking to prey on time-poor and budget conscious consumers with schemes to not only take money, but personal information for purposes of identity theft.

    Graham Doessel, Non-Legal Director of MyCRA Lawyers, a firm which helps clients dispute their credit rating, says any unfamiliar retailer should be treated with caution, particularly those seeking personal information.

    “Consumers should be weary of those retailers seeking more personal information than would normally be necessary for a standard transaction, as we know that personal information can be stored and used to commit identity theft against unsuspecting consumers,” Mr Doessel says.

    “If fraudsters are able to get enough personal information they can request replacement copies of identification in your name and gain hold of your credit rating, so it may be your personal details that the crooks are really after.”

    He warns that unlike cases of bank fraud, where consumers may be reimbursed for stolen funds, an identity fraud case can be much more complicated and harder to recover from.

    “An identity theft victim may not always know the exact circumstances leading to debts in their name. In some cases they don’t even know they’ve been a victim until they apply for credit. There can be defaults and Judgments against their name which see them locked them out of credit for 5 years,” he says.

    According to the ACCC’s annual report on scam activity, online shopping scams have increased by 65 per cent since 2011. The ACCC cites the increase in online activity as the reason for the rise in scams.

    The Government’s Stay Smart Online website provides some online transaction safety advice:

    • Be wary if the website looks suspicious or unprofessional or makes unrealistic promises. Bargains which look too good to be true often are.
    • Only pay via a secure web page-one that has a valid digital certificate.
    • Use a secure payment method such as PayPal, BPay, or your credit card. Avoid money transfers and direct debit, as these can be open to abuse. Never send your bank or credit card details via email.
    • Always print and keep a copy of the transaction. Keep records of any emails to and from the seller.
    • Always conduct transactions within the auction website. Avoid private contact or payment directly with buyers or sellers-scammers will often use this ploy to ‘offer a better deal.

    Mr Doessel says if people worry they may have been caught out by identity theft this Christmas, they should act quickly to prevent credit file repercussions.

    “They should contact Police immediately, as well as their bank. They should also order a copy of their credit report – which would indicate if their credit file had been misused,” he says.

    In some cases victims may need the services of a credit reporting lawyer following identity theft to help with recovering their good name.

    About MyCRA Lawyers
    : MyCRA Lawyers is an Incorporated Legal Practice focused on credit file consultancy and credit disputes. MyCRA Lawyers means business when it comes to helping those disadvantaged by credit rating mistakes.

    /ENDS.

    Please contact:

    Graham Doessel – Non-Legal Director MyCRA Lawyers Ph 3124 7133

    Lisa Brewster – Media Relations 
    media@mycra.com.au

    Ph 07 3124 7133 
    www.mycra.com.au  www.mycra.com.au/blog

    MyCRA Lawyers 
    246 Stafford Rd, STAFFORD Qld


    http://www.accc.gov.au/publications/targeting-scams-report-on-scam-activity/targeting-scams-report-of-the-accc-on-scam-activity-2012
    http://www.staysmartonline.gov.au/home_users/protect_yourself2/smart_online_shopping

    Image: sixninepixels/www.FreeDigitalPhotos.net

  • 7 reasons why an up to date Will is important

    Life Back On TrackHaving an up to date and accurate Will is one of the most important things you can do in your life – for when your life ends.  Young or old, rich or poor – every family deserves a Will for their loved ones. Read below to discover 7 reasons why an up to date Will is important. Likewise, having an accurate credit file can be one of the most important factors in ensuring you are provided credit by the lender of your choice. Find out how both of these are important if you want to get your life back on track.

    By Graham Doessel, Non-Legal Director of MyCRA Lawyers.

    Credit rating inconsistencies and black marks can mean you’re locked out of credit for between 5 and 7 years – unable to get even a mobile phone plan let alone a house, car or business.  Anyone who’s been there will know it can be a real mess to uncover the intricacies of those credit rating mistakes, present them correctly and fight for their removal and often you don’t find out about them until you really need credit.  It can be stressful, and frustrating to say the least.

    The help of professional credit reporting lawyers can be invaluable to getting your credit file back on track and allowing you the freedom to move forward with life again.

    But did you know…

    There is another really important area of your life which can also end up in a real mess at the worst possible time. That’s your Estate. Unlike your credit file – where you are often at the mercy of the competence (or incompetence) of your Credit Provider – your Estate is in your power and you are responsible for it.

     7 Reasons why an up to date Will is important.

    1. If you pass away and don’t have a Will, your Estate is classified as Intestate. The Courts in your State will decide how your Estate is dispersed. If you have a Will, you get to make the decisions about who gets what. The last thing you would want is for there to be family conflict because you did not make your intentions clear.

    2. If you don’t make a Will, it can take months for the State to appoint an Administrator to your case. Your family, particularly your Dependants, could be severely disadvantaged by this and even possibly have to go into debt for your funeral and other expenses until the Estate is dispersed.

    3. If you don’t have a Will, the Court will appoint a Guardian for your children. This Guardian may not be the person you wish to look after your children.

    4. If you don’t have a Will, the State may not divide your Estate in a way you would consider fair. Step-children, partners and other loved ones may not be recognised by the Courts and receive nothing, and likewise, ex-spouses or estranged family members could receive more than you would have liked them to.

    5. Even without home or business ownership, you probably have assets you don’t know about. For instance, most people don’t realise that their normal superannuation fund contains several hundred thousand dollars in superannuation life insurance.

    6. Even if you have few assets, you may have debts. If there are items within your Estate which are valuable and you don’t have a Will – they may be seized to recover debts – even if they have sentimental value to loved ones.

    7. A Will needs to be reviewed as your life changes and as the Law changes. If you get married, or divorced an existing Will becomes invalid. Changes will also need to be considered with any major life event – including when you have children, buy property or have long term health issues.  In addition, there have been many changes to Superannuation Law, and Taxation Law which may impact a current Will. Changes may need to be made to avoid your Estate being hit with substantial death taxes.

    MyCRA Lawyers offers Will Preparation Services – and we encourage all of our credit repair customers to consider this important aspect of their lives.

    Image1: Grant Cochrane/ www.FreeDigitalPhotos.net

    Image2: photostock/www.FreeDigitalPhotos.net

  • Harvest Your Future Business…In The Busy Times

    harvest future businessAre you writing a lot more business than you used to? You’re not alone. Being flat out has its obvious advantages – number one being you don’t have to worry about where your next deal’s coming from. But while business is good, it’s easy to forget that times have recently been tough.
     
    There are some important habits you can form now while business is flowing well, that will separate you from the pack, and ensure that you always reap the rewards -whatever the market conditions are.
     
    By Graham Doessel, Non-Legal Director MyCRA Lawyers.
    In Australian Broker yesterday, it was reported that brokers are seeing a big boost in their market share – up to on average 46% of all home loans in the three months to the end of September.This compares to about 40 per cent 18 months ago and a low of 38 per cent during the global financial crisis.
     
    Great news – but brokers can do some really important things to make sure this trend is not temporary.While you have more clients on your books, build a plan to keep in touch with them NOW – yes, now, during the busy times. You might as well start when you have plenty of clients.
     
    But let’s talk about content. What do we keep in touch about? 
     
    In my experience as a broker, I found there are four main areas of interest to your clients:
     
    1. Themselves. 
     
    How much do you know about your client? Keep in touch on their birthday; when their house anniversary comes around; when you have a new product or service which might interest them; or any old time you’re thinking of them. Personal correspondence is always endearing.
     
    2. Their footprint in the market. 
     
    Most clients would be interested in what the housing market is doing in their area, and how they are faring in comparison to others in their area. Likewise, information on their business and investment markets will also be well received.
     
    3. Opportunities they can take to be better. 
     
    New products or services which will enhance your client’s lives, or cut the length of their mortgage down would always be of interest. Whilst understandably many brokers can’t give financial advice to their clients, they can give the benefit of their experience and their knowledge to tell their clients something they didn’t know.
     
    Do you forsee interest rates as having a major positive impact on most of your existing clients? Should your bad credit clients look at getting into the market sooner rather than later? Is there someone you can put your clients in touch with who can enhance their lives?
     
    4. How you’ve helped them. 
     
    When your client has saved thousands because you have helped them find a professional to repair their credit rating before you’ve fitted them into a loan, tell them. When you helped them find a loan that was right for them that ended up being the best long-term choice, tell them. If they’ve saved thousands over the years because you found them a more competitive interest rate, tell them.
     
    Actually pointing out what you are doing or what you’ve done may seem obvious, but it may not be so for many of your clients. Showing them where they are saving money, where they could go wrong, and how your extra effort and experience is going to benefit them will mean they feel confident about the decisions they’ve made, and more willing to make another one under your guidance next time.
     
    So keep in touch now, and create those habits that will weather any storm.
     
     
    We would like to extend our thanks to the many brokers who have allowed us to help them create business in their future, by looking after their clientele with credit rating issues and inconsistencies. We are so happy to hear many have gone back to their brokers to be fitted into a better product, and saved thousands. The loyalty amongst your clients is unmistakable – and that’s reaping real rewards.
     
    Call MyCRA Lawyers today on 1300 667 218 and find out how credit repair will work for your clients. Also ask about our generous broker referral system.
    Image: zirconicusso/www.FreeDigitalPhotos.net
  • Law Firm lends its muscle to credit rating wars.

    Media Release: National

    credit rating warsLaw Firm lends its muscle to credit rating wars.

    19 November 2013

    Thousands of consumers are being locked out of credit because their Credit Provider has blacklisted them unfairly, and a new national law firm is stepping up and taking positive action to fight for them.

    MyCRA Lawyers’ Graham Doessel – a pioneer in credit repair who is Non-Legal Director of this breakthrough legal firm focused on credit file consultancy and credit disputes – says the practice means business when it comes to helping those disadvantaged by credit rating mistakes.

    “People all over the country are experiencing this debilitating issue and refused finance for five years. If a bad credit listing such as a default has been applied to the consumer’s credit file and it shouldn’t be there – it’s important that someone stands up and advocates for them,” Mr Doessel says.

    It doesn’t have to be a big amount which the Credit Provider claims is owed to create a default, nor does it need to be a serial offence.

    “Some Australians are snowed under with credit and genuinely robbing Peter to pay Paul; and some have no regard for making payments on time. These people can owe thousands to their Credit Providers and should be weeded out by the credit reporting system.”

    “But there are many more ordinary people who are tarnished with the same brush due to one-time oversights, Credit Provider errors, and unsettled disputes. Even accounts of $100 can see them locked out of credit,” he says.

    Bad credit notations are listed with credit reporting agencies such as Veda Advantage, who hold the credit files of 16.5 million Australians.

    But despite credit file accuracy resting with each individual, a recent survey by Veda revealed 80% of Australians have never checked their credit file.[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][i]

    “This lack of awareness can foster a culture of complacency if those that are supposed to be taking care with credit notations effectively have no watchdog to ensure correct and fair procedure is followed,” he argues.

    He goes on to say, “often if the notation is there in error it’s not until the consumer applies for credit and is knocked back that they even begin to start to unravel the mess on their credit rating.”

    Whilst there are free channels for disputing credit listings, Mr Doessel says in many cases consumers have neither the time nor skill to build or argue an effective case.

    “New changes are coming through for credit reporting which could increase the number of Australians with bad credit. We forsee a great need for good advocates going forward, and we believe the best way to do that is by being part of the legal process,” Mr Doessel says.

    His passion for helping consumers is a match for MyCRA Law’s Legal Practitioner Director and Principal Solicitor MaryAnn Armstrong.

    She was once told that good people do not make good lawyers, and Ms Armstrong is determined to prove them wrong.

    Armstrong and Doessel have built a team of like-minded people from Solicitors through to Receptionists who are all focused on helping consumers.

    Ms Armstrong says, “Lawyers have a notorious reputation for helping themselves first and the client second, but I went into law with the viewpoint that everyone needs and deserves help in some way – and if we can provide that – even if it’s just furthering awareness of these issues, that’s what I will do.”

    She warns consumers experiencing credit issues to be wary of shonks out there who are offering to repair bad credit and providing legal advice or performing a legal service without a practising certificate.

    “Credit repair is not a formally regulated industry and while there are some good companies out there, there are also plenty of cowboys preying on consumers desperate to get finance and delivering very little in terms of quality or results,” she says.

    “In some instances if people can’t afford good credit repair, they may get better results doing the leg work themselves if they have the time, and accessing the free channels for dispute, rather than paying good money to a company which seems cheap, but in many cases has minimal legal training and therefore little recourse for unethical behaviour, and could end up costing them dearly down the track,” Ms Armstrong says.

    You can check if a credit repair firm is an Incorporated Legal Practice with the relevant Law Society (there’s one in each State).

    MyCRA Lawyers are offering a free credit check to readers who have never checked their credit rating. For details call MyCRA Lawyers tollfree on 1300 667 218.

    For existing credit issues, an in-depth Credit File Analysis and credit file consultation can also be obtained.

    /ENDS

    For interviews, please contact:

    Graham Doessel – Non- Legal Director MyCRA Law Ph 3124 7133

    MaryAnn Armstrong – Legal Practitioner Director, Principal Solicitor MyCRA Law Ph 3124 7133

    For general media enquiries, please contact:

    Lisa Brewster – Media Relations media@mycra.com.au

    MyCRA Lawyers 246 Stafford Rd, STAFFORD Qld

    Office Ph 07 3124 7133 www.mycra.com.au www.mycra.com.au/blog

    MyCRA Lawyers…permanently removing defaults, Writs and Judgments from credit files.

    [/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

  • Refinancing is on the up and up – how brokers can capitalise on this trend

    BrokerIt seems there is a good opportunity in the current market for brokers to refinance their existing clients and also to capture other home owners looking to refinance. We look at the recent statistics on the refinance market, and discuss the three things brokers can do right now, to make the most of this refinance trend.

    By Graham Doessel, Non-Legal Director MyCRA Lawyers.

    Lower interest rates seem to have contributed to a growing number of refinanced loans in the current market – and this could continue in the future following the abolition of exit fees.

    Official figures from the Australian Bureau of Statistics (ABS) show September’s Housing Finance Figures have risen for refinanced loans for the ninth consecutive time since January this year:

    The number of refinancing commitments for owner occupied housing (trend) rose 1.1% in September 2013, following a rise of 1.5% in August 2013.

    This continuing shift in activity indicates that more borrowers are looking outside of the major banks for better deals in their home loan – and this is good news for brokers.

    So here are three things brokers can do right now to put themselves in the best position to capitalise on this trend…

    1.       Build quality relationships with existing clients.

    The simplest thing brokers can do to take advantage of the refinance trend is to foster the relationship with their existing client database.

    A broker who has kept in touch with their client in a natural way is the person that client will seek out when they have questions about their suitability to refinance their loan.

    Discussing market trends and even informing them of different loan products during this process also helps to inspire decision making in this area and allows the client to be aware that shopping around for a better loan doesn’t necessarily mean changing brokers.

     2.       Cultivate an online presence in the marketplace.

     In the digital world – convenience has proven to be the key to capturing new clients. Some borrowers may prefer to manage their affairs online, and that means it could be advantageous to have an online presence in order to capture this borrower.

    For instance, if borrowers are looking to step away from a major bank, they may do research online looking for a better deal – or they could look to complete the entire transaction in the virtual world.

    Your marketing in this area could be really critical to your future and really move your brokerage in the right direction. Niche market brokers are particularly successful in this area, regardless of business size.

     3.       Credit file knowledge and education.

    People in existing home loans make credit mistakes too. In fact, many times they don’t know about bad credit until they apply for the new home loan. But if their credit check reveals bad credit – they may have to stick out the existing loan until the listing drops off.

    But if the client was about to save tens of thousands of dollars in the new loan – the best thing we can do for them is get an assessment of their credit file and then understand whether the credit listing on their credit file is potentially disputable.

    Considering that a recent survey by Veda shows 80% of people have never checked their credit file, it is no wonder that mistakes can go along unnoticed until people apply for credit.

    MyCRA Lawyers can help clients who are facing identity theft; some are caught in issues over separation from their spouse; some have been disputing the bill which went to default stage and many people are just victims of the fallout from inadequate billing procedures – wrong names, wrong addresses, human and computer errors.

    Listings such as defaults, Writs, Judgments and clearouts are not removed by creditors unless the credit file holder can provide adequate reason and lots of evidence as to why the listing should not be there.

    That’s where we come in – to advocate the credit file dispute on their behalf.

    So if you want to help your clients repair their bad credit and possibly save a deal or two, then you want to discuss this with us at MyCRA Lawyers today.

    In matters of credit file dispute – we provide your clients with the added credibility and muscle of a law firm, without the typical lawyer’s price tag attached.

    Call MyCRA Lawyers today on 1300 667 218 and find out how credit repair will work for your clients. Also ask about our generous broker referral system.

    Image: stockimages/ www.FreeDigitalPhotos.net



     

  • Is your preferred credit repairer a lawyer? If not, here’s why they should be.

    credit lawMyCRA Lawyers has been established. Here at MyCRA Lawyers we feel so passionately that this change is the BEST WAY FORWARD for credit repair. Why? Because individuals need strong advocates when disputing their credit reporting issues, but those advocates need to be held accountable. In the absence of any formal regulation of the credit repair industry, the Director of MyCRA has made the significant decision to incorporate a Law firm operating under the overarching framework of an Incorporated Legal Practice, under the Legal Profession Act 2007. The fact is, credit repair is really necessary –but it is not formally regulated or recognised – and sometimes that can hinder the dispute process. In this post, I outline why one of the pioneer companies in credit repair have taken the industry knowledge and experience and “raised the bar” – and created MyCRA Lawyers, and the benefits for you.

    By Graham Doessel, Non-Legal Director of MyCRA Lawyers.

    There are so many reports of shonks and cowboys operating in credit repair. The stories out there in the press can horrify, and ultimately they can hurt the industry.  But what those criticisms shouldn’t be doing is overshadowing the importance of consumer advocates as players in credit reporting. And make no mistake, consumers need advocates in the credit reporting process as the system currently stands, and in my opinion even more so coming into comprehensive credit reporting with further changes in March next year.

    The benefits of your credit repairer being a lawyer

    I discuss the added benefits a lawyer can bring to credit repair as guest blogger for The Adviser magazine – a publication for mortgage and finance brokers. You can read the full post, titled ‘Why your preferred credit repairer needs to be a lawyer on The Adviser website.

    Below is an excerpt from this post:

    Apart from offering a framework for regulation, it also offers significant benefits for credit repair:

    •    A lawyer can act in court processes including the removal of Judgment and Writ services, a non-lawyer cannot act in these proceedings;
    •    A lawyer can identify legal issues and give your client advice on these;
    •    A lawyer can prepare binding agreements, conduct formal negotiations and then follow through with enforcement where necessary;
    •    A lawyer can make formal recommendations to Credit Providers making reference to the law, and making representations on the client’s behalf.

    Those credit repairers currently performing the above tasks without a practising certificate may be treading dangerous ground.

    •    A submission from a lawyer to a Credit Provider will be taken seriously. If requests are ignored real consequences can be deployed.

    You can check if a credit repair firm is an Incorporated Legal Practice with the relevant Law Society (there’s one in each State).

    Why we’ll continue to advocate for accurate credit reporting

    We mean business when it comes to helping those disadvantaged by credit rating mistakes.

    People all over the country are suffering at the hands of credit reporting mistakes, errors and ommissions. The result is five years of bad credit. Five years being locked out of finance – unable to get a home loan, or even a mobile phone plan.

    It doesn’t have to be a big amount which the Credit Provider claims is owed to create that default, nor does it need to be a serial offence.

    There are many more ordinary Australians who are being punished with that credit death-sentence due to one-time oversights; Credit Provider errors; and unsettled disputes. Even accounts of $100 can see them locked out of credit.

    A recent survey by credit reporting agency Veda Advantage revealed 80% of Australians have never checked their credit file. We have certainly found this survey to be a pretty accurate reflection of credit file awareness. Most people are simply not checking whether their credit file is accurate or fair and if it contains mistakes, they don’t even know about it until they apply for credit and are refused.

    Myself and Legal Practitioner Director MaryAnn Armstrong – Principal Solicitor see it as being vitally important to continue to promote credit reporting awareness in the community, and continue to act as that voice of advocacy in matters of credit reporting as they affect consumers. And in the process, we will also be using the arm of the law to affect change on a case by case basis in areas of credit reporting inconsistency.

    How we can help you

    MyCRA Lawyers are offering a free credit check to readers who have never checked their credit rating. Visit http://freecreditrating.com.au/.

    If you are currently experiencing credit issues, a more in-depth Credit File Analysis can also be obtained – call MyCRA Lawyers on 1300 667 218 for more details. If you need our credit dispute services, MyCRA Lawyers’s pricing model comes at a fraction of the cost of many other legal services.

    Image: Salvatore Vuono/ www.FreeDigitalPhotos.net

  • Not all credit repair law firms are created equal.

    Media Release

    20131021-MyCRA-Lawyers-Logo-medNot all credit repair law firms are created equal.

    6 November 2013

    One of the country’s top credit repairers has stepped up to fill a gap in the credit repair industry with the establishment of a law firm.

    Non-legal Director and well known consumer advocate for credit reporting, Graham Doessel says the establishment of MyCRA Lawyers has been motivated by an identified need to do more for consumers.

    “Credit advocates play an essential part in credit reporting, but the only way to truly cover all bases for consumers is to be part of the legal process,” Mr Doessel says.

    He says that in reality, when disputing a client’s credit listing, credit repairers can be met with varying responses and lengthy delays, and are not always taken seriously.

    “We believe that a law firm can provide strength in dealing with a Credit Provider,” he says.

    “Being a law firm allows us to go to the next level on behalf of our clients and bring real quality to our work – without restriction.”

    The credit repair industry has grown in popularity in Australia with tight lending conditions post-GFC.

    At last count 34 firms claim to be affiliated with credit repair or to repair bad credit.

    With that popularity has come criticism from bodies such as Ombudsman Services, other legal centres and even ASIC about questionable practices within the industry. Many have called for the formal regulation of the credit repair industry.

    Mr Doessel agrees more credit repairers should be held accountable, and that Regulation needs to follow.

    “MyCRA Lawyers believe it’s time to stand above the morass, be a leading firm and ensure that it acts to the highest standard.”

    He believes being a law firm with the duties and obligations this brings, will achieve this.

    Legal Practitioner Director and Principal Solicitor, MaryAnn Armstrong (JD. MEd. BEd ) says MyCRA Lawyers are one of the few firms who can legally offer Judgment removal services legally and professionally within the credit repair industry.

    “Preparing and submitting Court documents, preparing Affidavits – these are all actions which are legally required to be performed by a practising legal firm – and I would argue that any credit repair firm which is claiming to handle any Court matters such as Judgments and Writs should hold a practitioner’s certificate,” Ms Armstrong says.

    She also argues that credit repair is a grey area when it comes to the law –and those in the credit repair industry who are giving the impression of performing a legal service, could be doing so illegally.

    “The law states that any firm which acts on behalf of a consumer in legal matters is deemed to be performing a legal service, and must hold a practising certificate.”

    “Throwing around phrases such as ‘cheaper than a lawyer,’ ‘check if your debt is legal’ or ‘we provide legal removal services’ could be dangerous,” Ms Armstrong says.

    Whether or not Australia’s credit repairers would be required to cease operation in the future could come down to the perception of whether or not these firms were deemed to be crossing the line into a legal service.

    “It could come to light that many credit repair firms are currently operating as well-intentioned law breakers,” she says.

    Mr Doessel says both he and Ms Armstrong are keen to continue to speak out for consumers in matters of credit reporting accuracy.

    “With Australia’s new credit laws coming to fruition in March 2014, it will be incredibly important to be a voice for consumers in the credit reporting arena,” Mr Doessel says.

    He says MyCRA Law’s pricing model remains at a fraction of the cost of many other legal services, but it is not cheap.

    “Our clients are those people who are experiencing credit rating errors, omissions and inconsistencies, which are holding them back from obtaining major credit. We want our services to remain accessible, but we despise the predatory tactics from credit repair firms who target people who are down on their luck – so cheap and nasty is not for us,” he says.

    /ENDS.

    For interviews, please contact:

    Graham Doessel – Non- Legal Director MyCRA Law Ph 3124 7133

    MaryAnn Armstrong – Legal Practitioner and Director, Principal Solicitor MyCRA Law Ph 3124 7133

    For general media enquiries, please contact:

    Lisa Brewster – Media Relations media@mycra.com.au

    MyCRA Lawyers 246 Stafford Rd, STAFFORD Qld

    Office Ph 07 3124 7133 www.mycra.com.au www.mycra.com.au/blog

    MyCRA Lawyers…permanently removing defaults, Writs and Judgments from credit files.