MyCRA Specialist Credit Repair Lawyers

Tag: credit rating repair

  • New Credit Rating Repair Industry Body CRIAA positive step for Brokers and consumers

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    UPDATE: The CRIAA has been shut down by Founder Graham Doessel, due to non-compliance of unlicensed credit repair agencies with their own code of conduct.  Mr Doessel realised that if these unlicensed credit repair agencies could not follow their own code of conduct, he as the founder of the CRIAA had no alternative but to shut it down to protect the community.

    “I’m deeply disappointed at having to take such decisive action, but as the CEO of Australia’s only true Specialist Credit Repair Law firm, I have no choice but to distance myself from possible rogue operators that refuse to take the CRIAA Code of Conduct, and associated laws seriously.” Mr Doessel said.

    The CRIAA was closed in 2014.

    It is exciting to see where the credit rating repair industry is heading and I am proud to be a part of the formulation of a new industry body which will improve credit rating repair across the board for Australasia. Australian Broker magazine published an article today on this new industry body the Credit Repair Industry Association of Australasia (CRIAA) of which I am an executive member. We held our first meetings yesterday, chaired by Finance Brokers Association of Australia (FBAA) President Peter White, and it was a great success.

    The Australian Broker story was titled The CRIAA to make tough times for dodgy operators by Adam Smith. Here’s the story in its entirety:

    CRIAA to make tough times for dodgy operators

    Self-regulation of the credit repair industry could involve brokers, and ultimately benefit their clients.

    The burgeoning Credit Repair Industry Association of Australasia has held its first meetings, and executive member Graham Doessel, founder of credit repair agency MyCRA, said the formation of the industry body should help put brokers at ease.

    Doessel said the CRIAA would look to institute a code of conduct and minimum qualifications for the credit repair industry, and that introducing these standards would give brokers peace of mind about working with credit repair agencies.

    “Mortgage brokers referring to a CRIAA member can have more confidence that the work is done correctly, and therefore it protects their reputation and the money of their clients,” Doessel said.

    Doessel said the agency had sought help from ASIC and the FBAA in drafting its code of conduct and standards, and had received strong interest from credit reporting agencies. He commented that brokers may even be invited to become members of the association.

    “We’re trying to set it up to be the genuine representative body of the industry and all its stakeholders, so we’re not going to be exclusive. We’ll be looking at inviting mortgage brokers who refer clients to credit repair agencies. They’re directly affected and I think their inclusion is a good idea,” he said.

    Doessel conceded that the credit repair industry had seen disreputable operators, and said the formation of an industry body could stem the tide of unethical businesses by introducing an industry standard.

    “Any good credit repair firm works within the legislation and makes sure the creditor works within the legislation. The CRIAA is hoping we will ensure that all members have minimum qualifications and workflow standards,” he said.

    Ultimately, Doessel said he hoped the formation of the CRIAA helped to raise the reputation of credit repair agencies.

    “We’re looking to make it harder for less reputable businesses to operate effectively,” he said.

    About the Credit Repair Industry Association of Australasia (CRIAA)

    The Credit Repair Industry Association of Australasia (CRIAA) has been established as the result of an identified need to increase transparency and professionalism across the credit repair industry as a whole.

    The key aim of the CRIAA is to provide a strong and consistent foundation for credit repair clients in an industry that has been largely unregulated and lacking formal standards.

    The CRIAA is in the process of establishing a ‘quality service’ framework for consumers, enhanced by best practice operational standards. This ensures members conduct themselves with high standards and ethics, based on the Association’s code of conduct.

    The CRIAA aims to deliver some significant benefits to consumers which have not been available before from the credit rating repair industry.

    Consumers should be able to confidently select an ethical and reputable credit rating repair company or organisation to look after their personal affairs from the CRIAA member companies.

    A code of ethics is vital for the credit rating repair industry. The credit rating repairer is privy to a large volume of personal information from consumers. A code of ethics upheld by CRIAA members will increase the likelihood high standards of privacy are upheld, minimising the instances of fraud and breaches of privacy.

    The CRIAA ‘quality service’ blue-print, will mean consumers can expect a higher level of service from those CRIAA members. Input on service standards will be provided by key CRIAA members from both inside and outside the credit rating repair industry.

    The CRIAA seeks to have an influence on decisions of credit reporting law moving forward – whether directly or indirectly. The aim is to increase the legislative voice for those who are ultimately responsible for ensuring credit reporting accuracy. This voice belongs to consumers and the credit rating repairers who act on their behalf.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    Image: cooldesign/ FreeDigitalPhotos.net

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  • Graham the ‘Credit Corrector’ placed No.24 in Top 50 – Start-Up Smart Awards 2012

    Entrepreneur Graham Doessel is delighted to announce placement at number 24 in the Australian Start-Up Smart Awards 2012 for his credit rating repair company, MyCRA Credit Rating Repairs.

    Graham was once Australia’s most successful non-conforming broker. Now he’s a full-time ‘credit corrector’ and consumer advocate challenging creditors to improve accuracy in credit reporting – one listing at a time.

    An excerpt from the Start-Up Smart Awards website explains the beginnings of MyCRA Credit Rating Repairs:

    “At the busiest time in his career, Graham Doessel was diagnosed with cancer. Up to his ears in work, he was forced to step back from it all in order to make a full recovery.

    While Doessel was receiving treatment, he witnessed the negative impact of the global financial crisis on credit applicants. In the wake of it all, Doessel decided to do something.

    He developed My CRA for the sole purpose of giving customers the cleanest credit file possible.

    The idea behind the service is to give customers the best chance of getting approval, secure a lower interest rate or reduce the upfront fees that can be associated with obtaining credit.

    Doessel’s life experience, as both a broker and as a consumer at the wrong end of consumer credit reporting, drove him to create MyCRA Credit Rating Repairs from the ground up.

    After extensive study of Australian credit reporting legislation, he was able to come up with a framework to correct credit rating errors.

    It was now possible to work on behalf of a client and actually repair their credit rating, instructing creditors to remove negative listings where they were listed incorrectly or unfairly.

    That’s how MyCRA Credit Rating Repairs was born.

    According to Doessel, the most challenging part of starting up was getting leads and contacts, but this forced him to be creative and resourceful, particularly on a tiny budget.

    “There is a massive demand for what we do at MyCRA. The barrier to entry is very high but MyCRA overcame all of those challenges on limited to no budget,” he says.

    Doessel says the best part of starting his own business is “doing something that can make a tremendous difference to the lives of so many people, and getting paid to do it”.

    He is now an active executive member of the Credit Repair Industry of Australasia and has interests in a direct debit service firm,” the website reports.

    The recognition from the Start-Up Smart Awards has been significant, with Start-Up Smart also placing MyCRA Credit Rating Repairs amongst the Top Ten new trends for 2012 in the finance category.

    “As the banks toughen their lending criteria, the finance industry is witnessing the emergence of a new type of business – one that aims to make it easier for consumers to obtain credit and finance.

    My CRA, which appears at number 24, was developed for the sole purpose of giving customers the cleanest credit file possible.

    The idea behind the service is to give customers the best chance of getting approval, secure a lower interest rate or reduce the upfront fees that can be associated with obtaining credit,” Michelle Hammond reports in the article 10 trends from the 2012 StartupSmart Top 50.

    The MyCRA Credit Rating Repair mission is to empower people through negotiating the removal of listings, thereby restoring integrity allowing their clients and their families to regain control over their future.

    The reason consumers very often need help when removing listings is two-fold. Firstly, their often limited knowledge of credit reporting legislation (and lack of time to get to know it) leaves them unsure of how to apply the letter of the law in their own circumstances.

    Secondly, negotiating with creditors can be tricky. Clients have to know who to talk to and the way to talk to them. Sometimes people can do more harm than good when trying to fix their own credit rating.

    MyCRA looks after clients who are facing identity theft or Identity Fraud; those with default listings incurred during separation from their spouse or other partners; some have been disputing the bill which went to default stage and many people are just victims of the fallout from inadequate billing procedures – wrong names, wrong addresses, human and computer errors.

    Under current credit reporting legislation, consumers are entitled to obtain a free copy of their credit report from the credit reporting agencies once a year.

    But if people find inconsistencies on their credit report, they can run into difficulty.

    Listings are not removed by creditors unless the credit file holder can provide adequate reason and lots of evidence as to why the listing should not be there.

    Credit rating repair requires knowledge of the legislation, lots of evidence and perseverance. But for those people whose financial freedom is hindered because their credit file contains errors, it is a point worth fighting for.

    MyCRA was founded as a means of championing for the underdog in these situations. The company believe everyone should have the right to redress for mistakes in the credit reporting industry.

    For the future, MyCRA is hoping to increase their level of success by improving the frequency of removal and closing the gap on their current default removal rate.  My CRA has a previous track record of up to 91.7% of cases having a default removed.

    The team hope to accomplish this through further increasing skill level and team numbers, building even better relationships with creditors, and continuing to educate consumers on credit reporting.

    With CEO Graham Doessel’s heavy involvement with the Credit Repair Industry Association of Australasia (CRIAA) as an executive member, MyCRA has a strong policy of maintaining consumer advocacy and industry standards.

    MyCRA is proud to be a part of building a set of regulations for the credit repair industry through the CRIAA. They see the introduction of the CRIAA as a catalyst for enforcing change and bringing about a set of standards which will revolutionise the credit repair industry in Australia and New Zealand.

    MyCRA is also proud to be a Premium Corporate Partner with the Finance Brokers’ Association of Australia (FBAA).

     

  • How to help more clients… A former award winning broker shows why the millions of Aussies with bad credit are not lost

    Those brokers who are just in it for the money are few and far between in this market.  Those that have hung around despite all the market conditions thrust upon them must have a passion for the job, and a drive to see people realise their dreams of home or business ownership. We show you why more of the people you come across every day could end up being your biggest fans and clients for life.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    As brokers, you are restrained by so many conditions which are simply out of your control in the current market.

    Left over from the Global Financial Crisis (GFC) are tighter lending conditions and nervous borrowers. Put this together with regulations for National Consumer Credit Protection (NCCP) compliance, and the result is unfortunately a diminished client base.

    Let’s face it – in this market, if you have to pick between a client with a perfect application or one which is slightly tarnished or impaired with bad credit (paid or unpaid), then it’s likely that you’ll choose the squeaky clean one…no headaches, no worries…and no extra indemnity insurance on a non-conforming loan.

    But most brokers do not know there is another way.

    In more than 9 out of 10 cases, bad credit history can actually be repaired. Engaging credit rating repair for a bad credit client gives the client the home at the best possible interest rates, and you the commission – and trail.

    Everyone wins.

    Plus, all parties are doing their part to help improve consistency in credit reporting through ensuring creditors enter listings fairly and accurately.

    For those who don’t know, here is how credit rating repair works…

    Bad credit can occur for a number of reasons:
    • Due to a dispute on a bill, such as a telephone or power bill;
    • Because of a change of address;
    • A major sudden upheaval such as illness or death;
    • Identity theft or fraud; or
    • Simple human error by the creditor

    The creditor defaults the consumer on one or more of their credit records held by the three (soon to be four) Credit Reporting Agencies in Australia.

    Defaults and other negative listing entries are strictly controlled by several pieces of legislation and several more codes of conduct. This aspect itself creates many grey areas and of course, is subject to interpretation.

    Consumers are blessed in Australia to live in a place where they are highly protected. Some of these protections are spelled out throughout the several thousand pages of legislation that works with and around Credit Reporting Law.

    Because the legislation is lengthy and involved, it gives those that are informed quite a lot of power. This knowledge is sometimes weighted heavily on the side of the creditor and leaves consumers with little ability to effect change in their own circumstances.

    For this reason, credit rating repairers have grown in popularity, as we are often the only people on the side of the consumer with the knowledge needed to fight the case on their behalf.

    As credit rating repairers we know this legislation. We review and consult it on a daily basis, looking to discover new and interesting methods to have bad credit set aside.

    During the process of discovery, we receive mountains of paperwork from your client’s creditors – which often include account statements, invoices, contracts and file notes.

    We review this documentation, constantly referring back to the legislation to formulate a case for your client. Once we are aware of any errors in the way the listing was added to your client’s credit report, we alert the creditor that the listing may be unlawful and request its immediate removal.

    At this stage it can sometimes get interesting, as many creditors genuinely believe that what they have done has been lawful and it’s up to us to educate them on where they have made errors.

    Occasionally, this can be a lengthy process and sometimes it may require the assistance and rulings of external governmental bodies.

    In more than 9 out of 10 cases, your client will be victorious. They can then go back to you to have their mortgage approved, their home loan settled, and their family can move into their very own home.

    I’m imagining a blue, round kiddie pool in the backyard, with a little sandy coloured puppy chasing the kids as they run up the slide to the cubby house, laughing and giggling all the way. That was my backyard a few years ago. My kids are all grown up now – one is about to get married. But those fond memories of us as a young family in our own home still remain.

    That is the power you have in your hands right now – to make someone’s dreams come true.

    Contact MyCRA Credit Rating Repairs tollfree on 1300 667 218 to speak with a consultant about our broker referral system.

     

    About Graham Doessel and MyCRA Credit Rating Repairs.

    Graham Doessel is the founder and CEO of MyCRA Credit Rating Repairs – Australia and New Zealand’s leading credit rating repair specialists.

    Graham’s origins are in finance, and he formed/owned the award-winning non-conforming brokerage “Mortgage Now.”
    Graham is a consistent spokesperson in the media for credit reporting issues in Australia and New Zealand.

    MyCRA Credit Rating Repairs, now in its fourth year of operation, has recorded an impressive track record of up to 91.7% rate of removal of inconsistent or inaccurate negative data from the Australian and New Zealand credit reports of both consumers and commercial entities.

    Graham and MyCRA Credit Rating Repairs are proud to be a part of developing a self-regulating framework for the credit rating repair industry through the lead role in the formation of a credit rating repair industry body.

    MyCRA Credit Rating Repairs is nominated for the 2012 Telstra Small Business Awards and the 2012 Start-Up Smart Awards.

  • One in four Australians short of cash would default on mortgage

    More struggling Australian families than ever do not expect to manage their existing debt levels in the coming months. The numbers of families expecting to have to default on credit like mortgages, utilities, phone and internet bills in the coming months has increased. One in four Australians would default on their mortgage if they were short of cash. This is a worrying trend, and points to a continued lack of knowledge about the ramifications of defaulting on bill payments. For people who end up with bad credit history, they can potentially enter into a cycle of debt that can take years to recover from.

    By Graham Doessel, Founder and CEO of MyCRA Credit Rating Repairs and www.fixmybadcredit.com.au.

    Alarming statistics have arisen from Dun & Bradstreet’s Consumer Credit Expectations Survey from this month – projecting into the June 2012 quarter.

    Over a third of Australian families will struggle to manage existing debt levels, with nearly half (46%) of low-income households expecting difficulty managing their debt. This represents a rise of eight percentage points since the fourth quarter of 2011, 11 points above the national average.

    Here are some of the statistics coming out of this survey:

    Default expectations

    – Overall, more than one in four (26%) of Australian consumers who are short of funds would forgo a mortgage payment.

    – Of those families that do find themselves short of cash in the coming months, more than one in ten (12%) would default on a mortgage repayment or internet bill. Fourteen per cent of families would choose to default on their pay television account.

    – Nearly one in five (19%) low-income households would sacrifice an electricity bill, three percentage points above the national average.  While six per cent would forgo a mortgage repayment.

    – An increasing number of young Australians also plan to default on mortgage repayments if short of cash. The survey also found 18 per cent of 25-34 year-olds said this would be the first bill to be sacrificed during low cash flow periods. This also increased noticeably among West Australian (up 13 points to 20%) and Victorian (up six points to 11 per cent) consumers.

    Credit use expectations

    – Number of consumers planning to use redraw facilities on their mortgage to make a major purchase was up four percentage points year-on-year to 22 per cent.

    – 41 per cent of Australian households with children will be forced to rely on a credit card to cover living expenses, up two percent since late last year.

    – A growing number of households earning less than $50,000 a year are planning to use credit to cover costs (41%), up from 37 per cent in the December quarter 2011.

    – However, 27 per cent of families plan to apply for new credit or a limit increase during the June quarter.

    According to Dun & Bradstreet’s CEO, Gareth Jones, the survey results indicate a worrying cycle of debt accumulation and dependency among struggling consumers.

    “Nearly one-in-three low-income households expect rising household debt levels, but with limited ability to pay this down. When consumers are increasingly forced to accumulate debt they are unable to manage, just to keep the family finances afloat, this has the potential to quickly become a vicious cycle,” Mr Jones said…

    “Before consumers apply for more credit they should assess whether or not they can afford to repay the funds and check their credit report to ensure there are no black marks listed on their file that could make it harder or more expensive to get credit,” he said.

    These statistics show that we are just not doing enough to educate large groups of the Australian population on the ramifications of increasing debt, and the importance of meeting credit commitments. Unfortunately, we can’t do anything about the rising cost of living for them, but we can help people prioritise. There needs to be a major shift in the Australian psyche about all credit and a major education campaign on managing debt. I think if we don’t want to end up with some kind of credit crisis in Australia – it is essential.

    Gareth Jones puts it finely when he makes the point about how consumers view bill payments:

    “Consumers tend to view non-core expenditure such as phone or internet bills as dispensable, however the damage to an individual’s credit history can be an issue irrespective of the type of account defaulted on. The default will stay on a credit report for five years and can severely limit a consumer’s ability to access affordable, mainstream credit in the future,” Mr Jones said.

    The ramifications of overdue accounts

    Any credit commitment which is more than 60 days in arrears – whether that is a mortgage, a credit card or a phone bill – is considered an overdue account, and a creditor will list this overdue account on the consumer’s credit file as a default.

    A default on a credit file is considered a ‘bad credit rating’ by all major lenders, as well as phone and utilities companies.

    The consequences of a consumer having a default on their credit file is refusal of applications for credit through most mainstream lenders for 5 years from the date the default is listed on the consumer’s credit file. The consumer is then forced to either seek alternative credit – often at sky-high interest rates, or do without credit for 5 years.

    We worked out consumers with defaults on their credit file or a bad credit rating will be hit with a whopping average $15,046.57 or more in additional home loan repayments over the first three years of their loan (this calculation is based on a home loan of $300,000 over 30 years on non-conforming loan interest rate of 9.5% vs standard variable rate of 7%).

    What this could mean for Australian consumers

    If, as the Dun & Bradstreet Consumer Credit Expectations Survey predicts, the number of Australians who say they have to use credit to pay down debts is increasing – and the number of Australians who say they may default on credit is also increasing – we could see more and more people thrown into a cycle of having to find alternative credit sources at high interest rates as the only means of paying down debts. Or alternatively we could see a higher rate of bad credit history – defaults, Court proceedings and Bankruptcies across the board in Australia.

    When a consumer seeks credit rating repair, often times they have been uneducated on how they should have handled their difficult circumstances and particularly financial hardship, prior to the default being issued on their credit file. In this instance I believe the job of a credit rating repairer can be two-fold, in one instance we are repairing the credit rating, and in the second we are educating those consumers on what the correct procedure should have been when faced with that scenario.

    If more and more people are in crisis,  then the finance industry, credit industry and government as a whole need to tell struggling consumers about their options for managing debt.

    Consumers need to know throwing away their financial futures by defaulting on repayments is the last option, not the first when they are struggling with their debts.

    For more information on obtaining and managing credit, or for information on clearing credit rating inconsistencies through credit rating repair, contact MyCRA Credit Rating Repairs tollfree on 1300 667 218 or visit our website www.mycra.com.au.

    Image: renjith krishnan/ FreeDigitalPhotos.net

    Image: Pixomar / FreeDigitalPhotos.net

  • How can I fix my bad credit rating fast?

    “Fix my bad credit” – Sounds good  – so what’s that all about? As credit rating repair specialists, we get asked time and again to rebuild your credit history so you can get that car, that home, that credit card or basically restore your financial future. Here is a look at how we can help you rebuild your credit and rebuild your life.

    By Graham Doessel, Founder and CEO of MyCRA Credit Repairs, and www.fixmybadcredit.com.au.

    “Hello MyCRA Credit Repairs. I am going for a home loan, and the broker tells me when they checked my credit report, they found a default against my name. I had no idea! How can I find out what went wrong and how I fix my credit rating? Our family really has its heart set on this house and it looks like we’re going to lose it! Can you fix my credit report so I no longer have a default?”

    This is the story of many of our clients. It is not until they apply for credit that the lender obtains a copy of their credit report.  It can be devastating to find out you have a bad credit rating and even more devastating to know that your dreams of owning that home could be slipping away because of it.

    Let me tell you, it might not be all lost.

    If there are any adverse listings on your credit file which you believe are incorrect, contain errors or just should not be there – then you have the right to have those credit file errors removed.

    The problem with attempting to dispute errors on your credit file with creditors yourself is two-fold. Without knowledge of the legislation, people almost invariably get caught in legal ‘loop-holes’ which see the default, writ or Judgment left on the credit file, or at best see the listing marked as ‘paid’. Both of these results DO NOT give you that home or car loan as lenders still consider even a paid listing as bad credit history.

    Secondly, by talking to creditors themselves about credit file errors, people can accidentally ‘alert’ creditors to any mistakes they may have made in the initial method of credit reporting – allowing them to fix up their mistakes and negate the need to remove the credit file default which was placed in error.

    If you are just starting out and wondering “How can I fix my bad credit?” then the best course of action is to instill the help of a credit repairer before you do anything yourself. Ask them to check if they can rebuild your credit.

    What does a professional credit repairer do?

    A professional credit repairer will help you get a copy of your credit file and go through the bad credit history with you. They can then use their knowledge of credit reporting legislation to see where any errors in credit reporting were made, and help to enforce the legislation that creditors are bound to comply with.

    If they are successful, you not only get help with removing errors, but many times you are able to start off with a completely clean credit rating. They have the ability to completely rebuild your credit rating, allowing you to start off with a clean slate and give you the opportunity to go for any loan you choose at the best interest rates.

    Find out more by going through these 6 simple steps to credit repair:

    Or call MyCRA Credit Repairs tollfree on 1300 667 218.

    Image: m_bartosch / FreeDigitalPhotos.net

  • National Identity Fraud Awareness Week: Keeping your credit file safe from fraud

    Identity theft and fraud is again on the agenda for Australians. This week is National Identity Fraud Awareness Week (NIFAW) – which runs from 17 to 23 October.

    To tie in with this week, the Australian Federal Police have today gone live with an Identity Fraud survey on their website, aimed at empowering people to protect themselves from the serious consequences of identity crime.

    We encourage everyone to take this survey. Currently the statistics on identity theft may be skewed due to a lack of reporting of the crime. Sometimes this is due to embarrassment, and other times it is because people believe the financial loss is minimal. Unfortunately, that may paint a less scary picture of identity fraud than should be the case.

    The Herald Sun in its article,’If you think you’re identity is safe, think again’ reported NIFAW spokesperson, Peter Campbell as saying it was worrying that most Australians underestimated the prevalence of identity fraud in this country.

    “A total of 52 per cent of those surveyed estimated that less than 100,000 Australian were victims,” he said.

    “However, this latest survey shows the true figure to be 2.6 million – a very significant difference. Mr Campbell says these victims all lost over $1000.

    “We all need to be aware of the risks and take responsibility for our personal information to prevent becoming a victim.”

    An important point coming from these statistics, is the impression amongst Australians that identity fraud is not serious, or doesn’t really have the potential to ruin someone’s life. Even at low amounts, fraud can have significance beyond the minimal monetary loss.

    When identity fraud is initiated due to criminals having access to a person’s personal details and new credit is issued in the person’s name – often the victim is unaware of non-payments until they have defaults attributed to them on their credit file. Many people don’t pick up on it until they attempt to take out credit in their own right and are refused because they have these adverse listings they have no knowledge of.

    The difficulty in this instance is in investigating the origin of the fraud, and convincing creditors the credit file holder has been the victim of identity fraud. This generally requires lots of documentary evidence that may or may not be available, and Police reports.

    Not only can people potentially lose money through identity fraud, they can also lose their ability to obtain credit in the future.

    Defaults through late payments, once listed by creditors remain there for 5 years if the victim is unable to convince them the fraud occurred and have the adverse listing/s removed. People can’t even get a mobile phone plan when they have defaults, let alone personal loans or mortgages.

    The other nightmare that can come about when fraudsters’ gain access to their victim’s credit file, is the potential that they can generate significant amounts of credit debt in the victim’s name. Some victims have had large amounts of credit taken out in their name, white goods and cars purchased, even in some cases properties mortgaged and sold in their names.

    The AFP urges people to take a stronger stance on personal protection from identity fraud, as the circumstances in which fraud occurs are not always simple.

    “Identity fraud is an emerging threat to Australia and is growing rapidly.  Be aware that identity fraudsters are specialists at manipulating their victims, including their trust, friendliness, loneliness, fears, concerns or financial situation”, Commander Chris McDevitt from the AFP says.

    The AFP hosts multi-agency Identity Security Strike Teams (ISST’s) in Sydney, Brisbane and Melbourne.  The teams work closely with state law enforcement partners, financial institutions and government agencies to address the issue of identity theft for financial gain.

    Whilst banks have fraud insurance to help reimburse identity fraud victims, Australians should be aware there is no ‘reimbursement’ for future monies lost due to identity fraud affecting a person’s credit file 5 years. A bad credit rating can severely financially disadvantage individuals. People are unable to obtain credit through normal channels while defaults are present on their credit file. Often they are forced into finance at higher interest rates which can cost them tens of thousands over the term of the default.

    Our message at MyCRA Credit Repairs is: please take steps to protect your credit rating from fraud!

    Educate yourself – visit the government sites like SCAMwatch, Stay Smart Online, and the Attorney-General’s website. If people are interested in keeping up to date with what could be occurring – say in cyber-circles they can visit technology sites like ZD Net Australia or even subscribe to MyCRA’s RSS Feed for updates on security issues affecting credit files.

    Know what’s on your credit file – grab a free copy of your credit file today from one or more of Australia’s credit reporting agencies, Veda Advantage, Dun & Bradstreet, and TASCOL in Tasmania which will be mailed to you within 10 days.

    Your credit report is free every 12 months – take advantage of this by ordering a copy every year. Make sure there are no defaults currently attached to your file. If they shouldn’t be there or there are errors – you may be eligible for credit repair.

    If you feel vulnerable to fraud, for a fee Veda offers an ‘alert’ service, which informs you of ANY changes to your credit file such as a change of contact details or a credit enquiry, which would point to you being a victim of identity theft – possibly BEFORE there are harmful defaults put against your name.

    For more information on identity theft, or help with credit repair following identity theft, contact MyCRA Credit Rating Repairs tollfree on 1300 667 218 or visit our website www.mycra.com.au.

    Image: Chris Sharp / FreeDigitalPhotos.net

  • Privacy Commissioner casts final verdict on Sony data breach

    It seems that there will be no reprisal according to Australian law for the victims of the Sony PlayStation/Qriocity saga which left the personal information of approximately 77 million Sony customers worldwide exposed to hackers and threatened the victims with possible identity theft and credit file misuse.

    Australian Privacy Commissioner Timothy Pilgrim released his official report last Thursday on his investigation into Sony Australia’s possible breach of the Privacy Act.

    His investigation found that Sony did not breach Australia’s Privacy Act when it fell victim to a cyber-attack.

    The investigation looked at whether Sony complied with the National Privacy Principles in the Privacy Act. The Principles require organisations to take reasonable steps to protect personal information, and limit the circumstances in which organisations can use and disclose personal information.

    “I found no evidence that Sony intentionally disclosed any personal information to a third party.  Rather, its Network Platform was hacked into. I also found that Sony took reasonable steps to protect its customers’ personal information, including encrypting credit card information and ensuring that appropriate physical, network and communication security measures were in place,” Mr Pilgrim said.

    Mr Pilgrim was concerned about the time that elapsed between Sony becoming aware of the incident and notifying its Australian customers and the OAIC. There was a gap of a week between the data breach and the notification. However, the Privacy Act does not contain a deadline for data breach notification – so this failure to notify does not classify as a breach of privacy.

    “I would have liked to have seen Sony act more swiftly to let its customers know about this incident. Immediate or early notification of a data breach can allow individuals to take steps to mitigate the risks that arise from their information being compromised,” Mr Pilgrim said.

    “However, I am pleased that in response to this incident, Sony has now implemented extra security measures to strengthen protections around the Network Platform.”

    During the investigation, the Privacy Commissioner examined information pertaining to relationships between the various Sony entities involved in this matter.

    “The international nature of these relationships raises challenges for regulators monitoring personal information flows in these kinds of situations where large global companies are collecting personal information while operating in a number of different jurisdictions.”

    In recognition of this, the Privacy Commissioner will provide a copy of his investigation report to privacy regulators in APEC member economies for their consideration.

    The Privacy Commissioner can only investigate what is in the bounds of the Australia’s Privacy Act to investigate – and here we get to the real problem.

    Unfortunately our Privacy Laws don’t extend to mandatory data breach notification. So the Privacy Commissioner was unable to investigate what many agree was the real issue – why Sony took a week to notify its millions of customers their personal information – including credit card details had been compromised.

    The entire saga and this subsequent investigation has served to highlight a massive hole in Australia’s privacy laws which are leaving people open to this kind of breach of security with no retribution via our Government policy.

    As we advised at the time of the data breach, it is important for anyone who has had their personal details compromised in this way to be on the  lookout for possible misuse of their credit file.

    Often people don’t know they have been victims of identity theft until they attempt to obtain credit and are refused, due to defaults on their credit report they are unaware of.

    It is recommended that everyone check their credit file for free every year from Australia’s credit reporting agencies. For people who have been the victim of a data breach and other people vulnerable to identity theft, it might pay to include a separate credit file monitoring service. For instance Veda Advantage will (for a fee) monitor people’s credit files and alert the credit file holder to any changes or entries on their credit file – including credit enquiries.

    If people need help with credit rating repair following identity theft, they can contact MyCRA Credit Repairs toll free within Australia on 1300 667 218.

    Image: Arvind Balaraman / FreeDigitalPhotos.net

     

     

  • Survey reveals Perth most at risk of identity theft

    A survey on identity theft risks released by internet security software company AVG today reveals the Australian cities most at risk of online identity fraud and data loss.

    The survey of online and mobile consumer behaviour was conducted over 2 weeks in August, and involved 1250 consumers across 5 states of Australia who own an Internet-connected device and have Internet-access at home.

    Results showed Perth respondents were most at risk for stolen identities, digital fraud and data loss, followed by Brisbane, then Sydney and Melbourne in equal third and Adelaide ranking fifth as the most security savvy city.

    Here are AVG’s findings :

    Overall Results

    Across the board, the survey showed many Australians are putting themselves at risk of identity theft, viruses and malware with poor PC security habits and a lack of comprehensive protection. Of those surveyed in the five cities:

    •         22 per cent have been the victim of a phishing scam

    •         25 per cent have shared online passwords with at least one other person

    •         12 per cent do not run an anti-virus scan at least monthly

    •         73 per cent do not use an identity monitoring service or other form of identity protection service.

    Recently we blogged about mobile security and the need for people to secure their smartphone to prevent identity theft. Interestingly, AVG’s survey revealed how little users considered the value of security on their mobile devices.

    While most of those questioned (77 per cent) use three or more passwords online, less than one in five (18 per cent) had changed the password on their mobile device in the past year.

    “Consumers are getting better at recognising and addressing online threats, but it’s vital to ensure all your bases are covered. Taking some security measures and overlooking others — such as backing up your PC and not your smartphone — is like locking your door and leaving the windows open. Comprehensive online protection means covering all Internet-enabled devices – smartphone, tablet and PC,” said Lloyd Borrett, Security Evangelist at AVG (AU/NZ).

    In terms of credit repair –the statistics are interesting. MyCRA certainly has seen a few clients from Perth who have claimed to be victims of identity fraud.

    Often it is not understood how easy it is for criminals to steal peoples’ personal information or bank details online, and then use that information to take out credit in the victim’s name. It is also not realised how widespread the problem is becoming.

    A recent survey of online fraud reveals one in 10 people have lost money to online fraud in the past year. That figure has doubled in four years.

    There can be great difficulty for people in recovering their clear credit file following identity theft. Particularly with some of the more sophisticated forms of identity theft, often the victim is not aware their credit file has been used right away. Often people don’t know they are victims until they apply for credit and are flatly refused. Some have even had properties mortgaged in their name.

    Credit rating defaults remain on credit files in Australia for 5 years. The consequence of people having a black mark on their credit rating is generally an inability to obtain credit. Most of the major banks refuse credit to people who have defaults, or even too many credit enquiries.

    By law in Australia, if a listing contains inconsistencies the credit file holder has the right to negotiate their amendment or removal.

    But to clear their good name, the identity theft victim needs to prove to creditors they did not initiate the credit – which can be difficult. Not only are victims generally required to produce police reports, but large amounts of documentary evidence to substantiate to creditors the case of identity theft.

    In terms of preventing this crime, there is a host of information for internet users, but many people don’t learn about identity theft until they or someone they know becomes a victim.

    The Government has two websites with a host of information about safe computer use for internet users. Its Stay Smart Online website gives people information on how they can secure their computer, as well as safety tips for the whole family.

    The SCAMwatch website www.scamwatch.gov.au specifically warns internet users about scams in the community. Visitors can log on to an alert system for any new scams which are found to threaten the safety of people and their personal information.

    The Stay Smart Online website recommends Australians follow these 8 top tips for increasing their resistance to identity fraud, and avoiding the loss to their bank balance and potentially their good name:

    1. Install and renew your security software and set it to scan regularly.
    2. Turn on automatic updates on all your software, including your operating system and other applications.
    3. Think carefully before you click on links or attachments, particularly in emails and on social networking sites.
    4. Regularly adjust your privacy settings on social networking sites.
    5. Report or talk to someone about anything online that makes you feel uncomfortable or threatened – download the government’s Cybersafety Help Button.
    6. Stop and think before you post any photos or financial or personal information about yourself, your friends or family.
    7. Use strong passwords and change them at least twice a year.
    8. Talk within your family about good online safety.

    For more information on credit rating repair following identity theft, people can visit the MyCRA Credit Repairs website www.mycra.com.au.

    Image: jscreationzs / FreeDigitalPhotos.net

    Image: Stuart Miles / FreeDigitalPhotos.net

  • Australia’s new credit reporting laws: what they mean for home buyers

    MEDIA RELEASE:

    14 July 2011

    Proposed changes to Australia’s credit reporting laws will give those home buyers who would otherwise not have been approved due to minor credit defaults more chances for finance, according to a national credit rating repairer.

    Director of MyCRA Credit Repairs, Graham Doessel says the ‘comprehensive credit reporting’ changes currently under review by the Senate Finance and Public Administration should help lenders gain a clearer picture of a home buyer’s suitability for finance, and should help to alleviate unfair ‘knock-backs.’

    “The problem with the information currently recorded on people’s credit reports, is that only negative data is displayed. There is no data showing any positive repayment history, the type of debt, or the outstanding amount. So utilities bills are treated the same as mortgage defaults. Currently we have hundreds of clients who are unable to secure a home loan due to being in default on phone bills – some for as little as $100,” Mr Doessel says.

    He says the future of credit reporting will allow lenders to make a decision for home loan suitability based on more extensive history of the borrower. The proposed ‘comprehensive reporting’ scheme would include:

    -the type of each current credit account opened (for example, mortgage, personal loan, credit card);

    -the date on which each current credit account was opened;

    -the limit of each current credit account (for example, initial advance, amount of credit approved, approved limit); and

    -the date on which each credit account was closed.

    This follows new legislation released by the Government early this year requiring lenders to prove the suitability of borrowers to make repayments before allowing access to further credit.

    Mr Doessel says on the other hand there will be some buyers who are disadvantaged by the changes, particularly those who have a tendency to over-inflate their suitability.

    “It will require home buyers to be truthful about the current credit they have taken out, and the limits on each account. The new system may reveal some people are considered to be over-extending themselves and are rejected where they normally would have been approved. But in my line of work, many buyers are absolutely suitable to service a home loan, but have small-time defaults which hold them back.”

    “The other group that will be disadvantaged are those who are late with their payments for major credit. Under the new laws, late payments to a regulated NCCP credit provider such as a bank can be recorded as such, regardless of whether the late payment gets to default stage. Utility providers are not regulated in the same way, so normal rules for defaults will apply,” Mr Doessel says.

    He says the new laws will mean it is more important than ever for people to request regular updates on their credit report.

    “With all the new data available, there will be more opportunity for errors to occur. People should obtain a free copy of their credit report every 12 months from one or more of the credit reporting agencies in Australia, to ensure their file does not contain any inconsistencies,” he says.

    Mr Doessel says if people find information listed on their credit file which they believe is in error, is unjust or just shouldn’t be there, they do have the right to have that information rectified. He does say however, that it that can be a difficult process for the individual.

    “Navigating credit reporting legislation and negotiating with creditors is not easy. Unfortunately in most cases, if people attempt to remove the default themselves they can do more harm than good by not understanding the process fully, almost like trying to defend themselves in court. They might do OK, but they only get one shot at it and if they don’t get it 100% right, they will be unsuccessful. There is no appeal in most cases,” he says.

    Contact www.mycra.com.au for more help with obtaining a credit report and credit repair.

    /ENDS.

    Please contact:

    Lisa Brewster – Media Relations

    0450 554 007  media@mycra.com.au

    MyCRA Credit Repairs is Australia’s leader in credit rating repair. We permanently remove defaults from credit files.

    Link:

    http://www.alrc.gov.au/publications/55.%20More 20Comprehensive%20Credit%20Reporting/models-more comprehensive-credit-reporting

    Image: Danilo Rizzuiti/ FreeDigitalPhotos.net

  • Australia part of ‘Quintet’ of nations meeting to discuss cyber-crime

    Identity theft is proving to be the new wave of crime, and the worst part of it is – it hits twice, once when the initial fraud takes place, and secondly when the victim’s credit rating – their good name, is tarnished, leaving them unable to take out credit for up to 5 years.

    Cyber-crime is now such a serious global threat – to individuals, businesses and governments that nations will continue to join together in its fight.

    Discussions on cyber-crime are being held in Sydney later this week with Attorneys-General from Australia, the U.S. and their counterparts in the U.K., Canada and New Zealand attending.

    The ‘Quintet’ as it is termed, will meet 14-15 July, and will focus on joint and cooperative actions that can be taken to address the growth of international cyber threats. This is the first time the U.S. Attorney General has been to Australia in several decades.

    Australian Attorney-General, Robert McLelland says fighting cyber-crime is a global task.

    “It is a complex policy and law enforcement challenge because of its transnational nature and use of rapidly evolving technology.

    “The global nature of cyber crime is such that no nation alone can effectively combat the problem, making international cooperation and engagement essential components of an effective response.”

    “That’s why renewed international vigilance is such a priority for all five countries,” he says.

    This meeting also follows the recent introduction into Australian parliament of the Cyber-crime Legislation Amendment Bill 2011. Swift changes to Australia’s laws were made late last month, in order to bring them in to line with the other 40 countries which have joined the European Convention on Cybercrime.

    Increased episodes of cyber-attacks and cyber espionage have sparked these changes, and have prompted many countries to increase their vigilance in what has now been termed a ‘war’ against cyber-crime.

    “In the last six months alone, Australia’s Computer Emergency Response Team has alerted Australian business to more than a quarter of a million pieces of stolen information such as passwords and account details, allowing them to rectify and protect against potential attacks,” Mr McLelland said when announcing the new legislation in June.

    Identity theft is the fastest growing crime in the country, according to the Australian Crime Commission. In addition, an identity theft survey released by the Government last week showed that 1 in 6 people have been a victim, or know somebody who has been a victim of identity theft or misuse in the past six months. The majority of identity theft or misuse
    occurred over the Internet (58 per cent), or through the loss of a credit or debit card (30 per cent).  Stolen identify information was primarily used to purchase goods or services (55 per cent) or to obtain finance, credit or a loan (26 per cent).

    Those are frightening statistics for ordinary individuals who are trying to navigate the cyber-world. To know governments are running up hill trying to catch these crooks and prevent cyber-attacks in their own offices – leaves little hope for those who may not be so computer savvy in trying to protect themselves against identity theft.

    The problem with identity theft is, often it goes undetected until people go to apply for credit and are flatly refused due to blemishes on their credit file they did not initiate. Unfortunately when a creditor places a default on a person’s credit file, it remains there for 5 years, greatly hindering someone’s chances of obtaining further credit. Some are even unable to take out a mobile phone plan.

    Keeping identity theft at bay online

    Education and action are the winning combinations in preventing cyber-crime at home and its corresponding evils – identity theft, identity fraud and credit file destruction.

    Here are some quick tips to help people protect themselves and their credit rating:

    1. Keep virus software up to date. Install automatic updates and perform
    regular virus scans.

    2. Keep privacy settings secure on all social networking sites.

    3. Change passwords regularly and use a variety of passwords for different purposes.

    4. Check all credit card and bank statements each time they come in.

    5. Do not give over personal information or credit card details online unless the site is secure, and company details can be verified.

    6. Be aware of who gets our personal information and for what purposes. What can these people do with the information they are gathering? For instance, is it really necessary for the site we are registering on to have our date of birth?

    7. Visit the government’s stay smart online website, and sign up for alerts.

    8. Check our credit file for free every 12 months. By requesting a copy of our
    credit file from one or more of the major credit reporting agencies,Veda Advantage, Dun & Bradstreet and Tasmanian Collection Service (TASCOL) we can be aware of any discrepancies which may need to be investigated. Often it is only through a credit check which comes back with defaults on our credit file do we realise we have been victims of identity theft.

    9. Report any incident of identity theft, no matter how small, or even if we have been reimbursed for the damage – to the Police. The more of us who report identity theft, the more effective will be our Government and Police response to it in the future.

    For people who are already identity theft victims, it can be difficult to navigate the current credit reporting system to have the offending defaults removed from their credit file.

    MyCRA Credit Repairs can completely remove defaults from credit files that have errors, are unjust or just shouldn’t be there.

    Visit MyCRA for more help with credit rating repair following identity theft.

    Image: jscreationz / FreeDigitalPhotos.net

  • What We Can Do to Prevent Identity Theft

    So far this year we have posted about many issues that have arisen concerning the security of our personal information in this age of technology, and the possible dangers identity theft poses for our credit file.

    It is no secret that it is essential to take steps to keep our personal information safe. Why? Because regardless of whether our card/s will be reimbursed should we become victims of fraud, there is still the very real ramification of having our credit file tarnished by any identity fraud – and the inability to obtain credit for up to 5 years can be a huge financial loss.

    Events which have transpired recently have made us all feel quite nervous about who has the potential to use our personal details for purposes of stealing our identity.

    Issues such as the Sony PlayStation data breach, the attacks on Google’s U.S. Gmail account holders and the announcement of almost daily attempts at cyber-attack on Australia’s Foregin Affairs Department (just to name a few) have made us realise that identity fraud is indeed a reality for people in this country.

    A positive to come from these issues is that our Government has decided to step in to give advice via a white paper as to how businesses, government and individuals can make some changes to the internet in the interests of the security of its users.

    What do we do in the meantime? What steps can we take NOW to reduce our chances of becoming victims?

    Recently we read some really great articles from ‘Savings Guide.com.au’ on some practical ways we can all stay safe.

    In their article – “Shopping Online, How to Do it Safely” by Francesca Sidoti, she provides some great tips. We like this one:

    “Choose Your Location. Instinct is a funny thing. You have no hard reasons for why something feels off, it just does. And in this scenario, you should let it be your guide. Just as you wouldn’t hand over money to someone who looks dodgy, you should[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][n’t] enter your details in a site that doesn’t feel right. If something seems amiss, do some research. Google the site, or call the contact number. Be wary as well of clicking on ads. Though they’re usually hosted by legitimate companies, it’s worthwhile keeping a critical eye on everything you are entering personal information into.”

    Francesca also published an article “How to Avoid Credit Card Fraud and Identity Theft,” which provides help with how to use your credit card safely. The two tips below are excellent to remember:

    “Don’t’ give your credit card details out over the phone or email. Unless you’ve initiated the conversation. No legit company would ask for those details over the phone/email.

    Don’t sign blank credit card receipts How often do you actually check the receipt you sign? If your answer is ‘not often’, you need to rethink your approach. Blank sections of a receipt can be used to add extra charges, which you will pay for because your signature will be down the bottom.”

    We have compiled a quick list of some other ways we can prevent what has become the fastest growing crime in Australia:

    1. Keep virus software up to date on our computers. Install automatic updates and perform regular virus scans.
    2. Keep our privacy settings secure on all social networking sites.
    3. Keep our passwords and PIN numbers secure. Don’t carry PIN numbers with our credit/debit cards, change passwords regularly and use a variety of passwords for different purposes.
    4. Check all our credit card and bank statements each time they come in.
    5. Cross-shred all personally identifiable information which we no longer need, rather than throwing it straight in the bin.
    6. Buy a safe for our personal information at home.
    7. Do not give any personal information or credit card details to anyone via phone or email unless we are sure the site is secure, and or we can verify the company details.
    8. Be aware of who gets our personal information and for what purposes. What can these people do with the information they are gathering? For instance, is it really necessary for the site we are registering on to have our date of birth?
    9. Keep up to date with the latest scams by subscribing to the government’s ‘SCAM watch’ website.
    10. Check our credit file for free every 12 months. By requesting a copy of our credit file from one or more of the major credit reporting agencies,Veda Advantage, Dun & Bradstreet and Tasmanian Collection Service (TASCOL) we can be aware of any discrepancies which may need to be investigated. Often it is only through a credit check which comes back with defaults on our credit file do we realise we have been victims of identity theft.
    11. Report any incident of identity theft, no matter how small, or even if we have been reimbursed for the damage – to the Police. The more of us who report identity theft, the more effective will be our Government and Police response to it in the future.

    For those of us who are already identity theft victims, it can be difficult to navigate the current credit reporting system to have the offending defaults removed from our credit file.

    MyCRA Credit Repairs can completely remove defaults from credit files that have errors, are unjust or just shouldn’t be there. Contact www.mycra.com.au for more help.

    <p><ahref=”http://www.freedigitalphotos.net/images/view_photog.php?photogid=584″>Image: Chris Sharp / FreeDigitalPhotos.net</a></p>

     

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  • Australians are battling with creditors and agencies over their credit rating

    CREDIT rating defaults are very easy to come by, but not so easy to remove on your own, according to credit repair company MY CRA.

    Director GRAHAM DOESSEL says it would surprise most people that thousands of Australians have black marks against their names, and many are unaware they have them until they apply for credit. When they attempt to remove those blemishes themselves, they are coming up against a brick wall.

    “Every day I deal with people who have experienced difficulty in removing defaults themselves with the credit reporting agencies. Effectively even if the default is not yours, even if you have suffered from identity theft, many times all a credit reporting agency will do is mark the listing as paid.”

    “In these economic times, any black mark will stop people obtaining a home loan with most lenders.  In fact at the moment, even having a few ‘credit enquiries’ on record can be enough for an automatic decline, even if there are no defaults” Mr DOESSEL says.

    There are different types of what may be considered ‘bad’ credit ratings from external administrations and bankruptcies through to credit defaults and even excess credit enquiries. If people have overdue power bills, rent and phone bills of more than 60 days late then a provider has the right to notify you of their intentions to record this default on your credit file.  This default will stay on record for 5 years regardless of whether it has been paid.

    “A couple we worked with recently went to apply for a home loan and were told the loan was denied because they had a default on their credit rating.  They were really surprised as they had genuine savings and what they thought was no debts.  It turned out they had missed a payment of $180 on an electricity bill and the company had listed the default on their credit file even though the bill had later been paid.  They were not notified of this listing”.

    “When they attempted to clear the default they had a terrible time and were eventually told by VEDA that defaults are never removed but can be marked as paid. The couple thought this was not good enough and contacted us (My CRA) to see what could be done.  We were able to step in and actually remove the default.  Luckily the couple were able to purchase a home in the future” Mr DOESSEL says.

    Mr DOESSEL says this is a common complaint amongst his clients “Generally speaking, because people don’t have experience and don’t know the appropriate legislation, the creditors bluff their way out of doing anything. Many clients are jaded wasting months and sometimes missing out on houses, basically getting very frustrated with the whole process”.

    A study conducted by AUSTRALIAN CONSUMER ASSOCIATION (now CHOICE magazine) in 2004 found as much as 30% of all credit files contained errors. Often the defaults have been listed without due process followed and before clients have been notified of the creditor’s intention to list a default.

    Under the current legislation, errors on your credit file can and should be removed. So with the difficulties faced by clients in negotiating with creditors, third party credit file repairers like MY CRA have been sought out by time poor and frustrated clients.

    The process of removing a default, writ or judgment is much easier than doing it alone. The client obtains a copy of their credit file, notifies in writing the black marks they feel are listed incorrectly or unjustly and together with authority forms, forwards it all on to the credit repairer.

    The credit repairer then deals with the appropriate parties and negotiates on a person’s behalf to erase these blemishes.

    Mr DOESSEL says if the default, judgment, writ or other black mark is listed incorrectly, unjustly or just shouldn’t be there at all, provided you are using an experienced and skilled credit repair company, then there is a strong chance it can be erased.

    Currently MY CRA’s had up to a 91.7% success rate in default removal and can be removed from as little as 3 days but average is around 45 – 60 days.

    “For example, we had a client who had a single default with a phone company which was due to a mix up with addresses. They had failed to contact her about it, and it was only when she applied for store credit a couple of months later that she became aware of the default. We were able to remove that default in 4 days for her” Mr DOESSEL says.

    He says if people don’t have the time or patience to deal with creditors and need an absolutely clear credit file, then they would be suitable candidates for MY CRA services.

    The MY CRA website has more information for people who are struggling with their credit file. There are fact sheets on how to go about removing defaults and more information on credit and its consequences in AUSTRALIA today. www.mycra.com.au

    ###

    Please contact:

    Graham Doessel      http://www.mycra.com.au/

    Ph: 07 3124 7133

    246 Stafford Road, STAFFORD QLD.

    Link to info on ACA report:

    http://www.theage.com.au/news/business/record-class-action-possible-against-veda/2007/05/01/1177788141045.html

    About MyCRA.com.au

    MyCRA.com.au is 100% Australian owned and operated and we are based in Stafford, a northern suburb of Brisbane in Queensland.

    My CRA was developed for the sole purpose of giving clients access and ability to work with their Credit File.   This is in order to give them the best chance of getting approval, getting a lower interest rate or just to reduce the upfront fees that can be associated with obtaining credit

    We have more than 30 years combined experience in working with and helping clients with their credit files. We are  the fastest known credit file repair agency in Australia and can often remove judgments in as little as 3 days.

  • Home buyers warned dreams could be shattered by missing bill payments

    AUSTRALIANS applying for home loans are finding simple overdue accounts are coming back to haunt them, with some even being refused finance, according to a national credit rating repairer.

    My CRA’s Director, GRAHAM DOESSEL says a credit rating check can reveal defaults many are not aware of such as small overdue phone bills, electricity bills and rates which may or may not have been settled.

    “It would surprise you how many people there are out there with needless defaults on their credit rating due to unpaid accounts of more than 60 days. It may also surprise you to know these ‘defaults’ can be enough for an automatic decline with some lenders. At the moment, some lenders are even rejecting loans for excess credit enquiries such as two enquiries in 30 days or six within the year” Mr DOESSEL says.

    Research from September 2010 conducted by DUN & BRADSTREET revealed one third of debt referred for collection in the June quarter was amounts under $200.

    “These findings demonstrate that significant portions of Australians are either unaware of the consequences of not paying their bills on time or they are facing quite significant stress and cannot afford to pay these accounts” Dun & Bradstreet’s CEO, CHRISTINE CHRISTIAN says.

    The report also states that the average value of referred debts stands at the highest level in four and a half years.

    Mr DOESSEL says it is extremely important for potential buyers to know there is more to preparing for a mortgage than simply saving the deposit.

    “Your credit rating is as important as your savings record in calculating loan eligibility and borrowing capacity. Having a clear credit record allows you to shop for the best interest rate because you have the financial freedom to choose any bank.

    “At the moment, blemishes on your credit record are viewed unfavourably by most lenders – and defaults remain on your file for 5 years. Never has there been a more important time to understand your credit rating and to keep it looking as healthy as possible” he says.

    MY CRA outlines how home buyers can establish a good track record of credit:

    MAKE REPAYMENTS ON TIME: Repay any bills received by the due date. Bills that are not paid within 60 days may be referred for collection and noted as a default. If people are having trouble paying on time, they should contact the creditor as they may be able to work out a payment plan rather than the creditor listing the non payment as a default.

    USE CREDIT: Having no credit history means there is nothing to calculate and the risk appears high to lenders. Start by borrowing something small. Repaying mobile phone plans, internet accounts, or store credit on time will appeal to anyone checking people’s credit rating.

    HAVE A STABLE ADDRESS: Lenders like to see stability. Furthermore, defaults are easy to come by when bills are sent to the wrong address. If you do travel frequently, consider a trusted family member’s address for all bills.

    APPLY FOR CREDIT WITH CARE: People should only apply for credit if they feel they have a very good chance of being approved. Declined credit applications on a person’s file can hinder their chances of obtaining a home loan. Likewise, people should only apply for credit they have full intention of pursuing. Every application is noted on file, not whether it is approved or not. If a person goes shopping for the right credit and applies everywhere – the lender may consider this person to have been refused credit and therefore a bad risk.

    CHECK CREDIT FILE REGULARLY: People should check their file well before they need to apply for a home loan. That way if there are any problems they can sort it out while there is no urgency, and save themselves embarrassment and disappointment from having their finance declined. The major credit reporting agencies are bound by law to send people a copy of their credit report for free within 10 working days of application.  Or for a fee, Veda Advantage has a service called ‘Veda Alert’ which provides a copy of the credit file, and the person goes on alert to receive notification of any changes to the credit file within 12 months.

    CLEAR YOUR DEFAULTS: If there are defaults, don’t put up with them for 5 years. People can check with a credit file repairer if they can be removed.

    “If people do check their credit file and find defaults, writs or judgements which have been added without a person’s knowledge, have been added incorrectly, unjustly or unfairly there is a good possibility they can be removed by a credit repairer” he says.

    Demand for third party ‘credit repairers’ has grown due to what Mr DOESSEL says is a system fraught with difficulties.

    “Many of our clients have attempted to deal with creditors themselves and have come up against problems and defaults have not been cleared.  Most times the creditor says defaults are never removed and remain on file for 5 years.  The best they can do is mark the listing as paid if the account has been settled.  This may not be sufficient to ensure credit is obtained with some lenders.”

    “Most clients don’t have the time or patience for negotiation with creditors. On cases we take on, MY CRA has had a 91.7% success rate of actually removing the default” he says.

    MY CRA has information for consumers on their website from how to go about obtaining a copy of their credit file, to tips on spotting identity fraud.  For more information go to www.mycra.com.au.

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    Links:

    Link to Dun & Bradstreet article:

    http://dnb.com.au/Header/News/Consumer_debt_referrals_rise_to_record_levels/indexdl_6681.aspx

     

    Please contact:

    Graham Doessel       http://www.mycra.com.au/

    Ph: 07 3124 7133

    246 Stafford Road, STAFFORD QLD.

     

    About MyCRA Pty Ltd

    MyCRA Pty Ltd is 100% Australian owned and operated and we are based in Stafford, a northern suburb of Brisbane in Qld.

    My CRA was developed for the sole purpose of giving clients access and ability to work with their Credit File.   This is in order to give them the best chance of getting approval, getting a lower interest rate or just to reduce the upfront fees that can be associated with obtaining credit. My CRA are able to help you get a copy of your credit file and from that determine how we can help repair a credit file.

    We have more than 15 years combined experience in working with and helping clients with their credit files. We are the fastest known credit rating repair agency in Australia. We can often remove judgements in as little as 3 days.

    As Director I [fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][GRAHAM DOESSEL] previously owned a very successful mortgage brokerage company “Mortgage Now” before establishing My CRA because I saw a great need in the industry for credit repair.

     

    Please Note: Our previous results of up to 91.7% have applied only to consumer applications and past results are no indication of future performance

    [/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

  • Caught in the credit card trap

    CREDIT cards are easy to come by, but not so easy to make work for you. Consumers are warned being caught out by credit cards could cost you your financial future.

    National credit rating repair company Director GRAHAM DOESSEL urges people to educate themselves on credit cards and their credit rating – to avoid paying the price for years to come.

    “Overdue payments on all bills, including repayments on credit cards are the biggest reason for defaults on your credit rating. These defaults can remain on your credit rating for 5 years, and impact your chances of obtaining further credit in the future” he says.

    According to new figures from the RESERVE BANK OF AUSTRALIA, we are sinking into record levels of credit debt. We now collectively owe close to $49 billion, having been approved for 14.8 million credit cards – more than ever before. More than two-thirds of this whopping bill, or $35.5 billion, is accruing interest every day at an average punitive rate of 19.7 per cent per annum. It means Australians are wasting $7 billion a year in interest on credit cards.

    Mr DOESSEL says more education is needed to ensure people are aware of the implications of both applying for and repaying credit debt.

    “The statistics, and our experience shows Australians are struggling with credit. People need to develop the ethos that credit is not something that is granted, it is something that is earned. What they do right now can affect them for at least five years – good and bad” he says.

    5 WAYS TO MAKE CREDIT CARDS WORK FOR YOU

    1. Set yourself a limit and set your credit limit to this – then you won’t be tempted to overstep what you can afford to repay.

    2. Don’t exceed the credit limit.

    3. Don’t pay just the minimum balance on your card. If possible, pay off the entire balance within the interest free period. If you don’t, you will be charged interest right back to the date of purchase on each item thus forfeiting the interest-free period on those PAST purchases. What’s worse, you must pay the balance off in full before you will get any interest-free period on CURRENT and FUTURE purchases. If you have debt that remains on your card month to month you should look at a card that has a lower interest rate. It may not offer an interest free period, but the lower interest rate should save you more in the long run.

    4. Be aware that interest usually applies immediately on any cash advances from credit cards – whether the withdrawal is within the interest free period or not.

    5. Read the fine print on all credit applications and make sure the deal is right for you. Don’t be lured by promises of rewards or other special deals – concentrate on the fees, interest and repayments.

    Mr DOESSEL advises anyone who has ever been credit active to obtain a copy of their credit file and check for any discrepancies. They can do so for free from the major credit reporting agencies – Veda Advantage, Dun & Bradstreet or Tasmanian Collection Services (if you are Tasmanian). This will be provided within 10 working days – or for a fee it can be provided urgently.

    “It is common for people to not even realise they have a default until they apply for a car or home loan and are declined due to a bad credit rating” he says.

    A credit file is compiled on any person who has ever been ‘credit active’. It lists personal details like name and address, but also any times the person has applied for credit, any defaults (overdue accounts), court judgements, writs and bankruptcies.

    “A clear and healthy credit file really is the ticket to financial freedom. It allows people to do things on a whim – travel, borrow money, buy goods and go into business” Mr DOESSEL says.

    If a credit file check does uncover some nasty surprises – it could be possible to repair the damage done by seeking out a reputable credit file repairer.

    If people have any default, writs or judgements which have errors, have been entered unfairly, unjustly or just shouldn’t be there at all, a credit file repairer can help to remove the offending black mark and clear the file – something which people find very difficult to do on their own.

    “Most times a credit reporting agency will tell clients that defaults are never removed, but can be marked as paid. People are then stuck with a dodgy credit rating for 5 years. But they shouldn’t have to put up with it, as it is possible to have many defaults removed. MyCRA has had up to a 91.7% success rate in removing defaults on files we’ve take on. Usually the turn around is 3-21 days” Mr DOESSEL says.

    (Update: turn around times have increased on some files to 45 – 60 days due mainly to the delays in processing from creditors and ombudsmen services.)

    The MY CRA website has more information for people who need advice on their credit file. There are fact sheets on how to go about removing defaults and more information on credit and its consequences in AUSTRALIA today.

    ###

    Links:

    http://au.pfinance.yahoo.com/credit-cards/features/credit_card_tips/index.html http://www.adelaidenow.com.au/australians-hit-record-credit-card-debt/story-e6frea6u-1225988447714 http://www.adelaidenow.com.au/money/money-matters/tips-for-reducing-credit-card-debt/story-fn3hwldr-1225995954494

    Please contact:

    Graham Doessel             http://www.mycra.com.au/

    Ph: 07 3124 7133

    246 Stafford Road, STAFFORD QLD.

    About MyCRA.com.au MyCRA.com.au is 100% Australian owned and operated and we are based in Stafford, a northern suburb of Brisbane in Qld. My CRA was developed for the sole purpose of giving clients access and ability to work with their Credit File. This is in order to give them the best chance of getting approval, getting a lower interest rate or just to reduce the upfront fees that can be associated with obtaining credit.

    My CRA are able to help you get a copy of your credit file and from that determine how we can help repair a credit file. We have more than 15 years combined experience in working with and helping clients with their credit files. We are the fastest known credit rating repair agency in Australia. We can often remove judgements in as little as 3 days.

    As Director I [fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][GRAHAM DOESSEL] previously owned a very successful mortgage brokerage company “Mortgage Now” before establishing My CRA because I saw a great need in the industry for credit repair.[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

  • 7 Reasons a Broker should recommend a credit rating repairer

    When brokers meet clients many times they find that all the finances stack up well for approval, until a credit check is performed and it reveals some defaults that will not get the deal over the line. GRAHAM DOESSEL was a broker with his own company ‘MORTGAGE NOW’ before founding his credit rating repair company MY CRA.

    He nominates bad credit ratings as being the number one frustration for many brokers. “Often times the clients don’t even know they have a bad credit rating. It’s only once the credit check is done that these problems arise – and sometimes unpaid bills for as little as $200 can kill the deal”.

    “A loan with a non-conforming lender is not always viable. Also sometimes the clients aren’t willing to pay the higher interest rates for this type of loan” he says. Sometimes a non-conforming lender is not the only option to take to rescue a bad deal.

    A credit rating repairer works by negotiating on behalf of the client to remove defaults from their credit file; thus clearing the file for any future borrowing. Here’s how a credit rating repairer can benefit these clients and your brokerage.

    1. Saves time Turnaround can be slowed down because the credit file is not perfectly clear. Or if a client really needs to repair their credit rating to get approval, they have two options. They can have the default removed by a credit repairer, or they can take out a series of smaller loans and repay those in order to improve their rating. The latter can take months or years to improve someone’s rating, yet employing the services of a reputable credit repairer may only take a few days – depending on the nature of the default. “In some cases, brokers have recommended My CRA and we have cleared the credit file all within the finance clause of the house contract” Mr DOESSEL says. The credit repairer negotiates on behalf of the client to have the default/s removed from their file. This is due to professional knowledge of creditors, processes and current legislation.
    2. Saves clients It could be possible to rescue those hundreds of clients per year who would not qualify for any loan due to crippling defaults. Although not every client is eligible for credit repair due to the nature of their default –for those who are eligible the success rate is high. The first step is to refer that client to a credit repairer who will assess their situation. “We have a 97.1% success rate in removal for every case we take on” he says.
    3. Saves money Credit rating repair allows brokers to get a better deal for their client. Instead of referring people to a non-conforming lender at a high interest rate (of which they will switch in time and possibly pay exit fees to do so) the client can save thousands by having their credit file cleared. This would allow them to go with a lender at a lower interest rate. The fee they pay the credit repairer is miniscule compared with the thousands they will save on interest and exit fees.
    4. Creates trust In business if someone is willing to really help clients with the best thing for them, they will reap the long term rewards. Sometimes the best thing for people is to start fresh with a clean slate. If brokers are able to offer people the best long term deal for them, then they may have that client for the long term and will be seen as their trusted advisor for life.
    5. Creates referrals Clients will tell others how well they were looked after by not only the credit rating repair company but the broker who referred them in the first place. All business is sent back to the referring broker once the credit file is cleared.
    6. Creates financial freedom A clear record can allow clients to take out not only first mortgages, but can be the catalyst that sets them on the road to borrowing for investment properties; business ventures etc – all using their familiar and trusted mortgage broker.
    7. Educates and empowers If brokers were to recommend a credit check at their first meeting – it could save lots of heartache for the client and time for the broker. “More needs to be done to educate people on their credit rating, how easy it is to get a default slapped on their file and the ramifications of this before they are sitting opposite a broker applying for a home loan” “I tell people they should check their credit file every 12 months, much like they do with their super or bank statements to make sure everything is in order. This will pick up any errors straight away” Mr DOESSEL says.

    For more information on credit repair and testimonials from brokers, please visit http://www.mycra.com.au/

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