If you would like Graham Doessel (Founder and CEO of MyCRA Credit Rating Repairs) to speak to your brokers at your AGM, PD Day or other event, please contact him at the contact us page http://www.mycra.com.au/contactus/ or call 07 3124 7133 QLD Business hours
Tag: credit rating repair
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First Telstra & Now Vodafone… What Privacy Protection Do We Really Have?
Recently I blogged about Telstra allegedly breaching the privacy of some 200,000 clients by sending out letters to clients containing the details of other Telstra clients phone services and contact details.
Now it seems, Vodafone have allegedly breached privacy also..
According to a OAIC release, Vodafone have allegedly allowed personal and private Client information to have been available on a website which may have breached the Privacy Act.
I am glad I am not a Vodafone client right now.
MyCRA works everyday with clients that have defaults on their credit files and with hundreds of thousands of ‘reported’ cases of Identity Theft every year in Australia, this Vodafone issue is just what the organised gangs are after to steal more identities.
The following excerpt is directly from the OAIC Media release:
The Australian Privacy Commissioner, Mr Timothy Pilgrim, will investigate allegations that Vodafone has made the personal information of its customers available via an internet site.
“Our Office takes all allegations of privacy breaches very seriously. All organisations should ensure the security of their customers’ personal information or risk breaching the Privacy Act and causing serious customer dissatisfaction and possible loss of business as a result,” Mr Pilgrim said.
“The Office’s first step will be to determine whether Vodafone’s activities constitute a breach of the Privacy Act. I am concerned about the amount of personal information that may have been disclosed which could include sensitive information. For this reason I have opened an own motion investigation into the matter today. I have spoken with the CEO of Vodafone and he has assured me of Vodafone’s full cooperation,” Mr Pilgrim said.
The Australian Privacy Commissioner also advised that if an individual believes their privacy has been interfered with they should first contact Vodafone and if they are not satisfied with their response they can make a complaint to the Office of the Australian Information Commissioner.
If you have fallen victim to Identity Theft, firstly report it to the police and cancel any accounts that may have been affected.
Once you have that area under control, Give MyCRA Credit Rating Repair a call and we can guide you through the process of removing any black marks that may have appeared on your credit file or credit rating as a result of the Identity theft Issue
You can contact MyCRA Credit Rating Repair on 07 3124 7133 or www.MyCRA.com.au
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Identity Theft – How to avoid it – What to look for – What to do…
Identity theft – how to avoid it; what to look for; what to do
A 2007 Australian Bureau of Statistics survey shows over 500,000 people in Australia have been victims of identity fraud, with the majority coming from credit or bank card fraud.
Not only does identity theft cause financial hardship at the time, but can amount to a great number of defaults on your credit record. Often by the time the Police become involved, you may have credit applications, possibly defaults, mortgages, and mobile phones already on your file incorrectly.
The culprits can range from scammers working overseas to local gangs. It can also be someone you know. It’s important to be vigilant with keeping your personal information
secure. Here are some things to be aware of.The main ways your identity can be stolen:
Stealing your wallet or purse. From there thieves may be able to gain your address, credit card details, bank details, drivers licence and more.
Forwarding your mail – Offenders can have your mail redirected to another address, where they will probably receive bank statements, phone bills, rates notices, or car registration information that they can use to steal your identity.
Card skimming on ATMs – where thieves set up a machine which skims your card’s details when you use the ATM. There may also be a separate camera installed to record you entering your PIN number. Or dodgy shops and restaurants have a separate ‘skimmer’ which they zip your card through, which reads your personal information and card details.
Online accessing of your personal information – this can be via social networking sites, where people often post information on birth dates, addresses, phone numbers and email addresses. The internet can also be used to access credit card and bank details by hackers. Sometimes they use a combination of all in order to gather enough information to steal your identity.
Dumpster diving – Organised gangs can go through your rubbish looking for old rates notices, bank correspondence, phone bills, any documents that the organisation can then use to send some one to get a copy of a marriage certificate, a copy of your birth certificate, then a ‘replacement’ copy of your driver’s licence. Once this is accomplished they can go as far as opening bank accounts or buying properties – all in your name.
Phishing scams –You receive an e-mail from your bank or trusted company, asking you for information. It looks real, but it’s designed to fool you into handing over important information.
Fraud ‘alerts‘ – Scammers pretend to be from your bank or similar place and contact you about possible fraud to your account – tricking you into handing over your information so they can rectify the problem.
Career Advertising – Scammers post fake job applications and then steal the personal information you provide to them.
The signs of identity fraud:
-Suspicious entries on your credit card statements, bank statements or statements for accounts you were not aware of holding.
-Money missing from your bank account/s
-Missing mail – eg not receiving mail from your bank, Centrelink etc.
-Credit refused somewhere. If you feel there is no reason for the credit refusal, take steps to get a report on your credit rating to find out where the default originated.
-Mail about credit applications you have not taken out yourself
-Phone calls or emails from ‘banks’ asking for your account details to be verified
What you can do to protect yourself from identity theft:
From this day forward, make sure your personal details are guarded very closely.
Buy a shredder for home and ‘cross shred’ every piece of personally identifiable information that is no longer required. Never ever just throw away a bank statement or credit card statement.
Sign up to ‘My Veda Alert’ from credit reporting agency Veda Advantage to receive email alerts whenever a change to your credit file takes place for 12 months. You also get a free copy of your credit file dispatched within one working day. Check all entries on your credit rating, and make sure each entry is valid and you have not already become a victim.
Be protective of your cards. Check the ATM before you use it for anything that looks out of the ordinary – particularly strange looking boxes attached to it. If you are unsure, use another ATM and report your suspicions to the bank.
Also make it a habit to watch when someone swipes your credit card at a shop or restaurant. This should only be done once from the one machine.
Make online safety paramount. Some recommendations from the government’s Stay Smart Online website are:
- Install security software and update it regularly.
- Turn on automatic updates so all your software receives the latest fixes
- Set a strong password and change it at least twice a year
- Stop and think before you click on links or attachments
- Stop and think before you share any personal or financial information – about you, your friends or family
- Know what your children are doing online – make sure they know how to stay safe and encourage them to report anything suspicious.
Always check your credit card statements and bank statements when they arrive and make sure every entry is yours.
Chase up missing mail. Be suspicious if you don’t receive bank statements or bills and contact the companies if it seems they have missed sending you statements for any reason. It may not be a case of ‘no news is good news’.
Be wary when strangers call. Be reluctant to give out personal information to anyone who calls or emails claiming to be from a bank or similar institution. If in doubt hang up and verify the identity of the caller with the main phone number you have on file.
The Privacy Commissioner’s website has a great online questionnaire. This gives you an assessment of how vulnerable you may be to identity fraud. http://www.privacyawarenessweek.org/id_theft_tool/index.html
What to do if you find yourself a victim of identity fraud:
1. Contact your local Police immediately.
2. Contact your banks and any other relevant institution such as Medicare, Department of Transport, Department stores, anywhere where thieves might request ‘replacement’ copies of cards.
3. Gather evidence of the identity fraud, and make copies of any discrepancies on your statements for the relevant authorities.
4. Contact a reputable credit repairer such as My CRA, who will order a copy of your credit rating report, be able to check each entry on your file and remove the defaults completely from your file – which shouldn’t have been there in the first place. This could save you money on lawyers and months of your time talking to creditors with the process taking from 3-21 working days (average). We have a 97.1% success rate of removing defaults if we take on the case.
Read more on identity theft:
http://www.ag.gov.au/identitysecurity
http://www.scamwatch.gov.au/content/index.phtml/tag/identitytheft
http://www.staysmartonline.gov.au
http://www.vedaadvantage.com/personal/mcf/my-credit-file.dot
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Has Telstra Put 220,000 Clients At Risk Of Identity Theft By Their Error?
Telstr has sent out 220,000 ‘botched’ letters to clients with other customers information showing what Plans, Phone numbers, even Silent Numbers and Names of other clients.
This could SERIOUSLY affect the privacy of 220,000 people in a real way and The Australian Privacy Commissioner is not happy.
The Australian Communications and Media Authority Chairman, Mr. Chris Chapman said yesterday “The main priority initially is to limit the damageto consumers caught up in
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Chris Chapman, Chairman of the ACMA this mail out and where possible to ensure remedies are quickly implimented.”
“I have spoken with Telstra and they have assured us they will fully co-operate with the ACMA and other regulatory agencies to minimise the fall out for customers,” Mr Chapman said.
Mr. Timmothy Pilgrim (The Australian Privacy Commisioner) has advised that his office will commence an investigation into the matter.
Mr. Pilgrim went on to say, “While I welcome Telstra’s prompt advice that this incident occurred and that it has taken steps to contact affected customers, I am concerned about the amount of personal information that has been disclosed which includes potentially sensitive information such as silent numbers.”
“Customers expect their personal data to be protected by organisations and incidents such as this are very serious. For this reason my Office will be opening an investigation into the matter today,” Mr. Pilgrim continued.
Telstra has acted quickly to set up a hotline for its affected customers 1800 307 987.
Graham Doessel CEO of National Credit File Repair Firm My CRA said, “While Telstra,
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Graham Doessel, MyCRA CEO The Privacy Commissioner and The ACMA are all working together to get this mess cleaned up, the simple truth is the damage has already been done. The amount of information contained in these letters could be the last piece in the Identity Theft Puzzle.”
“There are organised gangs that actually go through peoples rubbish just looking for discarded rates notices, phone bills, credit card and bank statements, old rego papers and anything else they can use to convince the authorities that they are you,” Graham Doessel continued.
Mr. Doessel also commented, “Once the organised gangs have come back enough times (can take many months), got the paperwork they need, they will systematically go about building a copy of your identity. Then they can access bank accounts, get credit cards, apply for loans, phone accounts, and in some cases, buy property in your name. Some have even mortgaged or sold the family home of their Identity Theft Victims.”
A 2007 Australian Breau of Statistics survey shows over 500,000 people in Australia have been victim of Identity Fraud, with the majority coming from Credit or Bank Card Fraud.
If you think there is even a small chance that you may be the victim of Identity Fraud, (also known as Identity Theft) the simplest thing you can do is to contact www.MyCreditFile.com.au and request a Free copy of your credit file.
You are entitled to one free copy of your credit report ever year and it will arive within 10 working days. If you need a copy of your credit rating any sooner, you can pay a small fee to have it emailed to you within a couple of hours.
If you do discover there are concering entries on your credit rating, you have hte right to contest those and potentially have them ammended or removed.
Contact your creditor and ask that the items are updated or removed though we do find that unfortunately many clients are bluffed by their creditors and are unsuccessful after many months of trying.
If you are time poor or just want he best chance of repairing your credit rating, investigate the option of engaging a professional credit repair firm.
All professional credit repair firms will have a detailed website, publish all of their prices, have success stories from real clients and display their success rates.
Do your home work and then get your financial integrity back.[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
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YOUR CREDIT RATING HEALTH – & How To Check And Maintain It..
Your credit rating is just like your health. You can get regular check ups and maintain it, or you can wait until something goes wrong before you get it fixed. Being aware of your business’ credit file history can go a long way to not only keeping it afloat, but allowing for future expansion. GRAHAM DOESSEL addresses some common questions.
WHAT is my credit rating?
Your credit rating is really a file on your personal or business credit history and is collated by the major credit reporting agencies on anyone who has ever been credit-active. Your credit rating is then checked by any financial institution or credit provider and is used to assess both the amount you are able to borrow and your ability to repay the loan.
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CBA Judgment Removed…
Joe M. From WA found out yesterday that we had successfully negotiated the removal of his Commonwealth Bank Judgment.
This judgment had been hanging over Joe’s head for quite a while as he believed that you just had to wait it out..
This one took longer than the 21 day average but we got there In the end.
Joe has one more default and his credit rating will be repaired, he can then get the cheap interest rates for his home loan that he could only dream about with a bad credit rating