MyCRA Specialist Credit Repair Lawyers

Tag: credit report

  • Being credit file savvy can save you money

    Media Release
    19 September 2011

    Concerned Australians focusing on saving and reducing debt in the wake of the GFC, are overlooking how maintaining a clear credit file can be a simple way of making significant household savings, according to a national credit repairer.

    Director of MyCRA Credit Repairs, Graham Doessel says people eager to save are busy reducing debt and going without life’s luxuries, but in the process are overlooking a key way they can save themselves thousands.

    “A clear credit file allows consumers to shop for the best credit at the lowest interest rate. For instance, on a $400,000 home loan, those with a bad credit rating are potentially slugged around $550 extra per month in interest when comparing a non-conforming loan with a loan at a current standard variable rate,” Mr Doessel says.

    He says if people have a bad credit rating, it sticks for 5 to 7 years, and they are most times shut out of credit with the major banks for this period.

    “Unfortunately those people with a bad credit rating will generally be refused credit by mainstream lenders and funnelled into higher interest rate loans and cards which only seem to perpetuate the debt cycle for the very people who would benefit from saving money,” Mr Doessel says.

    Current information from the Australian Bureau of Statistics on household savings show for the first time since 2003, household savings have dramatically increased. The ABS revealed in March 2011 the saving ratio rose to 10.1% in seasonally adjusted terms in the September quarter 2010.

    Mr Doessel says many of his credit repair clients are in a better financial position than they have been in years for loan qualification, but are held back from taking advantage of competitive interest rates and stable house prices by black marks on their credit rating.

    “Many clients have everything in place for obtaining loans, until they apply for credit with a lender and are knocked back due to credit rating defaults they were previously unaware of – and often those defaults should not be there,” he says.

    He says the best way people can prevent this scenario is to get familiar with their credit file and the ways their good name can be compromised. He provides 6 tips for being credit file savvy:

    1. Make repayments on time. Any bills which are more than 60 days in arrears can be listed by the creditor as defaults on a person’s credit file. This includes home loans all the way through to phone and power bills.

    2. Dispute bills correctly. Many people find themselves with a bad credit rating following bill disputs with creditors such as phone and power companies. Many people are unaware that regardless of whether the bill has been disputed by the customer, if it is more than 60 days late the creditor will generally still list the non-payment as a default on the customer’s credit rating – whether the customer believes the amount is accurate or not. To avoid a bad credit rating when disputing bills, people should pay the bill by the due date and attempt to recover the money from the credit provider afterwards.

    3. Ensure the accuracy of your credit file. All credit active individuals are entitled to a free yearly credit file check from all the credit reporting agencies that may hold a file on them. People should take advantage of this, and ensure there are no errors on their credit file. Mistakes can and do occur on credit files. If there are inconsistencies, people do have the right to have them rectified.

    4. Educate yourself on identity theft. Identity theft is the fastest growing crime in Australia, and it can potentially ruin a person’s good credit rating. Typically, the fraudster extracts personal details from the victim and goes about obtaining credit under their name. Often the victim is not aware of the fraud until they attempt to obtain credit and are refused. Fraudsters have taken out credit cards, racked up thousands of dollars of debt, and in some cases have taken out mortgages in their victims’ names.

    The best way to prevent identity theft is to be aware of how it can occur. The Government’s SCAMwatch website www.scamwatch.gov.au is a great place to start getting educated on what to watch out for. For help with preventing online identity theft, the Government’s Stay Smart Online www.staysmartonline.gov.au website also offers ways to combat identity theft through internet use.

    5. Beware excess credit enquiries. Every time a person other than the credit file holder makes an enquiry on the credit file, this entry is noted. Unfortunately the credit file doesn’t show the nature of the enquiry, or whether the credit was approved or declined. Generally excess credit enquiries on the credit file will also hinder people’s chances of obtaining the best loan.

    People can avoid this by not shopping around for credit, or by ensuring that all banks/brokers they deal with do not run a credit check on them until absolutely necessary. Potential borrowers can obtain a copy of their own credit file without incurring a credit enquiry, and this may be a better option to maintain a clear credit rating.

    6. Keep credit limits to the minimum needed. Reducing credit limits not only prevents overspending – it is also beneficial for a person’s credit rating. Credit limits are recorded on all credit that has been taken out by the credit file holder. This amount shows on a person’s credit file, not the amount they have actually used. People should reduce lofty credit limits closer to the actual debt amount.

    Mr Doessel says all credit active individuals will benefit from educating themselves on credit reporting in Australia, and for those that discover inaccuracies on their credit file they will save themselves money by having them removed.

    “People can greatly benefit from clearing their credit file of errors. Sometimes people have neither the time, nor knowledge of legislation that is required to deal with creditors, and in this instance a credit repairer can do the work for them,” he says.

    /ENDS

    Please contact:

    Lisa Brewster – Media Relations   Mob: 0450 554 007 media@mycra.com.au
    Graham Doessel – Director  07 3124 7133

    http://www.mycra.com.au/ www.mycra.com.au/blog

    Credit Repairs is Australia’s leader in credit rating repairs. We permanently remove defaults from credit files.

    Link: Australian Bureau of Statistics Household Saving

    Image: Arvind Balamaran/ FreeDigitalPhotos.net

  • Gen Y could be hazardous to their parents’ credit health

    Media Release
    4 August 2011

    Parents who piggy back their children into the property market are not only risking their financial health by doing so, but their good credit rating, a national credit repairer warns.

    Director of MyCRA Credit Repairs, Graham Doessel says the trend of placing the family home as collateral to assist kids into the property market could easily see people up against credit problems if loan repayments aren’t met.

    “There is no doubt it is very difficult for Gen Y to break into the property market, but it is essential that parents understand the risks involved in going guarantor on their child’s home loan. The decision can affect their finances and their ability to obtain credit in the future if things go bad,” Mr Doessel says.

    This comes as the Herald Sun revealed on Sunday Gen Y is using any means possible to break into the property market – one method of which is to use their parent’s property as collateral for their purchase in what is known as a ‘Family Equity Loan.’

    “Aussie Carnegie mortgage broker Mark Daly said family equity loans, which can allow applicants to borrow the entire value of a home and avoid costly mortgage insurance, were becoming more popular with younger cash-strapped buyers,” the article says.

    But Mr Doessel says the risks are often very high on this type of loan. The guarantor is liable for repayments should they not be met, plus all interest, fees and charges, so if the child fails to make repayments, the family home and the parent’s credit file could be put at risk.

    “In instances where repayments are not met, the creditor can place a default on both credit files. Often parents are not made aware the repayments are late until they find the default on their credit file. By then it is too late for their credit rating, and they face being blacklisted from obtaining credit in the future,” Mr Doessel says.

    He says defaults remain on a person’s credit file for 5 years.

    “So for 5 years both parties are unable to obtain further credit and often unable to take out even a mobile phone plan. Parents who may have been close to financial freedom are now facing debt, and a shaky retirement,” he says.

    He says the situation is amplified if the guarantor is unable to cover the repayments.

    “The bank begins to use the property the guarantor put forward as collateral, to recover lost debts. There is a danger the guarantor can lose their home.”

    “By far the most important question parents need to be asking is ‘could we make the repayments on this loan should our child be unable to?’ If there is any doubt of this don’t go guarantor,” Mr Doessel says.

    The Sydney Morning Herald’s Personal Loans Smart Guide provides some other points to consider when making the decision whether or not to go guarantor on a home loan:

    •How much is being borrowed?
    •How responsible is the borrower?
    •How stable is their employment?
    •Does the borrower have any other means of repaying the loan should he or she fall ill, be injured or become unemployed?
    •Can I afford to repay the total sum of the loan?

    Mr Doessel recommends parents seek third party and or legal advice before proceeding. He also recommends a few other policies be put in place:

    1. Insist children have adequate insurance to cover anything that may go wrong during the term of the loan, such as life insurance and income protection insurance.
    3. Set a specific amount that will be guaranteed, and ensure there is an ending to the time period of the guarantee –otherwise the guarantor could be liable for the loan for years to come.
    4. Ask that a copy of all bank statements be provided during the course of the guarantee, so that parents are aware of any late payments. This way, payment problems can be addressed while the parent’s good credit rating is still intact.
    5. If the need for a guarantor is purely due to black marks on the child’s credit file, they may still be able to access credit on their own terms. If the credit file contains a default listing which has errors, is unjust or simply should not be there, under current legislation they do have the right to have that inconsistency removed. This would result in a clear credit file and negate the need for a guarantor.  People can contact www.mycra.com.au for more information.

    /ENDS

    Please contact:
    Lisa Brewster – Media Relations    Mob: 0450 554 007 media@mycra.com.au
    Graham Doessel  – Director   Office Ph: 07 3124 7133

    http://www.mycra.com.au/ 246 Stafford Road, STAFFORD QLD.

    MyCRA Credit Repairs is Australia’s leader in credit rating repairs. We permanently remove defaults from credit files.

    Links:
    http://www.heraldsun.com.au/money/young-bank-on-family-home-for-loan-security/story-e6frfh5f-1226133621971
    http://www.smh.com.au/money/tools-and-guides/step-4-going-guarantor-20100529-wmcd.html

    Image: Ambro / FreeDigitalPhotos.net

     

  • July’s Lending Finance statistics

    The Australian Bureau of Statistics recently released statistics on lending finance for the month of July . These statistics show a slow but steady increase in lending committments, when compared with the relatively flat June statistics:

     

     

    JULY KEY POINTS

    JULY 2011 COMPARED WITH JUNE 2011:

    HOUSING FINANCE FOR OWNER OCCUPATION
     The total value of owner occupied housing commitments excluding alterations and additions rose 1.5% in trend terms and the seasonally adjusted series rose 1.4%.

     

    PERSONAL FINANCE
     The trend series for the value of total personal finance commitments rose 1.1%. Fixed lending commitments rose 1.1% and revolving credit commitments rose 1.1%.
     The seasonally adjusted series for the value of total personal finance commitments rose 0.5%. Revolving credit commitments rose 3.9%, while fixed lending commitments fell 2.3%.

     

    COMMERCIAL FINANCE
     The trend series for the value of total commercial finance commitments rose 0.9%. Revolving credit commitments rose 2.2% and fixed lending commitments rose 0.3%.
     The seasonally adjusted series for the value of total commercial finance commitments rose 6.1% in July 2011, after a 6.1% fall in June 2011. Revolving credit commitments rose 13.4%, after a 7.8% fall in the previous month. Fixed lending commitments rose 2.7%.

     

    LEASE FINANCE
     The trend series for the value of total lease finance commitments fell 1.3%, while the seasonally adjusted series rose 3.4%.

     

    Australian Broker News says the rise in commercial lending was foreseen by Jonathan Street, executive director of commercial lender ‘Think Tank.’ He predicted “pent up” demand for commercial credit would “release” at some point this year.

    While finance committments are on the rise, experts say credit debt is not. There has been a big trend towards direct debit cards – showing Australians are preferring to spend their own money rather than pay credit for things and some say points to people reigning in debt and focusing on saving. According to finance commentators Switzer, there has been a sharp fall in credit card debt. Statistics show purchases made on debit cards were up by 18.9 per cent on a year ago, while purchases made on credit cards rose by just 1.9 per cent.

    What is evident, is the slow increase in lending figures. This demonstrates that banks are still wary about who they lend money to. It also shows that consumers are being wary about what they borrow money for. But housing finance still seems to be a priority for many Australians.

    With banks still cautious, there still appears to be a great need for a clear credit rating in the current market. Prospective home owners should ensure their credit file puts them in the best position for obtaining a mortgage. They should do a credit check, and ensure their credit report comes back clear.

    If people do find their credit report reveals some black marks, they should consider whether they are candidates for credit repair.

    People should be aware that creditors make mistakes when putting listings on credit files all the time. Sometimes it can be a case of mistaken identity, the wrong person ends up with the bad credit rating, sometimes it can be a change in address which causes the adverse listing, or simple computer error. So it is worth doing a free check every 12 months, even if people think they should have no adverse listings on their credit file.

    It is the credit file holder’s responsibility to obtain a credit report from the credit reporting agencies and ensure their credit file is as it should be. Contrary to popular belief, if the credit report shows inconsistencies, people do have the right to have them removed. If a listing has been put there in error, it is possible to have it removed – NOT JUST MARKED AS PAID. For those people who were previously unable to obtain a mortgage due to credit file defaults this may open a door they thought was closed for 5 years (the term of a
    default).

    For more information on how to check credit files, and for help with credit rating repair, visit MyCRA Credit Repairs website.

     

    Image: Idea go/ FreeDigitalPhotos.net

  • New statistics paint positive picture of housing market

    The Federal Government’s announcement of the best economic growth in four years and the prediction that interest rates remain steady for the rest of the year, may be the catalyst for a return to slow but positive growth in the housing market. The Government announced today a 1.2 per cent increase in GDP in the 3 months to June 30.

    The trend is definitely upwards following the latest housing statistics from the Australian Bureau of Statistics. Whilst a minimal increase, and less than expected by economists, the result should still be heartening for the many brokers, investors and home owners alike who have been waiting with bated breath for something positive from the property market.

    Statistics released from the ABS on July’s housing figures show a one per cent rise in home loans for the month which is an improvement on the flat market of the last few months.

    Total housing finance by value rose 1.6 per cent in July, seasonally adjusted, to $20.576 billion. The value of home loans for owner-occupied homes rose 1.4 per cent to $14.4 billion after seasonal adjustments. The value of loans for investment homes rose 1.9 per cent to $6.2 billion.

    The number of commitments to buy new homes fell 0.9 per cent after seasonal adjustments, while commitments to buy established homes rose 1.3 per cent.

    The number of loan commitments for building homes fell 0.8 per cent.

    JULY KEY FIGURES

    Trend estimates
    Seasonally adjusted estimates
    Jul 2011
    Jun 2011 to Jul 2011
    Jul 2011
    Jun 2011 to Jul 2011

    Value of dwelling
    commitments(a)(b)
    $m
    % change
    $m
    % change
    Total dwellings
    20 449
    1.2
    20 576
    1.6
    Owner occupied
    housing
    14 280
    1.5
    14 370
    1.4
    Investment housing –
    fixed loans(c)
    6 169
    0.5
    6 206
    1.9
    Number of dwelling commitments(a)(b)
    no.
    % change
    no.
    % change
    Owner occupied
    housing
    49 548
    1.7
    49 813
    1.0
    Construction of
    dwellings
    4 796
    1.3
    4 757
    -0.8
    Purchase of new
    dwellings
    2 098
    2.3
    2 084
    -0.9
    Purchase of
    established dwellings
    42 654
    1.7
    42 972
    1.3

    (a)
    Includes refinancing (see Glossary).
    (b)
    Excludes alterations and additions.
    (c)
    Excludes revolving credit.

     

    Value of dwelling commitments,
    Total dwellings
    Graph: Value of dwelling commitments, Total dwellings

    No. of dwelling commitments,
    Owner occupied housing
    Graph: No. of dwelling commitments, Owner occupied housing

    Coupled with the small rise in home loans, were statistics released yesterday from the ABS showing household spending has also risen 1 per cent in the

    With this small boost in confidence, will be the need for prospective home owners to ensure they have not been tarnished by the gloomy periods of recent months in respect to their credit file. It would suggest this could be a good time for people to do a credit check, and ensure their credit report comes back clear.

    Whilst the outlook may be positive, it probably hasn’t transferred to banks yet – so they may still require borrowers to have a clear credit file to obtain a mortgage in the current market.

    People should be aware that any repayments which were left late past 60 days may have been listed on their credit file as defaults. This includes any bills which were in dispute.

    People should also be aware that creditors make mistakes when putting listings on credit files all the time. Sometimes it can be a case of mistaken identity, the wrong person ends up with the bad credit rating, sometimes it can be a change in address which causes the adverse listing, or simple computer error. So it is worth doing a free check every 12 months, even if people think they should have no adverse listings on their credit file.

    It is the credit file holder’s responsibility to obtain a credit report from the credit reporting agencies and ensure their credit file is as it should be. Contrary to popular belief, if the credit report shows inconsistencies, people do have the right to have them removed. If a listing has been put there in error, it is possible to have it removed – NOT JUST MARKED AS PAID. For those people who were previously unable to obtain a mortgage due to credit file defaults this may open a door they thought was closed for 5 years (the term of a default).

    For more information on how to check credit files, and for help with credit rating repair, visit MyCRA Credit Repairs website.

  • Found a better home loan? Check your credit file before applying to refinance

    Media Release

    25 August 2011

    Home owners refinancing in the wake of the government’s scrapping of home loan exit fees should consider the health of their credit file before they make a new application, according to a national credit repairer.

    Director of MyCRA Credit Repairs, Graham Doessel says existing home owners should exercise their right to a free credit report from the major credit reporting agencies prior to making any enquiries on a new home loan.

    “People who already have a mortgage probably haven’t considered how important a clear credit rating is – even second time around. Regardless of whether people have been diligent payers, creditors can and do sometimes make mistakes with people’s credit files and some people end up with black marks against their name that shouldn’t be there,” Mr Doessel says.

    A bad credit rating can result when a bill or repayment goes unpaid past 60 days. After this time, a creditor has the right to list that non-payment as a default on the person’s credit file.

    “In the current finance market, any black mark generally results in an automatic decline with the major lenders. Even too many credit enquiries can blow someone’s chances of finance approval, so it really is important for people to know what is said about them on their credit report before they go in to refinance,” Mr Doessel says.

    This comes as The Telegraph reported earlier this month existing home owners are staying put and refinancing in high levels.

    It reported mortgage broker Australian Finance Group’s figures of about 39 per cent of their July mortgages were from people refinancing. AFG attributed this trend to the major banks competing very aggressively on fees and price since exit fees were banned.

    “If you have a home loan at the moment, it’s the best time in 20 years to be looking for a better deal,” AFG spokesman Mark Hewitt said.

    Mr Doessel says many of his clients have been in the middle of refinancing, whether to reduce their repayments or to get a better deal – when the bank has performed a credit check and found defaults against their name.

    “Sometimes people don’t know their good name is compromised until they apply for finance and are refused. Many times if they had checked their credit file they may have had the chance to rectify any errors or save themselves the embarrassment prior to applying for the loan,” he says.

    Mr Doessel says approximately 63% of the clients who contact his company for credit repair would be people who have defaults, writs or Judgments which are listed in error on their credit file.

    “We have clients who are facing identity theft; some are caught in issues over separation from their spouse; some have been disputing a bill which went to default stage and many people are just victims of the fallout from inadequate billing procedures – wrong names, wrong addresses, human and computer errors,” he says.

    Under current credit reporting legislation, consumers have the right to a free credit report from the credit reporting agencies once a year.

    People need to contact all the credit reporting agencies to request their report – as creditors have access to 3 agencies within mainland Australia and 4 in Tasmania. The report must be provided to them in writing within 10 days of the request.

    Consumers also have the right to have any inconsistencies on their credit file rectified.  Defaults can be marked as paid if the account has been settled.

    But Mr Doessel says listings are not removed by creditors unless the file holder can provide adequate reason and lots of evidence as to why the listing should not be there.

    “Credit repair requires knowledge of the legislation, lots of evidence and perseverance. But for those people whose financial freedom is hindered because their credit file contains errors, it is a point worth fighting for,” he says.

    /ENDS
    Please contact:
    Lisa Brewster – Media Relations   Mob: 0450 554 007 media@mycra.com.au

    Graham Doessel – Director  (07) 3124 7133 http://www.mycra.com.au

    MyCRA Credit Repairs is Australia’s leader in credit rating repairs. We permanently remove defaults from credit files.

    Link: http://www.dailytelegraph.com.au/money/better-mortgage-deals-beckon-as-banks-create-more-deals/story-e6frezc0-1226108846876

    Image: renjith krishnan / FreeDigitalPhotos.net

  • Australian PlayStation users given free identity theft protection for a year

    Finally Sony has recognised the possible threat that was made to the personal information of its 1.5 million Australian PlayStation users. After one of the world’s biggest data breaches occurred on the PlayStation Network in April, Sony has come to the party with an offer of free identity protection for the year.

    The Sydney Morning Herald reports about this in its story ‘Sony offers free ID theft protection to Aussies.’

    The package includes “CyberAgent Internet Surveillance”, whereby CS Identity’s technology scours the internet for unauthorised use of your identity. The firm conducts 24/7 monitoring of criminal web pages, chat rooms, bulletin boards and file sharing sites to identify trading or selling of customers’ personal information.

    Identity restoration is also included, which involves the firm helping customers restore their identity after becoming the victim of identity theft.
    The data stolen during the breach includes names, gender, addresses, email addresses, birthdays and login passwords for Sony’s PlayStation Network and its Qriocity music streaming service.

    All up 1,560,791 Australian accounts were affected – 280,000 of which had credit card details. This is a fraction of the 77 million total accounts exposed worldwide.

    Security experts have warned that even without credit card details, hackers could use the other stolen details to construct highly targeted and believable attacks designed to steal more personal information and/or infect computers.

    The SMH says the Australian Privacy Commissioner, Timothy Pilgrim, has been investigating the breach, and they say it is still ongoing. In May we blogged about Australia’s Privacy Laws, as they relate to data breaches.

    The Government is set to introduce tougher Privacy Laws following this data breach. One of which will be mandatory notification laws, helping to protect Australians from identity theft following any future data breaches, and another which will allow victims of identity theft following a data breach to be able to obtain some kind of compensation for any loss they may receive.

    The Sydney Morning Herald recently reported one in 10 Australians who use the internet have lost money to online identity fraud over the past year, according to VeriSign Authentification Services. We recently blogged that these fraud figures have doubled since 2007. The cost of this is estimated to be $1.286 billion during the past year.

    But the real cost of identity theft comes when a person’s credit file is impaired. When identity theft affects people’s credit files there is no reimbursement for losing the money they could borrow. But victims often lose their dream home, can’t borrow for their business and can’t get the new car they wanted.

    Often victims don’t know about the fraud until they apply for credit and are refused because they have a bad credit rating.

    Image: Arvin Balaraman / FreeDigitalPhotos.net

  • Experian given green light by ACCC to enter Australian credit reporting

    Credit active individuals will have yet another company to contact when obtaining their credit history, and it will be as important as ever for people to check their credit file regularly.

    There is a new player in the credit reporting game, and it has some of Australia’s biggest lenders as its shareholders. Back in May, we blogged about the possibility of U.K. giant Experian entering Australian credit reporting, and speculated on what the issues may be for credit file holders in this country.

    Today newly appointed ACCC Chairman, Rod Simms announced his approval of Experian’s entrance into the Australian market. The Sydney Morning Herald ran a story titled Experian is allowed to report for duty. The article says Experian will challenge the other two major credit reporting agencies, Veda Advantage and Dun & Bradstreet for Australia’s major credit reporter.

    “The Australian Competition and Consumer Commission chairman yesterday decided there would be no substantial lessening of competition if Experian became the third sizeable in the Australian market – even if the big four banks and two other big US-backed lenders (Citigroup and GE Capital) are minority shareholders.

    Veda and the Dun and Bradstreet group have been the big players until now, and the banks are among their largest customers. There was a fear that the banks now have a financial incentive to put all their business through Experian, or at least choke off the supply of customer credit information to service providers that will in future be competitors.

    Sims and the ACCC accepted the banks’ argument that their backing of a new entrant to the market in Experian was in fact designed to increase competition by adding some pricing tension for services,” the article says.

    So where do consumers stand amongst this change? According to the ACCC, they are in an improved state. They acknowledged Experian’s argument that the benefits to having a new credit reporting agency like Experian, is the greater competition for accuracy and efficiency that will result.

    In addition to this, Australia’s move to new positive credit reporting laws will be enhanced by a company like Experian which is experienced in this type of data collection in the U.K.

    But what about the accuracy of credit reporting – will this be enhanced?

    Currently, there are several pieces of legislation, including the National Consumer Credit Protection Act and the Credit Reporting Code of Conduct 2009 which have gone a long way to improving the accuracy of credit reporting, by imposing tougher penalties for creditors who don’t comply with the Acts. The ACCC Chairman, in all likelihood probably found that legislation was strong enough to combat any conflict of interest that could have resulted from having the creditors also being minor shareholders in the credit reporting agency.

    Whilst Experian will be bound to comply with this legislation as the other agencies are, the onus is on the consumer to check the accuracy of their credit report. This is where the system could fall down – through simple lack of public education. Yearly credit file checks are currently not in abundance for most credit active individuals. When disputing any adverse listing, it is up to the credit file holder to provide reason as to
    why the creditor has not complied with legislation if they feel there are errors on their credit file.

    Current statistics from Choice Magazine from 2004 point to up to 34% of credit files in Australia likely to contain errors.

    What is concerning, is that many creditors are getting away
    with not complying with Australia’s strict credit reporting legislation because consumers are simply not checking their credit file for errors. People are only finding out about any defaults, writs or judgments on their file when they apply for credit. This guarantees them an automatic decline with the bank and leaves them angry and stressed if they feel the listing should not be there.

    If more was done to educate consumers as to their right to check their credit file for free every year, then people would have time to repair any errors when it is not urgent. It could also increase pressure for creditors to enhance the accuracy of credit reporting.

    Is there a conflict of interest in terms of accuracy when many major Australian creditors will be small shareholders in the credit reporting agency? The ACCC found this was not the case.

    Currently people can obtain a copy of their credit file for free every 12 months from one of the Australian credit reporting agencies, Veda Advantage, Dun & Bradstreet or Tasmanian Collection Services.

    We recommend everyone should be concerned about the accuracy of their credit file. A yearly check should provide a picture as to its accuracy, and allow them the opportunity to redress any errors which present on their file prior to needing credit.

    And for borrowers whose lender requires a credit check to
    secure finance? We predict their application fee just got more expensive with the introduction of the new agency – potentially paying for three or four credit reports instead of two to three.

     

  • Is your child’s internet use putting your credit rating at risk?

    Media Release

    18 July 2011

    Parents who allow children and young adults to have free reign of the computer, and who don’t apply meaningful cyber-security measures at home are putting themselves at risk of identity theft, and threatening the family’s good credit rating, a national credit rating repairer warns.

    Director of MyCRA Credit Repairs, Graham Doessel says experience is showing us it is not enough for people to simply download anti-virus software and assume they are protected against identity theft.

    “Every day there’s more and more reported cases of identity theft via the cyber-world, with criminals gaining access to personal information online, in order to commit identity fraud in the victim’s name.”

    “While the internet is an essential tool for children to be competent with, parents have to be realistic about what kind of protection they are affording their family when they allow the control of the family computer to rest solely with their child,” he says.

    Mr Doessel says the dangers of children downloading viruses, participating in scams, releasing credit card details and disclosing personal information and passwords to criminals can all be minimised by parents taking an active role in their child’s internet use, and constantly updating their own cyber-awareness.

    “Gone are the days of people joking about how their children’s knowledge of the internet has surpassed their own – the scary fact  is it’s happened. The threat of criminals taking advantage of a parent’s lack of expertise is real, and people should do all they can to stay ahead of what is becoming the fastest growing crime in the country,” he says.

    A U.S. study released earlier this year, showed that of the 20 million minors who actively used the social networking site ‘Facebook’ in the past year, 7.5 million—or more than one-third—were younger than 13 and not supposed to be able to use the site.

    “Among young users, more than 5 million were 10 and under, and their accounts were largely unsupervised by their parents,” the report revealed.

    It also revealed that one million children were harassed, threatened, or subjected to other forms of cyber-bullying on  Facebook in the past year.

    “Clearly, using Facebook presents children and their friends and families with safety, security, and privacy risks,” the report said.

    Mr Doessel says fraudsters are often extremely good at extracting personal information from adults, so doing the same with children would be a walk in the park.

    “The amount of personal information that many young people have freely available for viewing on Facebook is frightening. We may say it is harmless, but what’s to say fraudsters can’t sit on that information and wait until their victims come of age to commit fraud in their name?”

    “Other parents alarmingly give over their credit card details to their children to use when downloading music or games, or use the same passwords for ITunes that they may use for their bank accounts. This information in the wrong hands can see someone taking out credit in the victim’s name, and completely destroying their financial future” he says.

    Mr Doessel says a major downfall to being an identity theft victim is not only the initial loss of monies, but if the fraud sees accounts in the victim’s name going undetected and unpaid past 60 days, a person’s credit file can be ruined for 5-7 years due to defaults.

    “It need not be major fraud to be a massive blow to the identity theft victim. Unpaid accounts for as little as $100 can have the same negative impact on someone’s ability to obtain credit as a missed mortgage payment. So any misuse of someone’s credit file can be extremely significant,” he says.

    For parents who want to educate themselves about the risks of cyber-crime, the Government has put together the CyberSmart website, encouraging parents and kids to be aware of the dangers the internet may pose for children.

    The Government recommends the close monitoring of all children’s internet use. Some of the other recommendations it makes include:

    – Be aware of and involved in children’s internet use. Bookmark a list of ‘favourites’ for them. Encourage children to share new websites and explore together. Assist them whenever they need to disclose personal information.

    – Talk to children about personal information and why it is special.

    – Consider creating a family ‘fun’ email account separate from all other accounts for the child’s use. This way it can be deleted if misused.

    – Consider using filters, labels and safe zones to manage children’s

    – Install and update anti-virus and other e-security software to restrict unauthorised access to data on the home computer and protect that data from corruption. Turn firewall on, set computer to automatic scan and update regularly.

    If people suspect identity theft has affected their credit file, they can contact MyCRA Credit Repairs www.mycra.com.au for help with obtaining a copy of their credit report, and removing any discrepancies from their credit file.

    /ENDS

    Please contact:

    Lisa Brewster – Media Relations
    Mob: 0450 554 007 media@mycra.com.au

    Graham Doessel  – Director

    Ph: 07 3124 7133

    http://www.mycra.com.au

    MyCRA Credit Repairs is Australia’s leader in credit rating repairs. We permanently remove defaults from credit files.

    Links:

    http://www.consumerreports.org/cro/magazinearchive/2011/june/electronics-computers/state-of-the-net/facebook-concerns/index.htm

    http://www.cybersmart.gov.au/

    http://www.cybersmart.gov.au/Parents/Cybersafety%20issues/Protecting%20personal%20information/Identity%20theft.aspx

    Image: Picture Youth / FreeDigitalPhotos.net

  • Australia’s new credit reporting laws: what they mean for home buyers

    MEDIA RELEASE:

    14 July 2011

    Proposed changes to Australia’s credit reporting laws will give those home buyers who would otherwise not have been approved due to minor credit defaults more chances for finance, according to a national credit rating repairer.

    Director of MyCRA Credit Repairs, Graham Doessel says the ‘comprehensive credit reporting’ changes currently under review by the Senate Finance and Public Administration should help lenders gain a clearer picture of a home buyer’s suitability for finance, and should help to alleviate unfair ‘knock-backs.’

    “The problem with the information currently recorded on people’s credit reports, is that only negative data is displayed. There is no data showing any positive repayment history, the type of debt, or the outstanding amount. So utilities bills are treated the same as mortgage defaults. Currently we have hundreds of clients who are unable to secure a home loan due to being in default on phone bills – some for as little as $100,” Mr Doessel says.

    He says the future of credit reporting will allow lenders to make a decision for home loan suitability based on more extensive history of the borrower. The proposed ‘comprehensive reporting’ scheme would include:

    -the type of each current credit account opened (for example, mortgage, personal loan, credit card);

    -the date on which each current credit account was opened;

    -the limit of each current credit account (for example, initial advance, amount of credit approved, approved limit); and

    -the date on which each credit account was closed.

    This follows new legislation released by the Government early this year requiring lenders to prove the suitability of borrowers to make repayments before allowing access to further credit.

    Mr Doessel says on the other hand there will be some buyers who are disadvantaged by the changes, particularly those who have a tendency to over-inflate their suitability.

    “It will require home buyers to be truthful about the current credit they have taken out, and the limits on each account. The new system may reveal some people are considered to be over-extending themselves and are rejected where they normally would have been approved. But in my line of work, many buyers are absolutely suitable to service a home loan, but have small-time defaults which hold them back.”

    “The other group that will be disadvantaged are those who are late with their payments for major credit. Under the new laws, late payments to a regulated NCCP credit provider such as a bank can be recorded as such, regardless of whether the late payment gets to default stage. Utility providers are not regulated in the same way, so normal rules for defaults will apply,” Mr Doessel says.

    He says the new laws will mean it is more important than ever for people to request regular updates on their credit report.

    “With all the new data available, there will be more opportunity for errors to occur. People should obtain a free copy of their credit report every 12 months from one or more of the credit reporting agencies in Australia, to ensure their file does not contain any inconsistencies,” he says.

    Mr Doessel says if people find information listed on their credit file which they believe is in error, is unjust or just shouldn’t be there, they do have the right to have that information rectified. He does say however, that it that can be a difficult process for the individual.

    “Navigating credit reporting legislation and negotiating with creditors is not easy. Unfortunately in most cases, if people attempt to remove the default themselves they can do more harm than good by not understanding the process fully, almost like trying to defend themselves in court. They might do OK, but they only get one shot at it and if they don’t get it 100% right, they will be unsuccessful. There is no appeal in most cases,” he says.

    Contact www.mycra.com.au for more help with obtaining a credit report and credit repair.

    /ENDS.

    Please contact:

    Lisa Brewster – Media Relations

    0450 554 007  media@mycra.com.au

    MyCRA Credit Repairs is Australia’s leader in credit rating repair. We permanently remove defaults from credit files.

    Link:

    http://www.alrc.gov.au/publications/55.%20More 20Comprehensive%20Credit%20Reporting/models-more comprehensive-credit-reporting

    Image: Danilo Rizzuiti/ FreeDigitalPhotos.net

  • Privacy Commissioner releases findings on Telstra mailout error

    Whenever the public are in danger of having their credit file tarnished due to data breaches which can result in identity theft, it is important to warn them.

    Recent news from the OAIC (Office of the Australian Information Commissioner on a botched Telstra mailout has come forth.

    The OAIC today released the findings of its investigation into the Telstra
    mailing error
    which resulted in around 60,000 Telstra customers’ personal information being sent to other customers.

    Australian Privacy Commissioner, Timothy Pilgrim opened an investigation after Telstra notified him of the incident in October 2010.

    Mr Pilgrim found that while Telstra did breach the Privacy Act in terms of disclosing personal information of its customers to a third party, it was not due to any failings of the security of its system, but simple human error.

    The investigation revealed that Telstra had a range of security measures in place to protect customer personal information involved in mail campaigns. These measures include privacy obligations in agreements with mailing houses, privacy impact assessments at the outset of mail out initiatives, and procedures to ensure staff handle personal information appropriately during mail campaigns.

    “In this instance, taking into account the range of measures Telstra has in place for mail campaigns, I consider that the one-off human error that occurred does not mean that Telstra failed to comply with its obligation to take reasonable steps to protect the personal information of its customers. Therefore, I consider that Telstra has not breached this particular aspect of the Privacy Act,” the Privacy Commissioner said.

    The Commissioner also noted Telstra’s fast notification of the data breach.

    Mr Pilgrim did say, however, that if an individual complaint came to them following this matter, the complaint would be considered on its own merits.

    “Incidents such as this one highlight how important it is for all organisations to take steps to protect their customers’ privacy. If such an incident does occur, it is best practice to notify the OAIC as soon as possible and take action immediately to prevent further breaches,” he said.

    This incident brings to light a section of Australian privacy law that needs to improve. Luckily, in this incident, Telstra did the right thing and notified its customers and the Privacy Commissioner of the data breach immediately.

    But when the Sony PlayStation data breach occurred in May, Sony did not notify its customers of the data breach immediately, they took about a week. In that time its customers were vulnerable to identity theft, and there was nothing our Government could do as recourse. Our data breach notification laws currently do not require companies to notify its customers immediately following a data breach.

    The Australian Law Reform Commission has made a recommendation for amendments of this law to occur, and the Government is currently considering it.

    The dangers of data breaches

    If the wrong person gets hold of someone’s personal details, they can potentially build a profile of identity documentation that can give them the opportunity to commit fraud.

    Fraudsters who have access to small pieces of specific information on someone can then build on that profile, eventually requesting ‘replacement’ copies of drivers licences and can then access bank accounts, get credit cards, apply for loans, phone accounts, and in some cases, buy property in someone else’s name. There are some identity theft cases where fraudsters have even mortgaged or sold the family home of their identity theft victims.

    Once someone’s identity has been stolen, their credit file is generally tarnished. This credit file blemish will unfortunately haunt the victim for 5 years while the listing/s remain on their credit file. Credit file blemishes generally deny someone access to most credit for the term of the default.

    It is important for everyone to know they can order a free copy of their credit file report every year from one or more of the credit reporting agencies in Australia, Veda Advantage, Dun and Bradstreet and Tasmanian Collection Services.

    Contact MyCRA Credit Repairs for help with repairing credit files following identity theft.

    Image: Luigi Diamanti/ FreeDigitalPhotos.net

  • Caught affluenza? How it can affect your credit rating health

    Affluenza is a disease of the 21st Century that can make us sick, and it can make our credit file sick with it –pulling us into a crazy cycle of spending and debt. Many of us are struggling to stay happy under a pile of ‘things’ and a pile of debt.

    The Wikipedia explanation of affluenza refers to it as “a painful, contagious, socially transmitted condition of overload, debt, anxiety and waste resulting from the dogged pursuit of more.”

    It is the disease of consumerism and it is being fuelled by big corporations urging us to buy more, persuading us with clever advertising aimed at selling to our emotions. It drives us to work crazy hours leaving no time for ourselves and our families. It drives up the mental health problems, the suicide rates, the divorce rates, the drug addictions, fraud, the stress related health problems – all these things seem to be a curse of living in the 21st Century in the Western world.

    Recently Fran Sidoti from SavingsGuide.com.au posted an interesting article about this topic titled Affluenza, And What It Might Mean For You. She says it starts by wanting a big house, and then all of those things that go in it, and with it – but that when we have everything, we are still not happy. She suggests we take a step back and employ old-fashioned values like “building a strong family, especially with an awareness of role models like grandparents who wouldn’t recognise affluenza if it bit them. A respect for hard work and the money it earns is crucial, as is emphasis on philanthropy and charity.”

    Australians Clive Hamilton and Richard Denniss’ book, Affluenza: When Too Much is Never Enough, poses the question, “If the economy has been doing so well, why are we not becoming happier?”

    Here is an excerpt from that book:

    “Our houses are bigger than ever, but our families are smaller. Our kids go to the best schools we can afford, but we hardly see them. We’ve got more money to spend, yet we’re further in debt than ever before. What is going on?

    The Western world is in the grip of a consumption binge that is unique in human history. We aspire to the lifestyles of the rich and famous at the cost of family, friends and personal fulfilment. Rates of stress, depression and obesity are up as we wrestle with the emptiness and endless disappointments of the consumer life.

    Affluenza pulls no punches, claiming our whole society is addicted to overconsumption. It tracks how much Australians overwork, the growing mountains of stuff we throw out, the drugs we take to ‘self-medicate’ and the real meaning of ‘choice’. Fortunately there is a cure. More and more Australians are deciding to ignore the advertisers, reduce their consumer spending and recapture their time for the things that really matter.”

    How many of us know someone who has gotten really sick – so sick that they lose everything – the house, the car, the job. If they are lucky enough to survive it, they always seem to have this new-found view of money. They often make that life changing decision to cut back on all those material things. They say they appreciate that the real joy in this world comes from spending time with family and friends and also dedicating some time to themselves.

    A new perspective on credit

    We should think of our credit file as a mirror on our finances. It can reflect our assets, our good history, but it can also reveal our financial shortcomings. It can be a reflection of our inability to stick with something, our disregard for repayments and it shows the financial potholes we fall into that are sometimes impossible to climb out of.

    How healthy are we looking?

    It is perfectly okay to use credit, as long as we make it work for us. We should use it to enhance our lives so that we can spend time with the ones we love, or to really improve our quality of life.

    Maybe we throw that long sought after holiday on the credit card and take the family away? Or take out repayments on an educational course that will change our working lives forever? Or perhaps we do buy a home, but after years of good saving. One that fits all the requirements of what we need, rather than what we want. A home we don’t have to work 24/7 to pay off because it is priced within our means.

    What we shouldn’t do, is spend money we don’t have, on things we don’t need, and ultimately find ourselves with what we don’t want – debt, unhappiness and a bad credit history.

    A bad credit rating can completely change our financial situation. The black marks placed there by creditors show up on our credit file for 5 years. Bad credit can limit our choices and can perpetuate the debt cycle by leading us to choose loans with higher interest rates and more fees, so the struggle to make repayments can be even harder.

    A clean slate

    If we want to try and start again with credit, it may be possible to wipe the slate clean, particularly if our bad credit rating should not be there.  Firstly, we can obtain a  free copy of our credit report from one or more of the credit reporting agencies, Veda Advantage, Dun & Bradstreet and Tasmanian Collection Services (TASCOL). If after checking our credit file we find inconsistencies, we may be a good candidate for credit repair.

    A credit repairer can work with creditors on our behalf to completely clear our credit file of all defaults, clear-outs, writs and Judgments which contain errors, are unjust or just should not be there. This means we no longer have a bad credit rating, but a completely clear credit file, giving us the financial freedom to use credit whenever we need to.

    The rest is up to us.

    Visit MyCRA’s website www.mycra.com.au for more information on credit repair.

    Image: Salvatore Vuono/ FreeDigitalPhotos.net

    Image: photostock/FreeDigitalPhotos.net

  • Government survey reveals our fears of identity theft

    A Governement survey on identity theft reveals 9 out of 10 Australians are concerned or very concerned about identity theft and misuse. Rightly so, considering the grave danger it poses to a victim’s financial future through destroying their good credit rating.

    The identity theft survey, details of which were released by Attorney-General Robert McLelland, was an independent survey of 1200 people conducted by Di Marzio Research.

    It also showed that 1 in 6 people have been a victim or known somebody who has been a victim of identity theft or misuse in the past six months.

    The majority of identity theft or misuse occurred over the Internet (58 per cent), or through the loss of a credit or debit card (30 per cent).  Stolen identify information was primarily used to purchase goods or services (55 per cent) or to obtain finance, credit or a loan (26 per cent).

    Current statistics from the Australian Crime Commission, points to identity theft possibly costing the Australian economy $1 billion per year. The other cost that’s not so widely reported is the expense to the many credit files that occurs as a result. People have their lives put on hold with credit rating defaults they are not responsible for, stopping them from obtaining most credit for up to five years.

    More and more of MyCRA’s clients have been through the ringer attempting to have black marks removed from their credit file due to identity theft. They are often unable to obtain even a mobile phone in their name if their credit file contains defaults and it need not be large-scale fraud to amount to a finance decline.

    This survey follows the Government’s introduction of new legislation the ‘Cybercrime Legislation Amendment Bill 2011’ into Parliament last week, which amends several current laws in order to comply with the only international treaty on cybercrime. This was an attempt to come up to speed with other countries in the fight to tackle an international wave of cyber-attacks.

    Once an account remains unpaid past 60 days, the debt may be listed by the creditor as a default on a person’s credit file. Under current Australian legislation, defaults have to remain listed on the victim’s credit file for a 5 year period.

    What is not widely known is how difficult credit repair can be – even if the individual has been the victim of identity theft. Unfortunately there is no guarantee defaults can be removed from their credit file. The victim has to provide copious amounts of documentary evidence to prove the fraud.

    How does my credit file get affected?

    It begins by fraudsters gaining access to a victim’s account details, or personal details. This then allows them to access the victim’s good credit rating.

    Often the victim is unaware their information has been stolen until they apply for credit and are flatly refused. Generally, by the time police become involved, a client may have credit applications as a minimum and possibly defaults, mortgages and mobile phones already attributed to them incorrectly.

    Once an account remains unpaid past 60 days, the debt may be listed by the creditor  Australian legislation, defaults have to remain listed on the victim’s credit file for a 5 year period.

    What is not widely known is how difficult credit repair can be – even if the individual has been the victim of identity theft. Unfortunately there is no guarantee defaults can be removed from their credit file. The onus is on the victim to prove their case and provide copious amounts of documentary evidence.

    What can I do to prevent identity theft?

    In order for people to prevent identity theft affecting their credit rating, the best defence they can take is to get educated. They should learn how their personal information can be put at risk, aiming to keep their personal information as secure as possible, both online and off. They should change passwords regularly, conduct regular virus software updates, and be wary of providing unnecessary information to companies online, just to name a few ways. As instances like the Sony PlayStation  data breach shows, people relying on other companies to do it for them can often result in vulnerability to fraud.

    People should also educate themselves on the latest scams that are going around, whilst also keeping an eye on what’s happening with their credit file, being alert to any changes which may occur.

    People can contact one or more of the major credit reporting agencies, Veda Advantage, Dun and Bradstreet and Tasmanian Collection Services (TASCOL) to request a free copy of their credit file. With Veda Advantage, they can also for a fee, sign up to Veda’s Alert system, which notifies the credit file holder of any changes which occur to their account within a 12 month period.

    If people find they are victims of identity theft, probably the best way to go about removing defaults is to enlist the help of a credit rating repairer, who can negotiate with creditors on their behalf, giving them the best possible chance of having the defaults removed completely from their credit file.

    Contact MyCRA Credit Repairs for more details.

    Image: Louisa Stokes/FreeDigitalPhotos.net

  • End of financial year best time to check our credit file

    Media Release: The end of the financial year is an opportune time for people to check their credit rating and get it in order, according to a national credit repairer.

    Director of MyCRA Credit Repairs, Graham Doessel says if people are reviewing their yearly phone records, bank statements, and credit card statements for tax time, it can be a good idea for them to request a credit report as well from credit reporting agencies,to cross-check any adverse listings which may have been placed on their credit file.

    “The problem with credit reporting in Australia is that many people are unaware of how the system works, and what their rights are. It is important for people to know they can apply for a copy of their credit file for free every year and the end of financial year is a great time to do this, because people already have their paperwork out,” Mr Doessel says.

    He says it is essential for people to know what is said about them on their credit report – as there is opportunity for errors to occur when creditors apply listings to credit files. Even if people believe they have a good payment history, their credit report may still contain errors.

    “Many of my clients have impeccable repayment histories and would have never dreamed they would end up with a default. Let me tell you mistakes do often happen. Sometimes simple human error by the creditor leads to adverse listings put there incorrectly,” he says.

    A small scale study conducted by the Australian Consumer Association (now Choice Magazine) in 2004, revealed a staggering 30% of credit files were likely to contain errors.

    “In our view, there are serious, systematic flaws which are leaving an increasing number of Australian consumers vulnerable to defamation, mis-matching and harassment,” the report said.

    A credit file exists for anyone who has ever been ‘credit active’ and is used by creditors to assess the risk and borrowing capacity of potential borrowers.

    The most common type of adverse listing is a default. Defaults are put there by creditors when accounts have remained unpaid for more than 60 days.

    Defaults remain on a person’s credit file for 5 years from the date of listing, and have the potential to severely impact a person’s ability to obtain credit.

    “Currently, any default can be enough for an automatic decline with most of the major banks. Many lenders are even rejecting loans for excess enquiries such as two in thirty days or six within the year. Some people nmay even be unable to take out a mobile phone plan in their name if they have defaults on their credit file.”

    “It also affects the type of home loan people may be eligible for, the interest rate they are offered and price of establishing the loan. The lending options become more expensive and limited” Mr Doessel says.

    People can contact Veda Advantage, Dun and Bradstreet and Tasmanian Collection Services (if they live in Tasmanoia) to request their free report. A creditor may have listed defaults with one or all of these credit reporting agencies.

    If people find errors, or feel a listing is unjust or shouldn’t be there, they do have the right to have incorrect information rectified.

    Mr Doessel says if people are in a hurry or it seems too difficult, they can use a credit repairer who can work on their behalf.

    “A credit repairer should be able to completely remove offending blemishes from someone’s credit file,” he says.

    Contact www.mycra.com.au for more details on how to check and repair credit files.

    /ENDS

    Please contact

    Lisa Brewster – Media Relations

    Ph: 3124 7133  Mob: 0450 554 007  media@mycra.com.au

    Image: Arvind Balaraman / FreeDigitalPhotos.net

  • Yes, You Can Get A Free Copy Of Your Credit File In Australia

    There has been a lot of chatter recently about Identity Theft, Online Scams and  such and one of the best ways to be on the look out for these issues is to grab hold of your free credit report every 12 months..

    There are 3 main credit reporting agencies in Australia  and the largest is Veda Advantage.Payment past due  (formerly known as Baycorp Advantage and before that CRAA)

    The three credit reporting agencies are:

    Each one of these can provide you with a FREE copy of your credit file within 10 working days upon request.

    MyCRA Credit Repair suggests you put a reminder into your diary on your birthday every year to jump online and grab a copy of your credit file.

    Then check to confirm you recognise each and every entry on on your credit report.  If you do find anything that you don’t immediately recognise, like an application for credit that you don’t recall or a defalt for a debt you know nothing about:

    1. Contact the creditor immediately
    2. find out what it was for
      • If you still have no idea, Contact the Federal Police Immediately !
    3. If you have defaults that are incorrect, unfair or just shouldn’t be there,
      • Dispute them with your creditor and ask that they be removed immediately..

    If you have trouble or in a hurry, you may choose to engage a professional Credit Repair Firm like MyCRA Credit Rating Repair

    For more information on getting a free copy of your credit file, please go to http://www.mycra.com.au/credit-file-request/

  • What thieves can do with your mail

    Media Release: Australians are warned to keep their letterbox locked and all personal information at home secure if they want to reduce their risk of identity fraud.

    A national credit repairer says mail is a prime target for fraudsters, who can gather enough personal information from it to steal someone’s identity and ruin them financially for up to seven years.

    “Crooks are working in gangs, grabbing mail from letterboxes and even rifling through rubbish bins to find our personal details. The information there can often be enough to request ‘replacement’ copies of identification. Once this is accomplished, they can open bank accounts, obtain credit and even mortgage properties in our name” says Graham Doessel, Director of MyCRA Credit Repairs.

    Mr Doessel says identity theft can often hit twice, because if the fraud is not detected early, it can amount to defaults on people’s credit files which are difficult to just wipe away.

    “First we have to prove we didn’t create the defaults – and that can sometimes be really tricky. But until the matter is resolved, we can be black listed from even simple things like getting an internet connection or mobile phone plan in our name,” he says.

    This comes as NSW Police warn residents of inner-Sydney suburbs to lock their letterboxes after up to 1000 mail items were stolen from letterboxes in the area yesterday.

    Detective Inspector Leanne McCusker says residents need to secure their letterbox the way they would a house.

    “You need to be securing your house,” she said yesterday. “Your letterbox contains a lot of valuable property and your identification.” She also advises residents to know their neighbours and call police if they see someone not from the area acting suspiciously.

    The Australian Crime Commission now sites identity theft as the fastest growing crime in the country, costing upwards of $1 billion to the Australian economy, and possibly affecting at least 500,000 Australians per year.

    Mr Doessel recommends people put a few simple preventative measures in place to reduce their risk of identity fraud at home. “We should install a lock on our mailbox. We should buy a shredder and cross-shred every piece of personally identifiable information we no longer require before throwing it in the bin. We should also keep our personal documents locked away at home,” he says.

    “As far as online security goes, we should keep our virus protection up to date on our computers; change passwords frequently; only use secure sites for credit card transactions and be extremely conservative with our social-networking settings,” he says. He also recommends people obtain a report on their credit file regularly.

    “Often credit file discrepancies can be the first sign we have been victims of identity theft. We should obtain a free credit report to ensure that everything on our file is as it should be. That way if there are any problems, they can be rectified while there is no urgency” he says.

    Under current legislation, Australians can check their credit file for free every 12 months from the major credit reporting agencies Veda Advantage, Dun and Bradstreet and Tasmanian Collection Service. A report is sent to the owner of the credit file within 10 working days. For those who are vulnerable to identity theft, they can pay extra with Veda Advantage to have their file on an ‘alert’ system, which tracks any changes to their credit file that may occur within a 12 month period.

    He says identity theft victims should contact the Police immediately, although he says many of his clients don’t, due to embarrassment or because the fraud may not be a significant amount. “Our government may not have accurate statistics on identity theft numbers, just purely because we don’t report it often enough. But reporting to Police may be an essential step when trying to clear defaults if our credit file has been affected,” he says. He says if people find their credit file has been tarnished, a credit repairer can usually give people the best chance of complete default removal following identity theft.

    “Unfortunately in most cases, attempting to remove the default ourselves can do more damage than good by not understanding the process fully, almost like trying to defend ourselves in court. We might do OK, but we only get one shot at it and if we don’t get it 100% right, we will be unsuccessful. There is no appeal in most cases” he says. “Using a credit repairer usually gives people the best chance of getting defaults, writs and Judgments completely removed from their file if they contain errors, are unjust or just shouldn’t be there. Complete removal gives people back their right to obtain credit in the future,” he says. /ENDS

    Read more

    ACCC IDENTITY THEFT REPORT: Click Here

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