CASE STUDY – REMOVAL – Domenic, from Victoria, had a Westpac/Lion Finance default removed

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Bad Credit Rating Removal Case Study

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Client Profile:

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Credit Repair Background:
The default was because of a loan from Westpac. It was for business purposes but done under a consumer agreement. Domenic and his wife were instructed by Westpac to change where payments were being made into to an account that was under his wife’s name. Westpac provided them with Bpay details and they made payments using these details but they were incorrect. Westpac never contacted Domenic or his wife to inform them of the unreceived payments or the default. They never received any default notices from Westpac, but they had received one reminder letting them know a payment is late.

What were any challenges with the creditor?
Panthera Finance refused to remove the default at the time of the investigation.

Why was the listing removed?
Domenic and his wife claimed that they were making payments towards the loan but for some reason they were not being applied correctly. Domenic claims Westpac advised them to make repayments into another existing Westpac account. Domenic did this and provided evidence of this. Panthera Finance agreed to removal based on this, the fact that the account had been paid in full and to resolve the existing FOS complaint.

Summary:
Domenic and his wife applied for a loan but were declined. They engaged MyCRA Lawyers to investigate the likelihood of removal of a default listing on his credit file. The listing was the direct result of the time payments were being made towards the loan and it was creditor’s fault that the payments were not being applied properly. MyCRA Lawyers negotiated the successful removal of his bad credit default listing in 60 days. Domenic* is no longer impaired by the incorrect listing and can now confidently apply for finance. Congratulations Domenic and good luck!

Domenic’s* name has been changed to protect privacy

Call MyCRA Lawyers today if you’re struggling with your bad credit rating and you need MyCRA Lawyers to help you get it removed fast. Call 1300 667 218

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